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The Lodge at Westover Hills

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 268 Google reviews · How we rank ›

3.4(268) 59 composite score See reviews on Google ✓ Google-verified
Furnished & Corporate HousingPet-Friendly Apartments
The Lodge at Westover Hills
Location
Far West Side, San Antonio
Services
Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
268
Ranking
#47 in Furnished & Corporate Housing
Best for
Corporate transfers valuing smooth leasing and fast maintenance; pet owners with access to dog park.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Maintenance and leasing staff earn consistent praise for speed and professionalism, and long-term residents value the calm atmosphere and quality repairs. The complex struggles with roaches, unresolved neighbor noise, high exit charges, and safety concerns; management enforcement on pet waste and smoking violations remains a sore point.

Pool, gym, and dog park draw families and pet owners, but the property feels divided between staff quality and operational gaps. The price-to-condition ratio frustrates departing tenants, though those with smooth lease-ups and maintenance needs report feeling genuinely at home.

Praised for
  • responsive maintenance staff
  • professional leasing agents
  • quiet community feel
  • fast repair service
Watch-outs
  • pest problems (roaches)
  • noise complaints unresolved
  • high move-out fees
  • unsafe neighborhood incidents
  • poor grounds enforcement
responsive-managementfriendly-staffnoisy-neighborspest-problemssafe-communityhidden-fees
Best for: Corporate transfers valuing smooth leasing and fast maintenance; pet owners with access to dog park.
Think twice if: Families with children, anyone sensitive to roaches or weed smoke, tenants concerned about parking or neighborhood safety, people expecting deposit return.

What This Community Gets Right

  • named maintenance crew (Mario, Isiah, Jose, Levi) executes repairs quickly
  • leasing team (Keara, Tameka, Kim) makes move-in painless
  • quiet grounds when enforcement works
  • extensive resort-style amenities

Before You Tour

  • Named maintenance staff (Mario, Isiah, Jose, Levi) consistently perform after-hours and same-day repairs
  • Leasing agents Keara, Tameka, Kim handle applications and move-ins
  • 24-hour emergency maintenance on-site
  • Move-out fees itemized: carpet cleaning ($85), general cleaning ($150), notice fees ($85), touch-up paint ($122), usage charges ($30)
  • Roaches reported five or more times per month by some tenants
  • Noise complaints from upstairs neighbors unresolved despite eight to nine months of complaints
  • Dog poop not enforced in common areas
  • Gym not available 24/7

Maintenance, Management & More

Furnished & Corporate Housing
Leasing agents (Keara, Tameka) praised for smooth onboarding and professionalism; maintenance crew (Mario, Isiah) handles repairs quickly and after-hours. Move-out fees substantial and contested.
Pet-Friendly Apartments
Dog park available and appreciated; grounds enforcement on pet waste not applied consistently, leading to walkway debris.

Compared to Nearby Communities

  • Rated 3.4 against a 3.83 average across the 107 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 79% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
130
4
25
3
14
2
12
1
87

Common Renter Questions

Does the gym have 24-hour access?
No. One reviewer noted the gym is not available 24/7.
How quickly does maintenance respond?
Maintenance staff perform repairs quickly, often after-hours. One tenant reported a kitchen leak repair completed within days by Mario and his crew.
What are typical move-out charges?
Residents report itemized deductions: $85 for carpet cleaning, $150 for general cleaning, $85 for 60-day notice, $122 for touch-up paint, and $30 usage fee. Some tenants contest these amounts.

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Last updated 2026-09-25