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The Lodge at Westover Hills

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 260 Google reviews · How we rank ›

3.4(260) 57 composite score See reviews on Google ✓ Google-verified
Student HousingGated & Secured CommunitiesFurnished & Corporate Housing
The Lodge at Westover Hills
Services
Student Housing, Gated & Secured Communities, Furnished & Corporate Housing
Reviews
260

What Residents Say

Maintenance staff earn consistent praise for speed and professionalism, and newer tenants report smooth leasing experiences with standout agents like Keara and Tameka. However, long-term residents document persistent pest infestations, lax neighbor enforcement, rising safety concerns, and sharp move-out fee practices that some describe as predatory; the wide split between five-star and one-star reviews suggests very different experiences depending on lease length and expectations.

Unit quality and management responsiveness remain flashpoints. While some tenants call the property quiet and family-oriented, others report mold, faulty wiring, and dismissive property managers. Office turnover is noted as a friction point. The property promises resort amenities and professional maintenance, which the skilled crew delivers, but systemic issues around tenant conduct, pest control, and financial transparency undermine the experience for those staying beyond the initial lease.

Praised for
  • quick maintenance response
  • friendly and professional leasing staff (Keara, Tameka, Kim in positive reviews)
  • quiet community atmosphere
  • well-maintained grounds
  • responsive maintenance team members (Mario, Isaiah)
Watch-outs
  • roach infestation
  • excessive pet waste not enforced
  • weed smell through vents from neighbors
  • safety concerns and violence incidents
  • aggressive move-out charges and deposit retention
  • inconsistent management professionalism
  • staff turnover in office
  • parking limitations
  • trash management issues
responsive-managementpest-problemspoor-communicationnoisy-neighborsclean-facilitiesfriendly-staffunresponsive-officesafe-communityparking-issuesamenity-qualityhidden-fees
Best for: New residents seeking quick move-in service and short lease terms with access to amenities.
Think twice if: Long-term residents or anyone sensitive to pest problems, neighbor noise, or strict about deposit returns should investigate conditions thoroughly first.

What This Community Gets Right

  • responsive maintenance crew
  • welcoming leasing agents on initial move-in
  • resort-style amenities (pool, spa, fitness center, game room)
  • quiet community feel for short-term residents

Before You Tour

  • Maintenance crew named include Mario and Isaiah, praised for after-hours speed and quality repairs
  • Leasing agents Keara, Tameka, and Kim appear frequently in positive reviews for professionalism
  • Kitchen leak repair handled with root-cause fix rather than cosmetic cover-up
  • 24-hour emergency maintenance listed on website
  • Move-out charges documented: $85 carpet cleaning, $150 general cleaning, $30 usage fee, $122 touch-up paint, plus claimed wrongful lease-breaking fees
  • Roach sightings reported multiple times in first month of occupancy in some units
  • Gym not 24/7 access noted as limitation

Maintenance, Management & More

Student Housing
New students report smooth leasing and quiet, family-like community; one reviewer explicitly states units are not luxury despite that categorization
Furnished & Corporate Housing
Website lists furnished options and business center, but limited review evidence specific to this segment
Gated & Secured Communities
Courtesy officers on-site and described as safe and family-oriented by some; safety concerns and violence incidents noted by others

Compared to Nearby Communities

  • Rated 3.4 against a 3.7 average across the 114 student housing businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
126
4
25
3
13
2
12
1
84

Common Renter Questions

Is the gym open 24/7?
No. One reviewer noted the gym is not 24/7, though the website lists 24-hour emergency maintenance available.
Can I get my full deposit back?
Move-out charges include carpet cleaning ($85), general cleaning ($150), usage fees ($30), paint touch-ups ($122), and possibly lease-breaking fees if applicable. Tenants report difficulty recovering full deposits.
Are pets allowed?
Yes. The website lists pet-friendly living and a dog park. However, reviews note that pet waste rules are not consistently enforced by management.

Similar apartment complexes nearby

Alta Westover Hills
78

Alta Westover Hills

4.8(68)✓ Google-verified

Most residents report genuine happiness at the complex. Staff-particularly Madison, Jessica, and property manager Jessica-turn everyday interactions into positive moments. Maintenance responds quickly, the pool and grounds stay pristine, and management makes walk-ins feel at home instead of like interruptions. One visitor faced dismissal at the office desk when she arrived unannounced, but this stands out starkly against dozens of accounts of welcome and attentiveness. Community events like holiday parties and bingo nights draw neighbors together. Amenities like the dog park and dog bath work well. The one-bedroom with a study appeals to remote workers. Even renters processing payments or lease changes get time and help. What matters to residents here is less about perfection and more about feeling genuinely cared for by a team that actually picks up the phone-most of the time.

Gated & Secured Communities
Slate Creek at Westover Hills
74

Slate Creek at Westover Hills

4.5(160)✓ Google-verified

Slate Creek delivers on modern, quiet living with consistently quick maintenance and helpful staff like Monica Garza and Jocelyn, though a meaningful minority report cold management interactions, trash accumulation, and concerns about security camera coverage amid package and vehicle thefts. Pet-friendly grounds and move-in incentives appeal to many, but some find the quality disappointing relative to the $1,170+ price tag.

Luxury ApartmentsStudent HousingGated & Secured Communities
The Overlook at Westover Hills
37 low data

The Overlook at Westover Hills

3.7(7)✓ Google-verifiedPublishes prices

Most reviews celebrate the quiet, private spaces and Josie's attentive management, but a recent complaint about delayed mailbox key service under new ownership and lingering mentions of seasonal water bugs temper the picture. Long-term residents praise security and tenant care; newer or frustrated residents question responsiveness.

Luxury ApartmentsFurnished & Corporate Housing

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Last updated 2026-07-23