Long-term residents praise affordable rent, fast maintenance, and friendly staff; several mention staying well over a year and naming specific team members. However, recent reviews detail serious concerns: one tenant waited 22 days for AC repair in summer heat and felt monitored by management; another lost their security deposit to disputed damage charges. Maintenance quality is inconsistent, and package theft recurs.
Most recent tenants report friendly office staff and quick maintenance fixes in a quiet setting, but a minority flagged ongoing problems with maintenance adequacy, pool upkeep, and broken gate mechanisms that went unresolved.
Staff like Celena and Kira earn consistent five-star praise for responsiveness and genuine care during the leasing process. Yet a sizable portion of residents report nightmarish maintenance: AC units that freeze or fail for months, water shutoffs and persistent leaks, and work orders that vanish or go unfixed despite repeated complaints. The complex appears split between recent positive reviews and older accounts of neglect. Townhomes and apartments range from one to three bedrooms; their website lists prices from $760 to $1,445 depending on size and patio. Nearby shopping and downtown access appeal to some. The core friction is maintenance and management responsiveness: good will at move-in collides hard with a property that tenants describe as chronically broken.
Office staff including Sara and Angel are consistently described as kind and helpful, and the pool stays clean. However, the management's maintenance response is severely delayed or absent: residents report AC outages lasting weeks without repair, ongoing pest infestations, and broken promises on carpet replacement tied to lease renewal. Tenants say the company refuses to provide corporate contact details and shows little accountability for health or safety issues, with some describing neglect of non-English-speaking residents. Parking is chaotic with no permit enforcement, mailboxes are broken into regularly, and promised amenities like a gym and dog park do not exist. A minority of long-term residents praise the property's affordability and occasional quick fixes, but the dominant pattern across 146 of 210 reviews is frustration with unresponsive management, deteriorating conditions, and a mismatch between management's promises and actions.
Last updated 2026-08-23