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Pet-Friendly Apartments in Greater San Antonio

Pet-Friendly Apartments in San Antonio, TX

A guide to San Antonio's 151 pet-friendly apartment communities, what to check before signing a lease, and how to find the best fit for you and your pet.

San Antonio has 151 apartment communities in this directory that advertise themselves as pet-friendly, but that label covers a lot of ground. Some properties allow a cat with a modest deposit and call it done. Others have dog parks, pet washing stations, weight and breed restrictions, and monthly pet rent that adds up fast over a 12-month lease. If you're moving with an animal, the difference between a community that tolerates pets and one that's actually built for them matters for your day-to-day life and your wallet.

What to look for before you sign

Start with the fine print: pet deposit versus pet fee (one is refundable, the other usually isn't), monthly pet rent, breed and weight limits, and the maximum number of pets per unit. Then look at the physical setup. Is there a fenced dog run or park on-site, or is the nearest green space a busy street away? Ground-floor units and outdoor-access apartments make a real difference for dog owners doing multiple walks a day. Ask about flooring too: hard surfaces hold up better than carpet for shedding, accidents, and claws.

How we score these listings

Our ranking weighs pet policies alongside the same factors that matter for any renter: unit condition, maintenance response, staff reviews, and value for the rent charged. You can see the full breakdown of how we weight and verify these factors on our methodology page. For the properties that come out on top across all categories, including pet accommodations, check the ranked guide to San Antonio apartment complexes.

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All pet-friendly apartments in San Antonio, TX, ranked by score and relevance

We found 161 businesses offering pet-friendly apartments in San Antonio, TX; 160 met the criteria for the scored directory. The order weighs each business's overall score by how much of its reviewed work is pet-friendly apartments, so a lower-scored specialist can rank above a higher-scored generalist.

Snowden Senior Living
#1
83

Snowden Senior Living

4.9(67)✓ Google-verified

Residents consistently describe Snowden as a well-kept, secure place where staff treat them like family. The standout detail across reviews is Jorge Sanchez, the maintenance worker, who shows up fast, fixes problems right, and works with genuine friendliness. Office staff Josie and Bella earn repeated praise for making residents feel at home. Reviewers note the gated setup, new facilities, and quick response to maintenance calls as concrete reasons to choose this community over others.

Senior Living ApartmentsPet-Friendly Apartments
Woodway Apartments
#2
83

Woodway Apartments

4.5(195)✓ Google-verifiedPublishes prices

Residents consistently praise Sandra's patient, detail-oriented help through the application and move-in process, alongside maintenance crews who fix AC issues within hours. The complex is clean and quiet, with new management credited for recent improvements; utilities and Google Fiber are included in rent, and move-in specials cut costs by a third.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Westover Oaks
#3
88

Westover Oaks

4.7(218)✓ Google-verifiedPublishes prices

Residents consistently praise the staff and speed of service, naming Lisa, Latoya, Vanessa, Nick and Adam as standouts who go above and beyond. Maintenance fixes issues same-day or within an hour for emergencies, and leasing office handles tours and move-ins with genuine warmth. The complex offers modern apartments with smart locks and thermostats, washer-dryer in-unit, a pool, dog park, fitness center, and gated security. Pet policy is generous (up to 3 pets, no weight limits), events and food trucks happen regularly, and the property feels clean and well-maintained throughout.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Boulder Creek Apartment Homes
#4
81

Boulder Creek Apartment Homes

4.6(267)✓ Google-verified

Long-term residents praise Boulder Creek for its attentive management, quick maintenance response, and peaceful community atmosphere. Staff greet people warmly, follow up on work orders promptly, and organize social events. The gated grounds stay clean and feel safe, and pets are accommodated well. A vocal minority notes that despite the "luxury" label, appliances are outdated and small issues recur-mold on windows, hard water, shared spaces not always kept up. Most residents view this as a livable, quiet place with good bones, though the luxury positioning oversells what is actually offered.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Alta Rolling Oaks
#5
80

Alta Rolling Oaks

4.7(114)✓ Google-verifiedPublishes prices

Staff at this pet-friendly complex earn consistent praise for going above and beyond, especially Vicky and Jade. The apartments themselves are clean and new, with an active community that uses shared spaces for meetings and events. However, recent reviews flag serious pest problems in some units despite weekly pest control visits. Dog owners note waste left in grassy areas and lingering pet odors from prior residents. Maintenance response has improved under new management, though security gates remain absent.

Pet-Friendly Apartments

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The Vista
#6
74

The Vista

4.2(148)✓ Google-verified

Residents consistently praise The Vista for staff responsiveness and genuine care from leasing professionals like Nate Griffin and Carolyn, plus fast, quality maintenance work by Deshawn who residents see making regular rounds. The property itself draws compliments for good upkeep, a pool, and weight room, though a serious caveat emerges: multiple residents report vehicle theft, broken windows, and property damage linked to absent security cameras and non-functional gates, compounded by power outages that left one resident stranded at night unable to charge their phone. Security concerns overshadow the strong customer service reputation. While maintenance responds promptly and staff make the leasing process easy, the lack of functional security systems represents a material safety issue that prospective residents should investigate directly with management.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
MAA Westover Hills
#7
79

MAA Westover Hills

4.4(340)✓ Google-verifiedPublishes prices

Most residents praise staff warmth and maintenance speed, particularly leasing agents Kim and Bailey and maintenance crew who resolve issues quickly. The grounds stay clean, neighbors are respectful, and the community feels safe. Some tenants flag sticker shock on rent, harsh move-out billing practices, and the dog park falling behind on upkeep compared to other property improvements. Staff consistency emerges as a real strength-leasing, office, and maintenance teams keep things running smoothly day-to-day. Amenities are plentiful but vary in condition: pool and common areas shine, though the gym has closed for extended periods and the bark park needs better maintenance despite the business's plans to renovate it.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Pecos Flats
#8
71

Pecos Flats

3.9(273)✓ Google-verified

Staff like Gaby, Sydney, and Rayah handle leasing with real warmth and speed; many tenants mention feeling welcomed and getting answers quickly. Amenities (pool, gym, grill) and location draw families and relocators, though noise complaints and weak soundproofing between units undercut the comfort some expect. A few visitors note tone shifts between staff members, and a resident reported security did not follow up on noise disturbances. Leasing experience is clearly the strongest point; living experience varies.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Park at Braun Station Apartments in Northwest San Antonio
#9
71

The Park at Braun Station Apartments in Northwest San Antonio

4.1(128)✓ Google-verified

Most residents report a welcoming community with responsive maintenance and clean grounds. Staff like Arlene, Joe, Charles, and Brianna earn repeated praise for going above and beyond, and service requests are typically resolved within a day. Pool, spa, and gym add value for active households. However, some tenants faced serious friction: smoke complaints went unaddressed for months despite lease terms, one prospective resident claims discriminatory conduct, and moveout cleaning charges were applied regardless of condition. A handful also reported substandard initial conditions. For longer-term residents, the picture is consistently positive; newer tenants have hit rougher patches.

Luxury ApartmentsPet-Friendly Apartments
Connemara Estates
#10
75

Connemara Estates

4.0(134)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team, naming Juan and John specifically for fixing issues in minutes and returning multiple times without complaint. The community feels quiet and well-kept, with management hosting social events like pool parties and staff treating residents with genuine respect and care.

Pet-Friendly Apartments
Renata on Fredericksburg Apartments
#11
70

Renata on Fredericksburg Apartments

3.8(468)✓ Google-verified

Renata earns strong marks for its leasing team, especially Ariel and Julissa, who reviewers consistently describe as knowledgeable, helpful, and willing to work with applicants. Maintenance often responds promptly on weekdays, though one long-term tenant cited a two-day lag on a weekend AC emergency that left them without cooling in heat. Most people feel welcome here and report feeling heard by staff.

Luxury ApartmentsPet-Friendly Apartments
Westmount at Three Fountains
#12
77

Westmount at Three Fountains

4.0(245)✓ Google-verifiedPublishes prices

Residents and visitors consistently praise the leasing and maintenance staff by name-Imani for tours, John and Benito for rapid repairs. Maintenance requests get completed within two hours to a couple of days, with staff explaining problems and trying multiple solutions if needed. The community feels safe and peaceful, with careful landscaping upkeep, clean facilities, and no pest issues reported. Office responsiveness carries through after move-in; one two-year resident calls it a "great" experience, and the property actively improves grounds and lighting.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Vineyard Garden Apartments in San Antonio
#13
73

Vineyard Garden Apartments in San Antonio

4.4(65)✓ Google-verifiedPublishes prices

Vineyard Garden has earned strong loyalty through responsive management and visible upkeep. Staff, particularly leasing agent Viri and owner Ronnie, handle maintenance requests within a day and have systematically fixed past pest problems. The property appeals to military families due to short-term lease options and to long-term residents who value the calm community atmosphere.

Pet-Friendly Apartments
Lirio
#14
75

Lirio

4.2(345)✓ Google-verifiedPublishes prices

Most residents describe Lirio as exceptionally clean, well-maintained, and staffed by friendly, trained personnel who handle move-ins smoothly and respond quickly to maintenance calls. Staff members Greg, David, Jessica, and Joanna appear regularly in praise. However, structural problems undercut the experience. Gates remain frequently broken, creating unauthorized access and security concerns. Management communication falters when residents make repeated requests (one tenant waited indefinitely for a garage assignment), and key amenities like the gym have closed for weeks with no timeline for reopening. These gaps suggest management responsiveness lags behind the front-line hospitality.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Finley
#15
68

The Finley

3.8(280)✓ Google-verified

The leasing team at The Finley-particularly Jessika, Jessica, Iris, and Naylene-consistently impress prospects and residents with their attentiveness and knowledge. Staff handle questions patiently, go beyond their role when needed, and make people feel genuinely valued from the first visit through lease renewal. Security and aging infrastructure remain soft spots. Break-ins and mailbox theft have occurred, roads need work, and AC units feel tired and inefficient. Some residents view pricing as steep for units without in-house laundry or appliances, though the recently renovated laundry center draws praise.

Luxury ApartmentsStudent HousingSenior Living Apartments
Firewheel Apartment Homes
#16
75

Firewheel Apartment Homes

4.2(389)✓ Google-verifiedPublishes prices

Firewheel residents consistently praise the management and maintenance teams for knowing them by name and fixing problems within 24 hours, often under 30 minutes. Staff members Becky, Bianca, Selest, Danny, and Candace are named for smooth leasing and responsive care. A quiet, well-maintained community with pool, clubhouse, and pet amenities appeals to those seeking stability. However, one resident reported persistent electrical flickering, plumbing noise, and poor appliance performance despite cosmetic updates, raising concerns about underlying building systems and quality consistency across units.

Luxury ApartmentsStudent HousingSenior Living Apartments
Stone Chase
#17
72

Stone Chase

4.0(165)✓ Google-verified

Over three years, residents praise Stone Chase for its quiet, well-maintained grounds and staff who solve problems fast. Javier and the maintenance crew (Jeff and Erick) stand out for their speed, attitude, and genuine care, though some note the units themselves look dated.

Pet-Friendly Apartments
MedWest Apartments
#18
74

MedWest Apartments

4.5(59)✓ Google-verified

Residents consistently praise the management team, especially Haydee and Ernesto, for quick maintenance response and genuine investment in community life through events and daily perks like coffee and snacks. The complex feels clean, quiet, and secure with excellent amenities; however, a handful report thin walls and past billing disputes that went unaddressed. Long-term tenants describe feeling at home. Pet owners appreciate the dog stations and walking areas. Staff like Kiana and Joel earn specific mention for professionalism during leasing. Most residents feel the medical center location and gated security justify renewal.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Mission Oaks Apartments
#19
73

Mission Oaks Apartments

4.0(386)✓ Google-verified

Richard, Yvette, Elizabeth, Xavier, and other leasing staff earn consistent praise for patient, friendly guidance through applications and tours, with many residents highlighting the stress-free move-in experience. The grounds are clean, the pool area relaxing, and pets find spacious patios inviting, but a troubling segment of residents report critical failures: broken refrigerators waiting a month for replacement, AC units left unfixed for weeks in Texas heat, and other appliances in disrepair for extended periods, creating a stark divide between those who experience prompt, efficient service and those facing neglect. Steve and the maintenance team deserve credit for emergency Sunday repairs, yet the pattern of delayed responses to essential systems suggests inconsistent follow-through, leaving long-term residents frustrated enough to wait out their leases.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Carlyle Place Apartments
#20
77

Carlyle Place Apartments

4.5(101)✓ Google-verifiedPublishes prices

Most residents highlight the staff and quick maintenance as standouts. Tracy and Jamal appear in nearly every positive review as approachable and genuinely helpful through leasing and problem-solving. The property sits in a shaded, quiet setting steps from the medical district, with work orders typically resolved within 24 hours. Despite one lawn maintenance slip and residents noting rent creep, the overall tone is one of loyalty, with people mentioning they would return.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Majestic Ranch Apartments
#21
67

Majestic Ranch Apartments

4.0(163)✓ Google-verified

Michael, the maintenance specialist, earns consistent praise for fixing problems quickly and treating residents with genuine respect. Office staff experiences are sharply divided: some applicants and residents report professional, helpful service, while others describe rudeness, long hold times, and failure to follow up on applications. The grounds are clean and the building's hacienda-style exterior appeals to residents. However, several say the interior design (dark brown 80s cabinets) clashes with that exterior and feels dated. A serious complaint from one resident alleges an agent entered their apartment without adult authorization and photographed a minor with a notice, claiming a legal violation.

Luxury ApartmentsStudent HousingSenior Living Apartments
Istana at Wurzbach
#22
76

Istana at Wurzbach

4.5(100)✓ Google-verified

Most residents praise the new construction, modern finishes, and named staff like Miguel and Dezzy for attentive service during leasing and move-in. The property features a pool, fitness center, pickleball court, and bark park, with reviewers calling units spacious and luxurious. A small number report frustration with management transparency about unit types and one documented incident of dismissive treatment and alleged language-based bias during a tour. The community hosts resident events and maintains grounds actively. Concerns centre on whether tours set accurate expectations, particularly around unit specifications, and whether all staff members treat inquiries with equal professionalism regardless of language. The complex also appears to solicit positive reviews during tours, which one reviewer flagged as an ethical issue.

Luxury ApartmentsSenior Living ApartmentsPet-Friendly Apartments
Mission Ranch Apartments
#23
72

Mission Ranch Apartments

3.9(184)✓ Google-verifiedPublishes prices

Living here feels like belonging to a community that actually listens. Staff keep the grounds spotless, respond to maintenance requests within hours, and remember residents' names and needs month after month. Rachelle, Wes, and the maintenance crew are the backbone; they are not just responsive but visibly invested in how the property looks and feels daily. Amenities work as promised: the dog park draws praise for safety and lighting, the picnic area and track offer real gathering spaces, and the gate system is secure. Rents range from $1,069 to $1,519 per month. One long-term resident's single downstairs neighbor created years of false noise complaints, but staff handled it with respect. First-floor dwellers have spotted occasional bugs, though treatment is swift. For those who stay longer than one lease, the stability of staff and community bonds become the real draw.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Vivid Apartments
#24
71

Vivid Apartments

4.1(116)✓ Google-verified

Leasing agents Jovie, Chelsea, and Patty consistently earn praise for walking new residents through paperwork and making the move-in process smooth, even under difficult circumstances. Maintenance staff Jesse and Jesus fix issues same-day, and the grounds stay clean. One resident reported disruptive late-night noise, off-leash dogs, and a prior manager they clashed with, though they acknowledge the units themselves are well-maintained. Renovated and classic one and two-bedroom apartments draw families and first-time renters to this Inner West Side location. The community features a pool, fitness center, dog park, and outdoor spaces. Long tenure of residents and lease renewals suggest stability despite the complaints about neighbor behavior enforcement.

Pet-Friendly ApartmentsFurnished & Corporate Housing
Park on Wurzbach
#25
77

Park on Wurzbach

4.3(196)✓ Google-verifiedPublishes prices

Staff consistency and quick repairs are what keep tenants here long-term. Leasing agents remember names, maintenance stays late to finish jobs, and residents feel genuinely cared for by named team members like Sierra and Ernest. However, ground-floor units flood when it rains and a few residents report unmanaged pool noise after midnight. One tenant dealt with termites and out-of-pocket moving costs; another had their car towed by mistake. Amenities are strong, but management response to chronic property issues needs attention.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
The Hollows
#26
66

The Hollows

3.4(282)✓ Google-verified

Move-in experience stands out: Tee, Tanisha, Madison, and Hazel actively listen, explain terms thoroughly, and handle applications smoothly even for non-English speakers. Units are roomy and quiet relative to price; maintenance responds promptly to requests. A consistent caveat: referral bonuses go unpaid despite signed agreements. One reviewer waited three months with no resolution. Website glitches are also noted. These exceptions don't dominate sentiment, but they signal a follow-through gap in promises made at signing.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Las Villas De Leon Apartments
#27
72

Las Villas De Leon Apartments

4.4(172)✓ Google-verified

Maintenance speed and staff warmth keep many residents satisfied, yet serious repair backlogs and safety concerns undermine trust. Water damage with visible mold sits unresolved; residents report structural issues, break-ins, and management dismissiveness when problems exceed courtesy.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Cortland at Fredericksburg
#28
76

Cortland at Fredericksburg

4.5(538)✓ Google-verifiedPublishes prices

Most recent visitors and newer residents praise the grounds, pool, and leasing experience with staff like Angel, but long-term residents report frustration with management accountability and unresponsive office staff. The core issue is trust: residents highlight quick maintenance fixes that feel temporary, aggressive security deposit deductions for disputed or pre-existing damage, and a management team that avoids confrontation. Location and community amenities earn consistent approval; the lease and move-out process is where satisfaction fractures. People stay for the neighborhood safety and family-friendly area, but many leave with sticker shock from move-out fees and a sense they were charged for damage beyond their control. Renters in units like the 2-bedroom townhome with garage report long-term contentment, while those who faced damage disputes describe a process heavily tilted in the complex's favor. Documentation at move-in is non-negotiable here.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
District at Medical Center
#29
65

District at Medical Center

3.9(287)✓ Google-verified

Maintenance staff (Luis, Joe, Desiree, and others) earn repeated praise for speed and courtesy, and many residents describe smooth move-ins and helpful team interactions. However, the complex struggles with enforcing quiet hours despite resident complaints, prolonged elevator downtime, and mixed management responsiveness: some find the office welcoming and attentive, while others report unfulfilled callbacks and billing confusion that has soured their stay.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Legacy at Science Park
#30
65 low data

Legacy at Science Park

4.5(19)✓ Google-verified

Residents consistently praise quick, professional maintenance response and staff who treat them as individuals. Management named across years, clean apartments, and a sense of community care keep people here long-term, especially seniors.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Reserve at Canyon Creek
#31
71

Reserve at Canyon Creek

4.2(587)✓ Google-verified

Leasing staff including Alanna and Gaby earn consistent praise for making tours welcoming and stress-free. Recent management changes have brought noticeable maintenance improvements, though older reviews flag months-long waits on repairs and ongoing pest issues. The complex sits at a crossroads. Some residents report feeling safe and supported by current staff, while others describe months stuck with roaches, uncontrolled neighbor dog waste, and an unresponsive office that ignored complaints. Emergency maintenance for AC was praised, but residents also report being locked out with no help, broken mailboxes left unfixed for three months, and unauthorized unit entry.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Preston Peak
#32
65

Preston Peak

3.8(857)✓ Google-verified

Most residents love the leasing staff and groundskeeper Raymond's care with amenities, but a persistent minority report serious problems. Recent visitors and new residents praise Liuva, Gabriel, and Monique for welcoming service and patience; long-term residents highlight the quiet setting and swift maintenance for minor issues. However, one substantial complaint describes management's failure to handle apartment flooding professionally, leaving multiple families looking to leave. The complex maintains clean grounds and pools through dedicated staff effort, but the tension between front-office warmth and management's handling of major problems creates a divided experience. Those seeking a peaceful community with attentive staff may thrive here; those who encounter structural issues face a stark contrast.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Sienna Ridge Apartments
#33
83

Sienna Ridge Apartments

4.8(71)✓ Google-verified

Long-term residents report a consistently quiet, well-kept community where staff by name (Kat, Jamie, Ray) respond quickly to needs. The gated property feels safe, maintenance fixes happen same-day or faster, and neighbors actively create a sense of belonging that reviewers compare to home. Single-story units with garages, proximity to the Medical Center and Loop 1604, and on-site management available 24 hours anchor daily convenience. A few note the absence of pools or gym, but the focus on responsiveness and genuine care consistently outweighs that trade-off in reviews.

Luxury ApartmentsStudent HousingSenior Living Apartments
Tacara at Westover Hills
#34
75

Tacara at Westover Hills

4.5(591)✓ Google-verified

Staff like Veronica and Brianna earn consistent praise for making the leasing process smooth and genuinely welcoming residents, with one long-term tenant crediting maintenance for a same-day AC repair. However, multiple residents report the property's core infrastructure is compromised: gates remain broken for months, cars have been stolen and broken into repeatedly, and management refuses to provide security footage to police, leaving residents frustrated and unsafe. Thin walls let noise travel between units freely, and ongoing construction leaves nails scattered on grounds and in tires. While the clubroom and pool appeal to some, the property's unwillingness to fix broken amenities, pursue security issues, and tendency to withhold full deposits despite poor conditions undermine the friendly front-office experience.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing
Bandera Crossing
#35
75

Bandera Crossing

4.3(137)✓ Google-verified

Most tenants find Bandera Crossing a quiet, welcoming community where maintenance responds quickly and staff treat them well. The trade-off is honest: older buildings mean outdated appliances, occasional pest issues in ground-floor or poorly-sealed units, and move-out inspections are strict. Ms. Noely and the office team (including Catherine and Alyssa) earn consistent praise for leasing support and daily responsiveness. The pool stays open year-round, grounds are well-maintained, and two maintenance staff handle work orders same-day more often than not. Budget-conscious renters and pet owners find value here, though those needing modern systems should look elsewhere.

Student HousingAffordable & Section 8 HousingPet-Friendly Apartments
Alamo Residences at Spurs Lane
#36
82

Alamo Residences at Spurs Lane

5.0(49)✓ Google-verified

Staff greet residents by name and respond quickly to maintenance requests and leasing questions. The property stays quiet and clean, with management organizing food trucks, holiday decorations, and pool parties that make residents want to renew their leases.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Deer Oaks
#37
69

Deer Oaks

3.8(118)✓ Google-verified

Staff at Deer Oaks earn consistent praise for their speed and friendliness. Move-ins are smooth, maintenance requests resolved quickly, and residents describe a quiet, welcoming community. Named team members (Justin, Eddie, Mary, Angela) stand out for professional, patient service. One complaint flags an unresponsive office failing to act on a disruptive tenant dealing drugs and causing noise, though other residents report the community as peaceful overall. The 3.8-star rating across 118 reviews reflects 59% five-star reviews offset by a smaller 26% rating one or two stars. Deer Oaks markets itself as affordable rent in a well-organized setting. Parking and pet policies draw explicit praise. The single serious complaint about staff inaction suggests inconsistent enforcement of tenant conduct standards.

Luxury ApartmentsPet-Friendly Apartments
The Lodge at Timberhill
#38
64

The Lodge at Timberhill

3.9(112)✓ Google-verified

Since at least 11 months ago, residents report a significant turnaround at this Northwest San Antonio complex. Staff like Juan (maintenance) and office team members respond quickly to requests, and tenants consistently praise the quiet setting, clean units, and maintained pool and gym. However, structural issues persist: paper-thin walls, pest problems despite treatments, and isolated billing mishaps. One recent eviction involved serious payment processing errors and contested notice procedures. Stability of experience varies widely, particularly for tenants with complex payment or lease situations.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Legacy Creekside Apartments
#39
63

Legacy Creekside Apartments

3.8(325)✓ Google-verified

Experiences here divide sharply. Residents who worked with Georgia or Crystal report smooth moves, warm service, and pride in the property's beauty and pool area. The maintenance crew earns consistent praise for responsiveness and care. Yet newer residents encounter roaches, an absent office, and mounting frustrations: cars broken into repeatedly despite monthly security warnings, parking passes wrongly invalidated with vehicles towed, gate access failures locking residents out, and disputed $7k move-out bills arriving months later. One long-term occupant notes the decline coincides with recent staff turnover, suggesting service quality has deteriorated under new management. The property's gated setup and amenities appeal to those seeking security and comfort, but current operational lapses (pest control, security patrols, communication about lease rules) undermine the promise. Staff inconsistency is the thread: warm leasing agents do not translate into reliable office support, consistent security responses, or transparent billing practices.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Boardwalk Research Luxury Apartments
#40
73

Boardwalk Research Luxury Apartments

4.3(302)✓ Google-verifiedPublishes prices

Half the community feels genuinely valued: staff like Destiny and Kaylee make residents feel heard from leasing through move-out, maintenance responds fast, and the pool with cabanas anchors social life. The other half wrestles with real frustrations. Building 3 elevators fail for days at a time with residents stuck inside calling 911. Pest problems surface despite tenant cleanliness, and move-out feels rigged: deposits withheld even after walkthroughs, cleaning charges applied without clear justification, original pet deposits never returned. One tenant filed suit. A few prospects report cold or rude front-desk treatment that turns them away before they even see a unit. The difference is stark between residents who value the gated security and leasing agents who treat them like people, versus those hit with maintenance neglect or what feels like predatory exit practices. Heydar and Haider (maintenance team) earn consistent praise for diagnosing problems accurately and moving fast. But elevator repair cycles in one building and pest-control denials suggest management prioritizes quick fixes over root solutions. Cleanliness and deposit outcomes seem to depend heavily on which staff members handle your case.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Gobi Apartments
#41
68

The Gobi Apartments

4.2(103)✓ Google-verifiedPublishes prices

Staff, especially Stephanie Hernandez and Nancy Alvarez, earn consistent five-star praise for patience, efficiency, and genuine care during move-in and lease signing. Tenants with service animals or special equipment needs report feeling supported. However, reviews from longer-term residents describe serious maintenance failures: persistent mold, roaches that spray treatments do not control, AC outages, and security issues with unhoused people on the property. Two recent one-star reviews paint a stark picture of deteriorating conditions after six months of tenancy. The spread between new-tenant enthusiasm and established-resident frustration suggests strong front-end service masking deeper building and grounds problems. Those considering longer stays should weigh the welcoming leasing experience against maintenance responsiveness and pest control track records.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Siena on Sonterra
#42
66

Siena on Sonterra

4.0(130)✓ Google-verified

Well-maintained units in a peaceful Stone Oak setting attract residents who stay years. Staff like Kristina, Destiny, and Xavier consistently earn praise for solving problems fast and treating people with genuine care. However, the complex struggles with enforcement: cars parking without stickers go untowed for months, garage-based cleaning businesses occupy resident spots, and office management has become inconsistent and dismissive, especially after key staff left in 2025. Payment handling failures and deposit disputes have left residents in collections without resolution.

Pet-Friendly Apartments
Wellington Estates
#43
71

Wellington Estates

4.2(242)✓ Google-verified

Long-term residents report Wellington Estates as a warm, stable community where maintenance responds fast and staff treat families well. Grounds stay clean, walkable to amenities, and pricing draws praise. Recent months show friction: persistent hot water failures left unaddressed, a delayed security deposit refund over five months, and tension around management changes. Residents question handling of a former property manager's termination and report uncomfortable leasing office interactions that eroded trust.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Green Oaks at Medical Apartments
#44
61

Green Oaks at Medical Apartments

3.7(187)✓ Google-verified

Staff compassion does not offset maintenance failures here. Leasing staff, particularly Kendra and Nicole (in positive reviews), help tenants move in and respond to escalations. However, living conditions deteriorate quickly: roaches persist despite pest control charges, water leaks occur weekly or more, and mold spreads unchecked. Maintenance ignores work orders for months; management only acts when code enforcement or threats arise. Reviewers who stayed report worsening problems; those crediting staff success often lack detail on their actual living conditions. The complex charges separate water bills (up to $70 monthly), parking fees, and a $2,500 reletting fee. Units range from one to three bedrooms. Leasing process is described as smooth, but the gap between move-in experience and ongoing habitability is stark. Long-term residents report AC failures, power outages, and raccoon or water damage in ceilings. One reviewer noted the buildings are "old and just painted to look new."

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
New Forest Haven - 55+ Independent Living
#45
61

New Forest Haven - 55+ Independent Living

4.0(48)✓ Google-verifiedPublishes prices

Staff warmth and community atmosphere draw consistent praise, but serious pest problems, food quality complaints, and maintenance gaps frustrate residents and families. Recent management changes appear underway; cleanliness and dining inconsistencies remain recurring concerns despite renovation efforts.

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The Granite at Tuscany Hills
#46
66

The Granite at Tuscany Hills

4.0(140)✓ Google-verifiedPublishes prices

Long-term residents praise the maintenance crew and office staff by name, especially for pet care and weekend availability. Structural problems (water damage, mold, roof leaks) and security failures (broken mailboxes, towing confusion) create serious frustration, with management dismissive of tenants' concerns. The low price and friendly personalities keep some happy; safety and building quality issues drive others away.

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The Camaron Townhomes
#47
66

The Camaron Townhomes

4.0(162)✓ Google-verified

Staff stars like Katherine and Daniel earn consistent praise for friendliness and quick fixes, and many long-term residents call the grounds peaceful and the townhomes spacious. Yet newer tenants battle months-long waits for basic repairs, unaddressed pest infestations, and communication gaps that leave renters frustrated. The gap between initial goodwill and follow-through is the core complaint. Water damage in garages, air conditioning failures in summer heat, and neighbor noise after 10 p.m. push some residents to regret their choice. Maintenance backlogs and understaffing appear chronic, and management's impatience when tenants ask for status updates undermines the welcoming first impression.

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The Alto
#48
65

The Alto

3.8(85)✓ Google-verified

Most residents report feeling at home at The Alto, praising Eric and the management team for attentive service, quick maintenance turnarounds, and a genuinely quiet community. The location near the Medical Center is a draw, and spacious floor plans with wrap-around balconies stand out. A vocal minority flag maintenance concerns: a pool that stays cloudy or closed without signage, utilities sometimes running brown or slow, and outdated finishes in some units. A recent management transition left tenants temporarily unable to pay rent online, though current management has earned back trust through community events and 48-hour inspection notices.

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Vara Westover Hills
#49
60

Vara Westover Hills

3.4(335)✓ Google-verified

Life here hinges on which manager or leasing agent you work with. Five-star reviewers consistently praise Crystal Garza for patient, bilingual guidance and staff responsiveness to maintenance requests, with one tenant getting AC fixed in days. Others encounter an unresponsive office phone, roaches residents say persist across entire buildings, and months-long waits for promised washers, dryers, dishwashers, or shower repairs. The community itself appeals: it is gated, quiet, has a clean pool and gym, and sits near schools and shops. Pricing draws renters. But multiple residents report the office abandons tenants mid-problem, billing stays chaotic after management transitions, and pest control does not solve the roach issue. One tenant wore a mask in her apartment due to a neighbour's cannabis smoke and repeated complaints to management.

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Providence Estates Townhomes
#50
70

Providence Estates Townhomes

4.3(118)✓ Google-verifiedPublishes prices

Residents consistently praise the maintenance team, particularly Matt, for prompt and professional repairs, and the grounds are kept clean with a year-round pool. However, multiple tenants report communication failures during leasing and afterward, with some describing unresponsive property management, incorrect move-in dates without notification, and units not matching website photos. Pest problems and erroneous billing charges add friction, though long-term residents credit the staff's kindness when issues are finally addressed. The office struggles with availability on weekends and phone responsiveness, creating frustration for applicants and current tenants alike. Despite these administrative gaps, the neighborhood appeal and maintenance quality keep many residents satisfied enough to renew leases.

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Windbury Apartments
#51
69

Windbury Apartments

4.2(475)✓ Google-verified

Staff like Brooke, Josie, and Lydia earn consistent praise for helpful, speedy leasing and move-in support. Many residents renew yearly and describe a quiet, clean community. However, a significant tenant reported chronic plumbing failures causing kitchen flooding, a mold-contaminated AC unit the office concealed, a roach infestation, high neighborhood crime with package theft, and accusatory management tactics when addressing maintenance and fees. Two former residents cited poor communication on lease terms, surprise pet-related charges, and unhelpful responses to safety concerns. The positive reviews often mention the same staff members; the negative reviews describe systemic building and management issues that persisted over years. Windbury's strength lies in first impressions and staff courtesy during leasing. Its weakness is accountability when things go wrong-both infrastructure failures and clarity on costs and policies. Residents who stay multiple years tend to rate it well; those leaving cite unresolved disputes and lack of ownership from management.

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Kenzie Park Apartments
#52
65

Kenzie Park Apartments

3.9(165)✓ Google-verified

Strong front-office and maintenance teams (Martin, Gene, Jennifer repeatedly named) earn consistent five-star marks for responsiveness and care. However, unresolved pest issues, missed trash pickups, and disputes over undisclosed fees create friction for residents. Management credibility fractures when tenants report contradictory messages and lease-renewal billing errors.

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Frame Med Center
#53
69

Frame Med Center

4.3(127)✓ Google-verified

Maintenance staff, especially Alberto and Adrian, earn consistent praise for speed and professionalism, and many residents feel safe in the community. However, recurring complaints about water damage during rain, poor office communication despite responsive repair crews, and surprise fees overshadow these strengths for significant number of residents. New-build townhomes show serious construction issues including drainage problems, window leaks, sewage overflow, and HVAC problems that management has not fully resolved. Several residents report management's verbal abuse and failure to address requests, and dispute unclear fees for facilities residents believe are included.

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Boardwalk Med Center Apartments
#54
65

Boardwalk Med Center Apartments

4.0(274)✓ Google-verifiedPublishes prices

Residents who stay long-term praise Boardwalk for its friendly leasing staff (Amber and Victoria named frequently), maintenance that typically responds within a day, and amenities like the pool. The spacious layouts and balcony views draw recurring compliments. However, a significant minority report serious quality issues: persistent roach infestations despite pest control requests, water damage with recurring mold (some residents moved out early due to safety concerns), vehicle break-ins and package theft despite gated status, and steep surprise charges after move-out. Some question whether the "luxury" label applies to buildings they describe as poorly maintained.

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Knoll Crest Apartment
#55
59

Knoll Crest Apartment

3.3(366)✓ Google-verified

Knoll Crest is deeply split. New management (Anterra Group) has earned strong praise for fast maintenance and friendly staff, with some tenants renewing leases and praising same-day AC repairs and renovations. However, older complaints of roaches, mold, chronic AC breakdowns, and unresponsive office staff remain vivid and serious; tenants report calling 19 times without reaching anyone, weeks without cooling in Texas heat, and flooded units. The timing and extent of these issues (some from recent months, some older) suggests inconsistency or incomplete fixes rather than systemic resolution. Weekend gatherings, two pools, and a gym appeal to residents, but safety concerns (robberies, stabbings) and maintenance reliability remain contested. Renewal intent exists among those served by new staff, but warnings against signing a long-term lease are blunt and frequent.

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Villas at Bandera
#56
59

Villas at Bandera

3.4(287)✓ Google-verified

Split between high praise for select staff members and deep frustration with maintenance. Residents report months of unresolved AC failures, mold in vents, leaking windows, and carpet never replaced despite two-year requests. Some staff like Eric Coleman and Crissy earned five-star tours and flexible account help, but recent turnover and inconsistency have shaken confidence. One tenant documented maintenance personnel being unprofessional on video; another counted 16 completed work orders with no actual repairs. Grounds maintenance wavers between described as clean and complaints of litter.

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Signature Ridge Apartments
#57
65

Signature Ridge Apartments

3.3(584)✓ Google-verified

Residents consistently report a peaceful community with engaged management named Kaylene, Carlos, and George who handle requests promptly. The complex offers quality amenities: in-unit washer/dryer, pools, 24-hour gym, and an apartment app for thermostats and door locks. Praise centers on cleanliness and responsiveness, though some mention maintenance gaps like delayed pressure washing or incomplete work orders that require follow-up. What sets this place apart is the community vibe and staff names appearing repeatedly across reviews-Kaylene, Laura, Apple, Sierra, Carlos, and George earn specific mention for professionalism and helpfulness. Residents call it safe enough to walk at night, appealing to families and those seeking stability. The gated model, pet-friendly dog park, and South Texas Medical Center proximity make it fit multiple resident types.

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Mira Vista Ranch Apartment Homes
#58
69

Mira Vista Ranch Apartment Homes

3.9(150)✓ Google-verified

Five-star reviewers praise Jessica, Kassandra, Michael, and other staff for genuine hospitality during leasing and ongoing residency. Apartments are clean and well-kept, with parents and long-term residents noting the community feels safe and neighbors welcome. One-star reviewers report the opposite experience: dismissive staff, security failures including car break-ins and package theft, and management mishandling of maintenance issues and deposit disputes. The divide is sharp and consistent. Standout staff names appear across five-star reviews; Michael Estrada was praised for patience during tenant hardship. Maintenance keeps grounds litter-free with ample trash bins. However, negative reviews cite language barriers in resolution, unauthorized removal of balcony items, and a pattern of tenant belongings disappearing from the property.

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Valencia Lofts
#59
59

Valencia Lofts

3.2(187)✓ Google-verified

Valencia Lofts delivers a mixed experience split sharply by individual staff and timing. When managers like Rose, Catherine, or Melissa were present, residents enjoyed smooth moves, fast maintenance (24-hour turnarounds), and attentive communication. However, recent turnover (three managers in three months as of 2025-2026) coincided with widespread complaints of roach infestations left unresolved for weeks, poor follow-up on maintenance requests, and unreliable emergency response. The pest problem appears chronic across the complex despite low rent.

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Hawthorne House
#60
75

Hawthorne House

4.2(281)✓ Google-verified

Hawthorne House wins strong loyalty from tenants drawn by genuinely warm staff and quick repairs when things work. Nadynn and Mike are named repeatedly for treating residents as people, not account numbers. The property delivers on its modern finish and draws med students and young professionals to its Medical Center location. However, the "luxury" pitch crumbles under scrutiny. AC failures recur with inadequate emergency response; hallways stay filthy despite complaints; gates and amenities break and sit unrepaired for months. Worse, departing residents face surprise bills and aggressive collection tactics. Long-term residents also report package theft and security breaches that management hasn't fixed.

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The Vintage
#61
68

The Vintage

4.1(75)✓ Google-verified

Long-term residents consistently praise responsive maintenance and a genuinely engaged office team who handle requests quickly and treat tenants like family. Staff like James (maintenance supervisor), Nick (leasing), and Megan stand out for going extra yards. Security, parking garages, and gated access draw strong appreciation, especially from Medical Center workers. Newer or dissatisfied visitors paint a sharper picture: worn carpets, damaged baseboards and cabinets, a cramped gym, and a neglected pool undercut the "luxury" branding. Some cite gnats as an unaddressed pest issue. The core tension is one of aging infrastructure marketed at luxury prices.

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Overlook Exchange Apartments
#62
68

Overlook Exchange Apartments

4.1(510)✓ Google-verifiedPublishes prices

Front desk staff earn consistent praise for their friendliness and responsiveness during leasing; the grounds and amenities draw approval. Serious complaints center on untreated pest infestations, mold in units, water damage, and management's refusal to act on repeated maintenance requests or enforce quiet enjoyment. Multiple residents report health impacts and contemplate breaking leases. The leasing experience and property appearance mask systemic issues with habitability enforcement.

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Hillcreste at Thousand Oaks
#63
63

Hillcreste at Thousand Oaks

3.8(139)✓ Google-verified

Strong maintenance and newer staff earn praise, but widespread pest problems, billing confusion, and closed on-site office have left long-term residents frustrated. Recent management changes (property manager Kendra, leasing agent Star) are credited with resident events and quicker work orders, yet roach complaints stretch back over a year. Communication breakdowns and unresolved infrastructure issues (gates, water damage) are the core friction points.

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Altitude
#64
59

Altitude

2.8(311)✓ Google-verified

Five-star reviewers praise staff members Kysha, Bella, Gen, and Blake for efficient leasing and fast maintenance turnarounds. Move-in packages include fee waivers and rent credits. Lower-rated tenants report recurring water damage, unresolved pest charges despite no visible treatment, and unexpected fees added to monthly bills. The property presents well during tours but long-term residents encounter maintenance delays, unresponsive management after lease disputes, and billing practices some perceive as unfair. Quality of experience appears to vary significantly depending on individual unit condition and staff interaction.

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Valencia at Medical
#65
58

Valencia at Medical

3.4(360)✓ Google-verified

Valencia at Medical has loyal staff members praised for speed and care when they respond, but residents report months-long waits for essential repairs like air conditioning and plumbing, alongside widespread roach infestations and water shutdowns. The gap between the 53% five-star reviews and 38% one/two-star reviews reflects stark differences: some tenants experience attentive leasing and maintenance workers, while others face uninhabitable conditions, unresolved pest damage, and management that denies responsibility.

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Timberhill Commons
#66
63

Timberhill Commons

3.7(263)✓ Google-verifiedPublishes prices

Staff warmth stands out across reviews; multiple residents call the team caring and responsive, and monthly events draw praise. Spacious units at competitive pricing appeal to families and long-term residents who renew leases. However, a sharp split emerges: some praise the pool and fitness center, while recent complainants report the pool frequently closed, equipment broken, dog waste throughout the grounds, and a supposedly gated community with a malfunctioning gate. Management consistency appears to vary; some residents credit named staff like Rose and Alexis, while others report unprofessional conduct, hidden fees, and failure to address safety concerns. A pattern suggests recent management changes have eroded maintenance standards and community engagement. Residents describe the property as feeling less like "luxury living" than before, with overcrowded dumpsters, exposed sprinkler lines, and inadequate pest control. Fees are enforced strictly on residents but grounds maintenance lags. The complex still attracts new residents drawn to price and staff friendliness, but those expecting the advertised gated-community experience and functional amenities should ask directly about current maintenance practices before signing.

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Sundance Apartment Homes
#67
58

Sundance Apartment Homes

3.3(154)✓ Google-verified

Sundance draws sharply split reviews. Longer-term residents praise maintenance crew responsiveness and recent upgrades, while newer or departing tenants report rude office staff, unresolved maintenance (AC, roof leaks, appliances) dragging on months, and pest issues. The property manager DeAiron and maintenance team earn loyalty, but upper management's spending limits and leasing office conduct create frustration. A disabled senior notes Chance and Ronnie provide immediate help; another resident saw 10-minute maintenance response times post-renovation. Conversely, tenants report months-long waits for AC repairs, toilet leaks, and broken ovens met with dismissal from office staff. Cultural disrespect during disputes has been reported.

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The Sterling at Oak Hills
#68
67

The Sterling at Oak Hills

4.0(306)

Tour-goers consistently praise leasing staff like Sunny and Kayla for patience and knowledge, and residents enjoy the fitness center and pool. However, long-term residents report a sharp decline since management changed: amenities sit uncleaned for weeks, gym access was suspended without notice, gates fail to secure cars, and management ignores requests for days. Lease-end fees appear with no warning months after move-out; residents pay for pest control and valet trash that don't arrive as promised.

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Remington Ranch
#69
59

Remington Ranch

3.6(91)✓ Google-verified

Remington Ranch attracts residents seeking an affordable pet-friendly complex near their work, but the property splits sharply between positive and negative experiences. Some residents encounter a quiet, manageable living situation with responsive staff; many others face incomplete maintenance responses, pest problems, safety hazards, and an office that marks work orders complete without finishing them. Deferred repairs, broken appliances, and roach infestations drive extended complaints, while package theft, deposit disputes, and misleading lease-signing promises add to frustration.

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San Antonio Station Apartments
#70
72

San Antonio Station Apartments

4.4(148)✓ Google-verifiedPublishes prices

Most tenants praise the maintenance team and leasing staff for speed and professionalism, especially during move-in. The Medical Center location and low rents draw students and workers. However, multiple recent reviews describe a widespread cockroach problem that management sprays but never resolves, thin walls that amplify noise, and lease terms enforced inconsistently at move-out. Former property manager Francesca and technician Raul Estrada earned repeated recognition; current manager David receives mixed reactions, with some calling him exemplary and others accusing him of evasion and unfair charges. Long-term tenants report the building transformed under recent management through infrastructure upgrades and security measures. Yet those same improvements coexist with growing reports of pest problems, lease-break penalties that trap residents, and a 1-star review from a tenant who felt targeted and disrespected. Staff communicate in Spanish and English, a plus for the Medical District's diverse population. The 4.4-star rating masks a stark divide: 76% five-star reviews versus 14% one/two-star reviews.

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Cadillac Lofts
#71
61

Cadillac Lofts

3.9(110)✓ Google-verified

Cadillac Lofts draws strong praise for its downtown location, industrial aesthetic, and several standout staff members. Long-term residents and those served by Laura Moreno or Jordan report smooth moves and warm interactions. However, recurring complaints center on mold damage, roach infestations, sluggish maintenance work orders, and billing mistakes that mount across multiple management turnovers. Pet owners appreciate nearby parks but cite dirty common areas. Quality feels inconsistent by tenure and timing. The rooftop terrace and in-unit washer-dryer draw regular mention, as does the walk to restaurants and entertainment. Maintenance staff respond quickly when called for specific tasks, but systemic issues-a non-functioning elevator for over a year, uncleaned common spaces-linger unresolved. Residents note management churn has worsened lease renewals and deposit refunds, leaving some in legal disputes.

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The BLVD at Medical Center
#72
72

The BLVD at Medical Center

3.7(239)✓ Google-verified

Recent visitors and new residents consistently praise The BLVD for its clean, well-maintained grounds and genuinely helpful leasing staff. Chase and DaNae are specifically named for patient, stress-free apartment tours and lease processing, while maintenance completes work orders promptly and the fitness center and pool facilities exceed expectations for a residential community.

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Azul Apartment Homes
#73
66

Azul Apartment Homes

3.9(283)✓ Google-verified

Residents report spacious units and a welcoming front office staff, especially Kim and Sierra, who handle issues quickly when reached. However, serious problems plague the complex: car break-ins happen repeatedly, the supposedly secure gate stays open most of the time, and maintenance response times vary widely from same-day fixes to months of neglect. Some tenants describe unreturned calls, locked office doors, and staff dismissiveness; others praise rapid fixes. Parking safety and neighbor noise are recurring concerns. Hidden fees add to rent bills without clear explanations. The complex works well for those who land responsive staff members but carries real risks for vehicle security and inconsistent service quality.

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Sapphire Apartments
#74
72

Sapphire Apartments

4.0(279)✓ Google-verifiedPublishes prices

Sapphire's leasing team, especially Sabrina and manager Gina, consistently treat prospective tenants with dignity and work case-by-case with those facing credit or rental-history obstacles. Residents praise quick maintenance, clean interiors, family-safe grounds, and a quiet atmosphere. Recent complaints cite pest issues, poor management responsiveness after staffing changes, and disputes over end-of-lease charges. The strong five-star majority reflects satisfaction with the leasing and maintenance experience, though a vocal minority reports serious problems with building upkeep and billing fairness.

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Whispering Creek Villas Apartment Homes
#75
66

Whispering Creek Villas Apartment Homes

4.0(230)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for responsiveness and friendliness, and the property looks well-kept. However, maintenance prioritizes calls as emergency or non-emergency to delay repairs, leaving washers, dryers, and AC broken for weeks. Water shutoffs happen without warning and trash service is unreliable. Pest infestations, a broken gate that leaves the community exposed to theft, and aggressive cleaning charges at move-out create frustration that overshadows the positive first impressions.

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Hidden Lake Apartments
#76
65

Hidden Lake Apartments

3.9(300)✓ Google-verified

What residents consistently experience varies wildly. Leasing staff is helpful when you can get through, and the location near HEB and UTSA appeals to many. However, over the past two years maintenance has slowed dramatically, office staff rarely answer phones or emails, and gates have stayed broken for months. Mold, cockroaches, and recurring AC issues plague multiple units. Long-term tenants report the complex has deteriorated sharply. Maintenance tickets go unaddressed for weeks or months despite follow-ups. Car break-ins happen regularly due to security gaps and poor lighting. Residents pay rising rents (creeping from $1,400 to $1,600 for two-bedrooms) while receiving diminished service and surprise charges they never agreed to.

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The Arboretum Apartments
#77
66

The Arboretum Apartments

3.6(107)✓ Google-verified

Most residents report smooth moves and responsive staff, with Alexander and property manager Tara named repeatedly for going beyond standard service. Maintenance teams tackle work orders quickly, and the property itself stays clean with working amenities like a pool, walking track, and dog park. One severe complaint describes a manager excluding a resident with dementia, a flagrant ethical breach that stands in stark contrast to otherwise consistent praise for hospitality. The community feels quiet and well-run day-to-day, with residents noticing deer on the grounds and neighbors staying friendly. Leasing and maintenance staff earn consistent mention for their pace and attitude, though a single incident raises serious concerns about how vulnerable residents are treated at this property.

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Villas at Medical Center
#78
61

Villas at Medical Center

3.3(188)✓ Google-verified

Most tenants report a peaceful, well-run complex with responsive maintenance and caring staff. Apartments arrive clean, the grounds stay tidy, and work orders get done within a day. Melissa, Norma, and Rebecca earn consistent praise for their attentiveness. However, leasing office first impressions are a weak point. Some prospects encountered indifferent greetings, rushed tours, and attitudes that felt dismissive despite the property itself being attractive. This gap between management excellence and tour-stage hospitality creates frustration for people still considering the move.

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Astra
#79
61

Astra

3.6(282)✓ Google-verified

Fernando and the leasing office earn consistent praise for friendliness and move-in support. Maintenance reportedly fixes issues within 24 hours. However, residents report widespread roach problems, repeated unexplained rent hikes, and a pattern of disputed charges and missing deposits after move-out. One tenant documented months of unresponsiveness and disputed $520+ in questionable fees; another faced collection attempts while disputing charges. The newer positive reviews cluster suspiciously around the same time. The property offers studio and one-bedroom units at mid-income pricing near transit and shops. The complex has a gate but residents report it does not reliably close. Noise from neighbors and traffic is common. For new tenants willing to rent month-to-month, the initial experience tends smooth; those staying long-term or moving out face mounting frustration over billing practices and pest control.

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The Branch at Medical Center
#80
61

The Branch at Medical Center

3.5(197)✓ Google-verified

Newcomers consistently praise Scott, Joanna, and the leasing team for making apartment selection easy, patient, and transparent. Most recent visitors and first-time renters report warmth and professionalism from staff, and highlight pet policies, pools, and resort-like amenities as community strengths. Long-term residents tell a different story: unaddressed AC failures over weeks, pervasive roaches and pests, water shutoffs without notice, and office staff who deflect repair requests or ignore concerns. Multiple accounts describe deteriorating units, billing errors uncorrected for months, and a backlog of maintenance that leaves tenants in unsafe conditions.

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Ashley Oaks
#81
60

Ashley Oaks

3.5(310)✓ Google-verifiedPublishes prices

Staff consistency divides experience here. Several residents praise Irma, Sylvia, and the maintenance team for genuine responsiveness and care, especially with pet situations and lease questions. However, move-out billing disputes escalate to collections without notice or documentation, and office professionalism swings widely. Tenants report leaks, mold, A/C failures, ant infestations, and broken gates that took weeks to repair. Recent management changes appear to have improved gate function and grounds attention, but billing practices and response speed remain contentious. A resident's two-year stay reflects the tension: they renew mainly because Sylvia now takes concerns seriously, yet earlier tenants describe the same manager (and office staff) as deliberately misleading. The property itself, when maintained, offers quiet and pet accommodation. The core issue is unpredictable management execution and a documented pattern of charging residents without proof or advance notice.

Pet-Friendly Apartments
Wolfe Run Apartments
#82
64

Wolfe Run Apartments

3.9(114)✓ Google-verified

Long-term residents and newer arrivals both praise the friendly office staff, especially Rosemarie and Monica, along with the well-kept grounds and reasonable pricing. However, several tenants report persistent roach problems, AC breakdowns, and hot water issues that management says cannot be fixed, with some maintenance requests taking weeks to address. The complex offers amenities like pools, fitness center, and covered parking. Problems cluster around pest control and HVAC responsiveness, with one tenant reporting that management entered her unit without permission and disposed of her personal belongings.

Affordable & Section 8 HousingPet-Friendly Apartments
Spice Creek
#83
65

Spice Creek

3.8(338)✓ Google-verifiedPublishes prices

Staff like Luis, Amber, and Larissa respond quickly to repair requests and move-ins, creating a welcoming environment. However, serious issues persist: roaches, surprise rent hikes buried in fees, and rejected applications despite strong credit. The neighborhood is quiet but past reviews mention noise concerns. Pricing starts at $710 for renovated 1-beds and $915 for 2-beds, with a pet-friendly policy and near a gas station and laundromat. The building quality varies block to block. Choose this place only if maintenance responsiveness matters more than assurance against pests and fee surprises.

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Hunter's Glen Apartments
#84
56

Hunter's Glen Apartments

2.1(206)✓ Google-verified

When maintenance problems arise, Hunter's Glen can leave tenants waiting weeks or months for repairs. AC failures, roof leaks, and carpet damage have gone unresolved for stretches, forcing residents to seek workarounds at personal cost. While some office staff (especially Sarah and Angel) earn genuine praise for friendliness and helpfulness, management has broken documented promises, bait-and-switched lease renewals, and shown little sympathy for the inconvenience caused by their failures. Parking remains a persistent headache, with complaints about overcrowding and the management's refusal to issue tenant stickers. The 73% one or two-star rating reflects a business in decline. Earlier reviews credit faster repairs and better oversight, but current tenants describe a property that feels neglected and managed reactively rather than preventively.

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Fountainhead
#85
59

Fountainhead

3.1(363)✓ Google-verified

Fountainhead draws tenants seeking affordability and pet policies, with some praising the maintenance crew and convenient North Side location. But the property struggles with management responsiveness, recurring break-ins, mail theft, and pest invasions that management has failed to resolve despite repeated resident requests and office visits.

Affordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured Communities
Axis Hamilton
#86
70

Axis Hamilton

3.9(189)✓ Google-verified

Axis Hamilton earns strong marks for its leasing and maintenance teams, with staff like Dan, Maria, and Jared consistently praised for responsiveness and care. The grounds feel quiet and well-maintained, and management works fast to fix problems or relocate unhappy residents to clean units. However, serious move-in defects have hit some residents hard. A handful report roach infestations, dirty floors, and musty odors on arrival, and prolonged elevator breakdowns have frustrated others. While the complex has fixed these issues and relocated affected tenants, these failures undermine the otherwise professional operation.

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Avistar on the Blvd
#87
60

Avistar on the Blvd

3.3(183)✓ Google-verified

Half of residents report welcoming staff, good value, and smooth leasing experiences. The other half struggle with persistent cockroach problems, recurring water shutdowns, and billing disputes sent to collections without warning or documentation. New office staff show promise, but systematic infrastructure issues (plumbing, pest control, infrastructure upkeep) recur across multiple residents and buildings. A few residents praise Hailey, Tim, and Theresa by name for responsiveness. Maintenance crews fix issues quickly when reached. Yet some tenants lived with 20+ roaches daily for months, endured 48-hour water outages, and faced surprise debt collection after move-out. The contrast between individual staff helpfulness and systemic property failures drives the mixed picture.

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Trails at Leon Creek Apartment Homes
#88
60

Trails at Leon Creek Apartment Homes

3.7(135)✓ Google-verified

Long-term residents praise the community's cleanliness, spacious floor plans, and especially the reliability of staff like Kristin, Nevaeh, and maintenance crews. Kristin in particular earns consistent recognition for patient, thorough communication on lease transfers and applications. Maintenance typically responds within a day to work orders. Management changes in September 2025 appear to have disrupted operations. Recent complaints center on slow pest-control response, broken gate access (linked to vehicle theft), and inconsistent enforcement of policies. One resident waited three months without a working key fob; another was denied an application fee refund after contradictory income guidance from two staff members. Noise, trash, and unsupervised guests until 3 a.m. have prompted safety concerns.

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The Bristol
#89
58 low data

The Bristol

4.1(63)✓ Google-verifiedPublishes prices

Strong maintenance and location draw residents, but deposit disputes and office inconsistency create friction. Reviewers praise staff like Ashley and Frankie for prompt repairs and problem-solving; others report difficulty reaching the office, leasing agents who are either very helpful or dismissive, and contested charges at move-out. Pet amenities (stations, waste facilities) appear appreciated but evidence is sparse.

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Monteverde
#90
63

Monteverde

4.5(13)✓ Google-verified

Most residents and prospects rave about the new build quality and staff warmth, especially Sierra's attentiveness during tours. One recent applicant faced a stark contrast: a dismissive leasing agent, a $1,350 guarantor fee, and nearly $4,000 upfront for a one-bedroom despite the advertised two-month rent incentive, leaving them feeling judged and unwelcome.

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Valor Hill Apartments
#91
63

Valor Hill Apartments

5.0(7)✓ Google-verified

All seven reviews are five-star, with residents praising hands-on management under Ana Rocha and quick maintenance responses from technicians Ajay and Joe. Renovated kitchens, a dog park, fitness center, theater room, and coworking space draw consistent approval, while the community's veteran focus and VA acceptance resonate strongly with residents.

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Oxford at Estonia
#92
60

Oxford at Estonia

3.6(126)✓ Google-verifiedPublishes prices

Reviewers consistently praise the front-office team and maintenance responsiveness, often naming staff like Sorina and Holly. The property offers spacious units with wood flooring and amenities; location near highways and services appeals to residents. However, complaints center on structural deterioration, pest problems, and aggressive move-out fees that leave tenants with unexpected charges despite deposits paid.

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City Crest Apartments
#93
59

City Crest Apartments

3.2(201)✓ Google-verifiedPublishes prices

City Crest shows a split picture. Recent reviews praise new manager Adrian Avila for faster responses and improved communication, with staff like Sabrina earning repeated mentions for helpfulness and attentiveness. However, older complaints about unprofessional management, ignored work orders, noisy dogs, unresolved pest issues, and a neglected pool persist. The location near I-10 and local shops attracts renters, yet service quality hinges heavily on which manager you encounter.

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Villas of Oak Creste
#94
59

Villas of Oak Creste

3.4(238)✓ Google-verifiedPublishes prices

Residents who work with leasing agents Bri and Laura report smooth check-ins and genuine helpfulness; the property keeps common areas clean and prices remain competitive for the area. However, maintenance remains a serious weak spot: multiple residents describe months-long pest problems, water outages lasting days, and management dismissing complaints as secondary to landscaping work. Staff professionalism varies sharply by person. Lease incentives promised on the website are sometimes not put in writing, leaving residents with broken agreements. The raccoon infestation complaint stands out as the most detailed grievance, documenting structural damage and unresolved noise over months despite repeated requests. For those who land the right leasing agent, move-in is smooth; for those who encounter service issues after signing, response times and follow-through are unreliable.

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The Abbey at Grande Oaks
#95
63

The Abbey at Grande Oaks

3.9(149)✓ Google-verified

The Abbey offers amenities and leasing staff (particularly Devon) draw solid early praise. However, long-term residents report persistent maintenance failures, especially toilets and floods, a chronically broken gate, trash service that skips pickups despite charging $107 monthly, and management that resists repairs and disputes refunds. Noise from nearby Eckert Road, loose security, and vehicles breaking in recur across multiple reviews. The 3.9 rating reflects this: 60% five-star first-time visitors contrast sharply with angry one-star reviews from residents experiencing infrastructure breakdowns and poor follow-up.

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Cascadia Luxury Apartment Homes
#96
63

Cascadia Luxury Apartment Homes

3.7(356)✓ Google-verifiedPublishes prices

Staff build real relationships with tenants-move-in coordinators like Trinity and Victoria earn repeated praise for patience and attentiveness. The property itself appeals initially: modern finishes, a pool, a fitness center, and rates reviewers call reasonable. The experience fractures once you move in. Maintenance backlogs stretch from months to a year for basic requests like sink repairs. Security is the critical concern: gates don't close properly, cars are broken into regularly, and management shows little concern or follow-up. Parking is insufficient, hallways report roaches and water damage, and when tenants escalate complaints, phone lines go silent and emails stay unanswered.

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Hyperion Apartments
#97
59

Hyperion Apartments

3.3(154)✓ Google-verifiedPublishes prices

Hyperion's appeal rests on two strong pillars: Monica and Jessica in the office, who consistently earn praise for responsiveness and care, and quick maintenance turnarounds, often same-day. The community itself is reported clean and quiet with good access to shopping and highways. However, multiple residents report serious pest problems, particularly cockroaches, that persist across different timeframes. Deposit disputes and surprise late fees appear in complaints, and at least one AC outage lasted three months without resolution. The split between 51% five-star and 39% one/two-star reviews suggests the quality of your experience may depend heavily on whether pest issues affect your specific unit.

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Cornerstone at Overlook
#98
59

Cornerstone at Overlook

3.0(387)✓ Google-verified

Management staff Lahana, Adam, and the maintenance team earn consistent praise for responsiveness and professionalism, with tenants reporting repairs completed within 24 hours for critical systems and thoughtful follow-ups on disability accommodations. However, a significant number of recent complaints centre on AC failures going weeks without response or repair, with frustrated residents reporting the office ignores calls and marks work orders complete without fixing the underlying problem, creating unsafe living conditions. The complex sits near the Rim with bus access and walkable shops, serves mixed tenure from 31-year residents to new families and renters, and is pet-friendly with gated entry via app. Initial move-in hiccups like dirty units and appliance issues sometimes take weeks to resolve, and gate systems occasionally jam, but long-term residents report the community has improved over time and feels quiet and well-maintained overall.

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Broadstone Medical
#99
59

Broadstone Medical

3.2(180)✓ Google-verified

Many residents praise the leasing team, especially Daniela and Jordan, and report quick maintenance fixes and a clean, welcoming property near the Medical Center. However, recurring complaints about neighbor behavior (dogs, lack of courtesy), inconsistent office responsiveness after move-in, and serious allegations of mold, unaddressed repairs, and wrongful eviction create significant friction between the positive front-office experience and residents' actual living conditions. The gap between the "immaculate front office" and unit quality appears stark. Some tenants credit staff like maintenance worker Scott for going above and beyond, yet others describe office staff as unhelpful once a lease is signed. The most severe complaint alleges management kept rent and deposit after a 4-day notice to vacate, citing false allegations, following documented black mold discovery.

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The Hills on Huebner
#100
58

The Hills on Huebner

3.7(55)✓ Google-verifiedPublishes prices

Five-star reviews praise Jose, the maintenance technician, for quick AC and appliance repairs, and highlight a welcoming office staff and 13-year resident loyalty to the community. Long-standing tenants describe affordable rents in a safe area with convenient nearby shops and restaurants. Recent one-star reviews report roaches and ants persisting despite pest control visits, water heater downtime over a month, and grounds maintenance neglect. Some residents faced towing and facility damage without clear communication or accessible remedies. Complaint patterns suggest inconsistent execution: the same property earns both "all work orders completed" and "months without repairs" from different residents.

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Oaks of Northgate Apartment Homes
#101
58

Oaks of Northgate Apartment Homes

3.4(152)✓ Google-verified

Long-term residents and recent arrivals report sharp differences in experience. Staff like Emily and Bruno earn consistent praise for speed and care, and some find the community clean, quiet, and affordable. But multiple reviews spanning years describe persistent plumbing failures, flooding, pest problems (cockroaches, bugs, crickets), overfull dog waste bins, and serious security lapses including stolen vehicles and break-ins. Management responsiveness seems to depend heavily on which staff member handles your issue; some report ignored repair requests and poor communication after lease notice. Best suited to those whose apartment doesn't need repairs and who can overlook deferred ground maintenance.

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Stoneybrook Apartments & Townhomes
#102
59

Stoneybrook Apartments & Townhomes

3.2(379)✓ Google-verified

Half the reviewers praise the maintenance team for same-day or next-day repairs and speak warmly of office staff by name (Trevor, Matthew, Shailyn, Samantha, Stephanie, Jacquline). These residents enjoy a quiet, friendly vibe with amenities that work. The other half describe a stark divide: leasing staff who don't communicate, reschedule without showing, and gaslight tenants about issues. Disabled residents report ableist treatment and being told to "just deal with it." Security is a concern (stolen cars, unsecured gate). Move-out charges hit hard, and management's responsiveness to complaints drops sharply after lease signing.

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Brynwood Apartments
#103
58

Brynwood Apartments

3.2(246)✓ Google-verifiedPublishes prices

Strong office staff earn consistent praise, and recent months show maintenance improvements and community events. But deep problems persist: roaches and rodents reported repeatedly, gates stayed broken for months, move-in units often dirty and lacking promised amenities, and management responds slowly to maintenance calls or not at all. Residents report aggressive fee collection and debt-collection tactics even when issues triggered early lease breaks. The 3.2-star rating masks a stark divide: five-star reviews from newer or shorter-term tenants contrast sharply with one- and two-star warnings from those who weathered maintenance failures, pest problems, or move-out disputes. Location appeal and recent staff efforts have not yet resolved the operational issues that drive long-term residents away.

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Pearl Park
#104
59

Pearl Park

3.4(164)✓ Google-verified

Residents split sharply on Pearl Park. Those with good experiences praise staff like Wilmuir and Mario for prompt repairs, celebrate free food trucks and holiday events, and feel genuinely safe. Others describe a nightmare of repeated leaks, mold, roach infestations that arrived in appliances, water shutoffs, and units nothing like listings. One parent with immunocompromised children had to discard furniture due to pest severity. The property seems inconsistent: recent management changes brought visible improvements to some, yet maintenance problems persist for others months into tenancy. Staff responsiveness appears to turn on timing and individual staff member. The application process sometimes falters (unreturned fees, disputed background checks). Maintenance crews work quickly when they engage, but mold and pest issues suggest systemic building or supply issues management hasn't solved.

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Saddle Ridge Apartments
#105
58

Saddle Ridge Apartments

3.4(180)✓ Google-verified

Staff like April and Danya earn consistent praise for responsiveness and professionalism; many residents report clean, quiet living and quick maintenance turnarounds. Yet a substantial portion cite roaches, slow repairs on serious issues like leaks, and broken security gates. The complex promises gated safety but struggles to deliver; pest control appears inconsistent across buildings. Location near the Medical Center and Loop 1604 attracts families and working professionals. Amenities include a pool, Wi-Fi lounge, and coffee bar. However, reports of odor, smoking through vents, and aggressive towing suggest underlying management challenges beneath the friendliness of select staff members.

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Cielo Apartments
#106
55

Cielo Apartments

3.0(223)✓ Google-verified

Living here often means battling unresolved pest and mold problems while facing an unresponsive office. When maintenance does show up, some staff like Jacinto perform well, but systemic issues-roaches in walls, wet-sealed mold, broken appliances-persist unchecked for months. Residents report feeling disrespected and gaslit when raising complaints. Amenities advertised online remain largely unavailable: the pool stays shut for weeks on end, the gym requires special permission even during posted hours, and fitness equipment sits broken. Leasing tours are friendly, but the contract period reveals a stark shift in how the office treats tenants versus prospects.

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Harlan at Med Center
#107
61

Harlan at Med Center

3.9(47)✓ Google-verifiedPublishes prices

Most visitors and newer residents praise the fresh renovations, friendly leasing staff, and attractive grounds. However, long-term residents report serious gaps: one tenant endured six months of closed work orders for a defective toilet, and multiple residents cite ongoing raccoon infestations in walls and ceilings that management has ignored despite repeated requests. The property benefits from recent management changes and staff like Daisy and Elaine who handle leasing tours and office inquiries well. But maintenance follow-through and pest control remain unresolved concerns that undercut the luxury positioning.

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Copper Mill Apartments
#108
58

Copper Mill Apartments

3.4(382)✓ Google-verifiedPublishes prices

Leasing staff earn consistent praise for patience and attentiveness, with Jeannette, Jessica, and Mariah named repeatedly for smoothing move-ins. Ongoing unit problems-broken AC, water leaks, mold, pests-frustrate residents; maintenance closes tickets without completing fixes, and renters report unexpected charges and towing policies never clearly explained upfront. The complex sits in a polarizing spot: newer tenants highlight friendly service and affordable pricing, while longer-term residents describe deteriorating conditions and management dismissiveness toward repair requests. Parking lacks adequate cameras and security, leaving vehicles vulnerable to theft and break-ins.

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Timber Ridge Apartments
#109
58

Timber Ridge Apartments

3.5(120)✓ Google-verified

Long-term residents and newer tenants split sharply: some praise swift maintenance under recent staff and affordable terms for pet owners, while others describe a year or more of unresolved pest infestations, faulty patio doors, and selective enforcement of lease rules. Management appears responsive to unit-level requests but slow on systemic issues. Leasing staff (Cathy, Becky, Kathy) earn consistent five-star marks for professionalism and communication. However, recent reviews cite roaches in fridges and cabinets, fleas despite paid pest control, patio safety gaps, and gate security failures. One tenant reports staff may have retaliated for a complaint.

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Hill At Woodway
#110
61

Hill At Woodway

3.6(280)✓ Google-verifiedPublishes prices

Mark Valdez has built a reputation for same-day emergency maintenance and follow-through repairs that actually stay fixed, earning consistent five-star praise. Recent management changes have improved office communication and property oversight, though tenants note the complex is older and struggles with ongoing pest control, parking lot safety, noisy neighbors, and inconsistent upkeep despite recent efforts. Staff turnover in leasing has been uneven. Long-term residents report years of delayed electrical fixes, faulty bathroom repairs, pool closures, and maintenance requests marked done when nobody showed up. Some cite random rent charges and strict late-payment policies. Location near the Medical Center and schools keeps residents despite these issues, and office staff like Jenae are praised for compassion during difficult times.

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Addison Medical Center Apartments
#111
66

Addison Medical Center Apartments

3.9(249)✓ Google-verified

Strong management individuals like Bella and Mishalei deliver responsive service and fast repairs, earning consistent five-star praise from loyal residents. However, widespread security lapses undermine the experience: gates remain broken for weeks, cars are stolen and vandalized regularly, and staff deny accountability through evasive communication. The complex's affordable rent attracts budget-conscious renters and students, but recurring crime and cleanliness problems, paired with unprofessional leasing agents and murky move-out charges, deter prospective tenants who value safety and transparency. Reviewers highlight a troubling divide between exceptional individual managers and frustratingly poor operational consistency. When Bella or Mishalei handle leasing, prospects feel welcomed; when front-desk staff like Alyssa take over, tours feel dismissive. Maintenance fixes requests quickly, yet hallways collect visible dust, bins overflow with trash, and resident complaints about roaches go unanswered. Residents report being told security is the vendor's responsibility, move-out fees are vague until they're required in cash, and cameras either do not exist in critical areas or do not record.

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Hilltop Oaks Apartments
#112
61

Hilltop Oaks Apartments

3.5(224)✓ Google-verified

Monica and her team earn consistent praise for making the leasing process smooth and treating residents with genuine care, though experiences vary sharply. The complex offers affordability and a quiet neighborhood feel, but persistent pest problems, slow repairs, and inconsistent management response to safety concerns undercut the appeal for a significant share of residents.

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Medical Center Apartments
#113
57

Medical Center Apartments

3.3(157)✓ Google-verifiedPublishes prices

Staff like Janelle, Ana G., Micaela, and Ram receive genuine praise for quick communication and problem-solving when residents reach them directly. In-person visits to the office work better than phone calls. Location near schools and parks appeals to students and families, and pricing fits affordable budgets. However, chronic roach problems, recurring AC failures, and erratic trash pickup create persistent frustration. Work orders languish for weeks or months. Phone and email inquiries go unanswered. Residents report the experience hinges on which management staff is present; Ana G.'s departure and Elizabeth Contreras's arrival marked a sharp downturn for some. The gated community itself is quiet and safe when maintained, but oversight of common areas and resident compliance is inconsistent.

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Callaghan Heights Apartments
#114
55

Callaghan Heights Apartments

4.1(17)✓ Google-verified

Sylvia, the apartment manager, earns consistent praise for flexibility with new tenants and fast approvals. However, several residents report serious maintenance failures, including water damage, mold, and roaches, alongside charges for pest control that allegedly goes unprovided and utility fees residents consider inflated.

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Hearthstone Apartments
#115
59

Hearthstone Apartments

3.6(205)✓ Google-verifiedPublishes prices

Tours with leasing agent Alexis drew five-star praise for professionalism and cleanliness; residents who moved in, however, reported persistent roach infestations, water damage mold that management painted over instead of fixing, and chronic manager turnover (seven property managers in four years). Multiple tenants described feeling ignored on maintenance requests, billed without notification or itemized documentation, and sent to collections. Long-term residents cite loud neighbors, inadequate pest control follow-up, and a general pattern of management avoiding accountability. Specific issues include AC left unfixed for months, dishwashers requiring multiple work orders to replace, and mold remediation that never progressed beyond repainting. Several tenants credited Alexis or individual staff members by name, suggesting leasing is the department that functions; operations and collections appear to be where trust breaks down. The Northwest Side location has reported crime and wildlife (skunks, possums, deer) that the property does not manage.

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The Connally Apartments
#116
64

The Connally Apartments

3.8(361)✓ Google-verified

The leasing team, especially Lydia and Jessica, consistently make first-time visitors feel welcomed and guide them through the application smoothly. Units themselves are spacious, pools and grounds are well-maintained, and some residents report quick maintenance fixes and reasonable pricing. However, structural problems undermine tenant satisfaction. Repairs take months or never finish fully, water bills exceed $200 monthly despite splits, roaches return despite pest control, cars get towed even with valid stickers, mail disappears from boxes, and homeless encampments on grounds lead to car break-ins. Management rarely responds to escalations or code compliance reports.

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The Fredd
#117
59

The Fredd

3.4(327)✓ Google-verified

The Fredd offers spacious apartments with resort amenities in Northwest San Antonio, but maintenance reliability is severely inconsistent. Some repairs are handled within hours; others like AC leaks and plumbing issues drag on unresolved for weeks. New residents report move-in defects (sticky paint, leaking fixtures), while longer-term tenants praise individual staff members but express frustration with management accountability and pest control failures.

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Stonehill at Pipers Creek
#118
59

Stonehill at Pipers Creek

3.3(220)✓ Google-verifiedPublishes prices

Recent visitors praise the friendly staff, clean grounds, and responsive maintenance when issues do get attention. Events and community activities draw positive comments. Older reviews reveal systemic problems: maintenance orders ignored for months, roach infestations, broken security gates, and management blamed for dismissing legitimate repair requests and safety concerns.

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Silver Creek Apartments
#119
58

Silver Creek Apartments

2.9(183)✓ Google-verified

Recent five-star reviews praise helpful staff like Ashley and Kim, reliable maintenance for routine fixes, and a quiet setting with a clear pool. Residents have noticed meaningful improvement under new district manager Lauren and manager Jesus. However, long-term residents report a pattern of serious problems: cockroaches, mold, ceiling collapses, and hot water shut-offs lasting days or weeks. Maintenance requests often sit unaddressed until residents escalate; one tenant waited a year for a leak repair. Newer positive reviews exist alongside ongoing complaints about structural failures and aggressive lease-termination charges. The contrast suggests Silver Creek's experience depends heavily on timing. Those arriving recently or with minor needs encounter responsive staff. Those with chronic issues or living through transitions face an understaffed property where problems compound and accountability disappears.

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Liberty Ridge Apartments
#120
58

Liberty Ridge Apartments

3.9(29)✓ Google-verified

Most five-star reviews highlight the quiet location and Jennifer's helpful service, but a vocal segment complains about roach problems, paper-thin walls, and inconsistent maintenance. Long-standing residents praise the community as peaceful and well-kept, yet recent reviews flag delayed repairs and a new towing policy that caught tenants off-guard.

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Regency Grove Apartments
#121
64

Regency Grove Apartments

3.8(255)✓ Google-verified

Recent leadership has driven visible improvements in grounds, equipment, and maintenance response times, with residents praising named staff like Samuel, Charles, and EJ for quick fixes. However, persistent complaints about pest control, cleanliness of shared spaces, gate security gaps, and quality of major repairs undercut confidence, especially for those with young children or strict housing standards.

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La Mirage
#122
59

La Mirage

3.2(158)✓ Google-verified

Many residents and prospects praise Melanie's leasing team for quick responses, attentive service, and straightforward move-ins. The grounds are mature and well kept, and maintenance arrives promptly on routine requests. However, water shutoffs occur monthly with little notice, rendering basic utilities unusable for hours or days, a serious strain for families with young children. Move-out billing has included miscalculated reletting fees and charges for normal wear like sun-damaged blinds, with management initially blaming staff when confronted. One prospective tenant paid nearly 900 dollars in guarantor fees and application charges only to be denied hours before key pickup, creating significant financial and logistical hardship. Pet policy information given over the phone contradicted what was said at the office. A resident also noted the complex limits internet service to AT&T only. Staff generally feel responsive on day-to-day issues, but financial and policy consistency appears weak.

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The Crossing at 1415
#123
58

The Crossing at 1415

3.7(67)

The Crossing shows sharp contrast between old and new leadership. Recent reviews praise the current management team for quick maintenance, cleanliness improvements, and genuine staff support-particularly noting Brenda's hands-on help. Earlier reviews document months-long delays on basic repairs, roaches, water damage, and service requests closed without work done. The complex offers good value and space for the price, but management stability and follow-through remain volatile concerns.

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The Retreat at Medical Center
#124
63

The Retreat at Medical Center

3.7(292)✓ Google-verifiedPublishes prices

Staff like Jose, Margaret, and Anya earn consistent praise for patience and responsiveness, and rents suit tight budgets. However, pest infestations (cockroaches and mice) persist despite complaints and pest control visits, maintenance requests get marked complete without real fixes, and units arrive dirty with outdated finishes and cosmetic patches. Long-term tenants report serenity and safety; newer residents face frustration over unresolved structural and cleanliness problems that pile up faster than repairs happen. Strengths include location near Medical Center, bus routes, and restaurants, plus a few maintenance staff who go the extra mile. Weaknesses center on management's failure to eradicate pests, enforce quality standards in unit turnover, and follow through on non-emergency work orders. The low price draws residents, but the gap between leasing-office friendliness and actual problem-solving costs goodwill fast.

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Eagle Ridge Apartments
#125
61

Eagle Ridge Apartments

3.7(128)✓ Google-verified

Staff like Jacky, Marcos, and John earn consistent praise for patience and going the extra mile, while maintenance fixes work orders promptly. But move-in experiences vary sharply: some find units clean and welcoming, others report dead cockroaches, broken pools, and laundry out of service for months. A shift after new ownership worried long-term residents over management fairness and building security.

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Barcelona Lofts
#126
57

Barcelona Lofts

3.4(125)✓ Google-verifiedPublishes prices

Bogart and Maria's hands-on attention wins praise from long-term residents, who report fast maintenance turnarounds and a genuine sense of community. But deposit delays, persistent pest complaints, parking disputes, and move-in condition issues create friction for others, and safety concerns around police visits and a non-functioning gate undercut the property's appeal.

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Residences at Medical Apartments
#127
62

Residences at Medical Apartments

3.7(314)✓ Google-verified

Split experience depending on which management team handles your issues. Long-term residents praise staff like José, Leonard, Tye, Jacob, Lisa, Mandy, and Ryan for quick maintenance and care; however, recent complaints centre on rodent and cockroach infestations going unresolved for weeks, water damage with mold only painted over, and a pattern of management changes leaving residents frustrated. Recent lease terms and security deposit problems add to the wariness.

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The Abbey at Medical Center
#128
61

The Abbey at Medical Center

3.7(328)✓ Google-verified

Staff at the leasing office, particularly Esmeralda and Alexandra, consistently earn praise for patience and attention during the move-in process. The property itself is in a good location with maintained grounds, and some tenants report quick maintenance. However, critical AC failures take months to resolve despite repeated service calls, security has serious gaps (stolen tires, no cameras), and office staff ignore emails for weeks. Drainage issues flood some ground-floor units during rain, and pest problems go unaddressed. The experience varies sharply depending on which unit you occupy and when you need help. Maintenance technician Jose stands out for going beyond work orders, but staffing shortages plague the property overall. Costs for repeated AC attempts and unresolved issues have driven tenants to hire lawyers and file city violations reports. Leasing fees are non-refundable even when promised apartments become unavailable. New residents should expect a weeks-long wait for maintenance requests and should ask specifically about AC functionality and drainage before signing a lease.

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Arcos Apartments
#129
52

Arcos Apartments

3.2(177)✓ Google-verified

Arcos Apartments attracts renters with low rates and dog-friendly policies, but the experience deteriorates quickly. Persistent complaints center on unresponsive maintenance (month-long AC outages, bathroom repairs delayed over a year, pool green and closed for months), management falsely claiming rent arrears despite documented payments, office staff hostile and unreliable hours, roaches and mold throughout units, and leasing offices that advertise one price then charge significantly more. Legal disputes and forced hotel stays are recurring themes.

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Ingram Square Apartments
#130
48 low data

Ingram Square Apartments

2.8(32)✓ Google-verified

Ingram Square serves low-income families and provides clean units on quiet grounds, yet management neglect dominates reviews. Tenants report year-plus hot water outages, staff who ignore calls, and office behavior that feels discriminatory and dismissive.

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Auburn Creek Apartments
#131
55

Auburn Creek Apartments

3.3(189)✓ Google-verifiedPublishes prices

Auburn Creek has a stark split: some tenants report responsive maintenance and welcoming staff, but many describe persistent roach infestations, bungled maintenance, and management that ignores complaints for months. Hidden cable fees charged despite explicit refusal, a disturbing resident allowed to stay for a year after multiple police reports, and maintenance that skips work orders entirely have driven tenants out within months and sparked threats of legal action.

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Diamond Ridge
#132
60

Diamond Ridge

3.6(360)✓ Google-verified

Staff at Diamond Ridge earn consistent praise for helpfulness during leasing and rent payments, with several tenants naming Claudette, Evon Torres, and Yvonne as exceptional. The flip side is stark: residents report crumbling infrastructure, with A/C outages lasting weeks, recurring water shut-downs, and appliances from the 1980s still in units. Maintenance callouts stretch days into emergencies. Security lapses compound the frustration. Break-ins recurred; cars were burglarized; a homeless man slept in the laundry room. Tenants felt left unwarned and unsupported by management when crimes occurred. Combined with visible trash, mold, and non-functional mailboxes, the cumulative picture is a property where leasing staff charm masks day-to-day neglect and slow crisis response.

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Trailside Apartments
#133
55

Trailside Apartments

3.4(196)✓ Google-verifiedPublishes prices

Most residents struggle with maintenance delays, mold, plumbing leaks, and broken appliances that go unaddressed for months. Leasing staff provide false apartment details, then reverse promises at signing. A few praise Kathy and Jisela in the office when present, but multiple reviews name Claudia, Patricia, and Edna as dismissive and evasive. The property looks good from outside, but insides arrive dirty and damaged, with holes, rust, and missing fixtures. Deposit refunds and promised amenities vanish without response. New management arrived partway through recent reviews, bringing brief hope, then slipped back as staff turnover continues. One recent renewals note painless processing with current office team, yet complaints about the parent company's profit-focus and zero resident outreach persist.

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Forest Oaks Apartments
#134
60

Forest Oaks Apartments

3.5(181)✓ Google-verified

Many recent residents praise Angie, Crystal, Karla, and other staff for going beyond typical leasing help. Amenities like two pools and a 24-hour gym draw families and active tenants. However, serious complaints describe move-in units with roaches, mold, and damage, months-long delays in fixing hazards, and alleged retaliation when residents asked for resolution. Management changes in recent months appear to have eroded trust for some residents. Unit quality and upkeep vary sharply by report. Reviewers credit maintenance staff (Armando, Victor) with quick fixes in clean units, yet others document safety failures and walkthrough processes that feel dismissive. The complex's kid-friendly reputation coexists with complaints of aggressive dogs on-site.

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Doral Club Apartments
#135
59

Doral Club Apartments

3.2(190)✓ Google-verified

Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

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Westchase Apartments
#136
59

Westchase Apartments

3.6(113)✓ Google-verified

Long-term residents praise fast maintenance, attentive staff, and clean facilities, but security concerns-especially persistent vandalism and lack of perimeter fencing-drove some away. Most report affordability and a welcoming community; a minority cite infrastructure gaps and unclear utility billing.

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Cache at Oak Hills
#137
50

Cache at Oak Hills

3.0(44)✓ Google-verified

The property improved noticeably under new management, with residents praising its quiet setting, friendly staff, and maintained grounds. However, persistent maintenance failures-especially hot water outages lasting weeks-and serious complaints about service dog policies and pest control undermine confidence in day-to-day reliability.

Pet-Friendly ApartmentsFurnished & Corporate Housing
The Oaks Apts at Medical Center
#138
59

The Oaks Apts at Medical Center

3.5(131)✓ Google-verified

Half the residents find The Oaks a welcoming, safe place with reliable maintenance and good location for families or healthcare workers. The other half report a vastly different experience: widespread roach infestations, broken AC units held together with tape, inconsistent hot water (sometimes boiling water required for showers), management that avoids calls and covers problems with paint, and repeated requests left unfixed for months. Recent reviews show this pattern holds true. New residents praise the clean exterior and quick fixes. A two-year tenant documents roach-filled refrigerators, failed outlets, water damage masked by paint, and management admitting lack of funds for repairs. City citations confirm maintenance and pest issues. The owner reportedly blocks complaints on social media rather than address them.

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Avistar on the Hills
#139
53

Avistar on the Hills

3.1(109)✓ Google-verified

Avistar attracts residents with competitive pricing and attractive grounds, but reviews split sharply over management conduct. The complex offers clean common areas and responsive maintenance when requests are processed, yet numerous complaints describe unresolved pest infestations, broken air conditioning systems, and structural damage that management has left unfixed for months despite multiple calls. Resident accounts allege staff misconduct including hung-up calls, mail interference, and framed lease violations. One tenant reported being placed on a payment collection account two years after properly ending their lease with documented proof of deposit return. The office leadership has drawn specific criticism for dismissing complaints and avoiding accountability conversations with residents.

Luxury ApartmentsStudent HousingSenior Living Apartments
Cypress Cove
#140
53

Cypress Cove

3.2(38)✓ Google-verified

Cypress Cove draws strong praise for its recent maintenance team (Mr. Elias, Mr. Ivan) and office staff (Frances, Susanna, Susan), who respond quickly to repair requests and treat residents with genuine care. The grounds are quiet and affordable, with families noting the pet-friendly policy. However, serious safety issues undermine the experience: vehicle and package theft occur frequently, homeless individuals cross the property regularly, and pest infestations have persisted across multiple years. Newer residents risk encountering units with water damage, mold, or roaches upon move-in.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Maxwell Townhomes
#141
57

Maxwell Townhomes

3.3(410)✓ Google-verified

Maxwell Townhomes draws sharp contrasts: some residents praise attentive staff like Claudia and Joseph Cruz, while most recent tenants report chronic maintenance neglect, unrepaired HVAC systems that spike electricity bills, and offices that ignore requests or hang up when recognized. Several cite potential Texas Property Code violations (mold, heating failures, wrongfully retained deposits). Amenities exist but grounds upkeep is inconsistent, and parking chaos with abandoned vehicles compounds frustration over $40 monthly reserved parking fees. The property appears understaffed for its age and size. Tenants report leasing agents refusing apartment tours due to lack of vacant units, then discovering serious mechanical and safety issues post-move. Management's pattern of marking maintenance requests "closed" without repair, combined with defensive behavior toward tenant calls, suggests a management culture that prioritizes liability reduction over resident care.

Student HousingPet-Friendly Apartments
Mission at Medical Apartments
#142
58

Mission at Medical Apartments

3.2(214)✓ Google-verifiedPublishes prices

New management has won praise from recent arrivals for friendliness and responsiveness, with staff like Destiny, Vanessa, and Gabriella singled out for exceptional help during move-ins and ongoing support. However, older residents report years of unresolved infrastructure failures: hot water outages lasting months, water shutoffs, non-working A/C units, mold, and incomplete maintenance jobs that force tenants to wash dishes in bathroom sinks or heat water on stoves. These complaints span years and predate the current team. The $99 move-in special draws criticism as a bait-and-switch: reviewers describe paying $101 upfront for an application, facing rejection within minutes, and losing the fee with no recourse. Those approved still encounter sudden additional fees of $200 to $500. Long-time residents cite safety lapses, vehicle theft, bullet holes in buildings, and drug activity, though newer reviews suggest conditions are stabilizing under new ownership. The business faces a credibility gap between its amenity list (24-hour gym, pools) and actual availability.

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Ingram Ranch Apartments
#143
50

Ingram Ranch Apartments

2.4(101)✓ Google-verified

Ingram Ranch is a second-chance complex on the Inner West Side, but tenant experiences split sharply between those who praised the former leasing manager Destiny and those who faced unresolved pest infestations, mold, and office disputes. Residents report roaches, black mold affecting children's health, mice damage, and billing errors that forced them to seek fair housing complaints and keep certified mail records. Staff turnover appears frequent, and paper-only accounting means complaints about payment records often lack digital proof.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Villas De Sendero
#144
57

Villas De Sendero

2.5(179)✓ Google-verified

The property shows sharp division: recent months under new management (Jan 2026) brought faster maintenance response and warmer office interactions, with residents describing relief after years of neglect. However, long-standing problems persist: roaches, mold, broken AC units, and billing disputes continue to plague many residents, and some staff remain confrontational despite the management changeover.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
The Richland Apartments
#145
57

The Richland Apartments

3.3(101)✓ Google-verified

Half the reviewers call this a peaceful home with standout staff support, particularly manager Roger who handles maintenance quickly and goes above and beyond. The other half report serious pest infestations, poor unit cleanliness on move-in, and broken amenities-problems that management did not resolve, leaving renters to handle themselves.

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Eckhert Crossing Apartments
#146
57

Eckhert Crossing Apartments

3.8(28)✓ Google-verified

Eckhert Crossing divides sharply between visitors and residents. Prospective tenants consistently praise Erika and Nathan in the leasing office for warm, professional service, and early residents highlight modern finishes and responsive maintenance during the initial move-in phase. However, a troubling pattern emerges months in: multiple residents report serious security gaps (package theft, break-ins, burglaries), slow or missing notifications to residents when thefts occur, moisture and mold accumulation in units, and office unresponsiveness to follow-up requests after lease signing. Refund delays spanning months, cleanup lapses (poolside debris, elevator odors), and maintenance delays on urgent issues compound resident frustration. The leasing experience masks growing property management and maintenance execution problems once tenants are established. Three staff members (Nathan, Erika, and maintenance) receive consistent high praise for individual responsiveness. The gate, pool, and fitness center are described as professional amenities, but security breaches and lack of proactive notification suggest systemic gaps in day-to-day operations and resident safety prioritization. New residents and touring prospects see a shiny, well-staffed entry; long-term residents encounter an organization that appears to deprioritize problems once the lease is signed.

Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
Amber Hill
#147
52

Amber Hill

2.8(234)✓ Google-verified

Staff in the leasing office, particularly Tami and Bianca, are praised for going out of their way during the application and move-in process. However, once residents settle in, widespread maintenance failures and pest problems emerge: water shutoffs happen multiple times weekly without notice, roaches persist despite monthly pest treatments, and plumbing issues cause mold growth and damage to personal property. Management marks repair requests as completed without actually sending anyone, and serious issues like backed-up kitchen sinks and burst pipes go unresolved for weeks. The physical condition of units frequently does not match online photos, and residents report water damage visible on move-in day that went unrepaired. Water bills are high due to a shared metering system that charges all tenants equally regardless of usage. Residents have had to relocate within the complex, face health concerns from mold and pest exposure, and describe the experience as unsafe and unlivable. One resident moved out after their child developed a health condition exacerbated by mold; another reports damage claims were denied despite paying insurance.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
Riverstone
#148
57

Riverstone

3.3(99)✓ Google-verified

Riverstone attracts long-term residents who praise staff like Sylvia for personal service and quick maintenance turnarounds. The 3.3-star average masks a sharp divide: 42% five-star ratings focus on leasing support and operational responsiveness, while 34% one-to-two-star reviews cite persistent cockroach problems, disputed move-out charges sent to collections, and safety gaps (car theft, aggressive residents). Maintenance and management communicate well with existing tenants, yet pest control and billing practices remain unresolved pain points. A handful of positive reviews mention three-year stays and continuous property investment. The core complaint cluster is infestation severity, wrongful collection agency referrals despite tenants reporting everything paid, and inadequate security communication after vehicle theft. One tenant described feeling unsafe after being chased off-site at night.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Iris
#149
52

The Iris

2.8(636)✓ Google-verified

After two or three years, residents report a sharp decline. Office staff do not answer phones or return calls, and maintenance requests pile up marked as completed though work never occurs. Pest problems (roaches, rats, fleas) spread unchecked; water outages and sewage backups flood units; AC fails in summer without repair. Grounds are neglected (overflowing dumpsters, unmowed grass, pet waste); vacant apartments rot empty for months. Police and gunshots are frequent. One early review notes the low initial rent attracted her despite warnings, but $300 offsets a filthy move-in; another simply says "It's good," suggesting quality may depend heavily on unit and timing.

Student HousingAffordable & Section 8 HousingPet-Friendly Apartments
Legacy at Crown Meadow
#150
51

Legacy at Crown Meadow

2.6(70)✓ Google-verified

Living here means enduring long waits for maintenance, failed AC repairs, and billing mistakes the office staff blames on budget shortfalls. While the location and occasional staff member (Monica) earn praise, chronic problems with plumbing, AC, and landscaping go unfixed for months, with the office sometimes closing work orders without actually visiting. Rent keeps climbing despite aging units and deteriorating grounds.

Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 Housing
Aristo At Medical Apartments
#151
53

Aristo At Medical Apartments

2.9(201)✓ Google-verified

Tenants report severe neglect of essential utilities and maintenance, with months-long outages of hot water and electricity, pest infestations, and ignored repair requests. Most staff are described as unresponsive or rude, though two office members (Josie and Jessica) earned praise in one recent review. Poor security, trash overflow, and unit cleanliness at move-in are persistent concerns.

Pet-Friendly Apartments
Vintage at Oak Hill
#152
55

Vintage at Oak Hill

3.5(89)✓ Google-verified

Strong staff support from Chelsea, Darly, and Liz makes the leasing process smooth and welcoming. However, residents report severe pest infestations despite monthly charges, inconsistent hot water, broken laundry equipment, and aggressive fine policies. Security concerns include multiple car thefts and recurring disputes over maintenance costs and building access rules.

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LM
#153
50 low data

La Marquesa Boutique Apartments

3.6(21)✓ Google-verified

Residents who stayed report a quiet, well-designed complex with a helpful manager and solid amenities, but security and maintenance failures-including broken cameras, stolen property, and debris in common areas-have driven sharp dissatisfaction among others. Pet owners should note the 30-pound weight limit. Note: Review evidence is limited to 14 reviews with significant time spread (5 years) and conflicting accounts of upkeep.

Luxury ApartmentsPet-Friendly Apartments
Oakbrook Crossing Apartments
#154
47

Oakbrook Crossing Apartments

3.2(10)✓ Google-verified

Half of residents report quiet, clean living with attentive staff; the other half describe indifferent management, unresponsive communication, and recurring pest and maintenance issues. Recent five-star reviews suggest improvement under current ownership, but one-star complaints span years and cite broken amenities, unannounced service disruptions, and month-to-month tenancy forcing residents out.

Luxury ApartmentsStudent HousingPet-Friendly Apartments
Silver Oaks Apartments
#155
54

Silver Oaks Apartments

2.3(276)✓ Google-verified

The past year shows a sharp decline at Silver Oaks. While a few reviewers praise Natalia and other staff for helpfulness, the overwhelming feedback describes roach infestations, water damage left unrepaired or spray-painted over, management that goes silent during office hours, and gates that remain open despite repeated fixes. Residents report air conditioning failures, broken laundry, pools closed for months while rent climbs, and a general sense the complex has been neglected. One long-term resident detailed a three-year stay marked by mold, leaky ceilings, ineffective Tuesday-morning pest spraying, and health effects they linked to the conditions. Another flagged overpacked units and security risks. A small uptick in maintenance quality was recently noted, yet the cumulative complaints and 64% one- to two-star rating suggest structural and management issues that remain unaddressed.

Luxury ApartmentsStudent HousingAffordable & Section 8 Housing
The Cue at Medical Center
#156
53

The Cue at Medical Center

3.3(45)✓ Google-verifiedPublishes prices

Five-star reviews praise staff like Michael and Emily for attentiveness, note clean grounds and fast maintenance, and highlight the quiet, gated environment and medical center location. One-star complaints centre on roach infestations tenants report persist despite cleaning, water interruptions, unsafe exit design, and management responses that residents see as defensive rather than empathetic. The deposit fee practices also frustrate departing tenants.

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Fairways 5 Apartments
#157
52

Fairways 5 Apartments

3.0(174)✓ Google-verified

Staff at the leasing desk can be helpful during sign-up, but the complex suffers from severe operational failures. Residents report utilities cut off repeatedly, maintenance requests ignored for months, widespread pest problems, and unsafe unit conditions. Management promises improvements but does not deliver. Units show signs of deterioration, with water leaks, mold, and nonfunctional appliances left unrepaired. The office does not return calls or emails. Laundry machines sit broken, and terms advertised (24/7 laundry, utilities included) exist on paper only. One reviewer had the city inspect the property due to habitability concerns.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Pecan Hill Apartments
#158
43 low data

Pecan Hill Apartments

3.1(28)✓ Google-verified

Pecan Hill swings between two stories. Some residents praise recent management improvements and the quiet, family-oriented setting; others face roach infestations, broken appliances sitting unfixed for weeks, staff who are hard to reach or dismissive, and utilities billed at rates residents call unjust. One leasing agent's perceived rudeness has deterred applicants. Management responsiveness and maintenance follow-through are the real divide. Named staff member Flavio earned sincere thanks; others drew complaints of unprofessional conduct and ignored requests by text, email, and in person. Pest control fees are charged monthly but service gaps exceed six weeks.

Senior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Villas of Leon Valley
#159
55

Villas of Leon Valley

3.5(34)✓ Google-verified

Staff members like Stephen and Genesis earn consistent praise for their kindness and professionalism, and some residents note clean grounds and a quiet senior-friendly setting. However, serious complaints dominate recent reviews: wildlife and loose cats damage property and pose health risks, maintenance responds selectively to work orders, and structural cracks, mold-covered sidewalks, and poor nighttime lighting create safety concerns. Management accountability appears weak, with little recourse above the property manager.

Luxury ApartmentsStudent HousingSenior Living Apartments
Leon Trace Apartments
#160
33 low data

Leon Trace Apartments

3.1(12)

Leon Trace is a small complex with older reviews praising responsive management, but recent feedback shows serious maintenance gaps. Current residents report persistent roach infestations, broken laundry equipment, visitor parking charges, and a stated no-pets policy that contradicts its pet-friendly directory listing.

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Common questions about pet-friendly apartments

How much does pet rent typically cost in San Antonio apartments?
Most San Antonio communities charge somewhere between $15 and $35 per pet per month, plus either a one-time pet fee (often $200 to $500, non-refundable) or a refundable pet deposit in a similar range. Some properties charge both, so ask upfront which applies.
Are there usually breed or weight restrictions?
Yes, this is common. Many complexes cap pets at 25 to 50 pounds and restrict breeds often labeled as aggressive, such as pit bulls, Rottweilers, and Doberman mixes. Always get the property's specific policy in writing before you assume your pet qualifies.
What amenities should I expect at a genuinely pet-friendly complex?
Look for a fenced dog park or run, waste stations placed around the grounds, and sometimes a pet washing or grooming station. Ground-floor or walk-up units with easier outdoor access are a plus if you have a dog that needs frequent trips outside.
How do I judge whether a community's pet-friendly claim is real?
Read recent resident reviews specifically mentioning pets, ask the leasing office how enforcement works for noise and waste, and walk the property looking for actual pet infrastructure rather than just a line in the marketing copy.

Last updated 2026-07-23