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Oxford At Medical Center

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 147 Google reviews · How we rank ›

3.7(147) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsFurnished & Corporate Housing
Oxford At Medical Center
Services
Luxury Apartments, Furnished & Corporate Housing
Reviews
147

What Residents Say

Oxford at Medical Center draws professional residents to its Northwest location near medical facilities and highway access, with some residents enjoying luxury finishes and quick maintenance for urgent issues. However, the experience fragments sharply: leasing staff professionalism ranges from warm and attentive to dismissive, repair timelines for non-urgent items stretch beyond two months, elevator breakdowns last weeks, and pet waste remains a persistent complaint despite the gated setup. Residents report conflicting experiences and unexpected fees, suggesting consistency issues across management and departments.

Recent shift: Positive leasing experiences (Rebekah Perez, responsive to prospects) appear more common in recent months, but systemic maintenance and pet management issues persist. One long-time resident notes staff quality has declined compared to earlier years.

Praised for
  • responsive maintenance staff
  • friendly leasing agents (when available)
  • clean facilities and grounds
  • luxury finishes and location
Watch-outs
  • unresponsive leasing office and slow approvals
  • elevator repairs take weeks
  • pet waste management and loose dogs
  • slow maintenance on non-emergency work orders
  • hidden and excessive fees
  • poor communication from management
responsive-managementpoor-communicationclean-facilitiesquick-maintenanceslow-maintenance-responsefriendly-staffunresponsive-officesafe-communityparking-issuesoverpricedhidden-fees
Best for: established professionals seeking a gated address near the medical center
Think twice if: you need responsive leasing staff, quick maintenance turnaround for non-urgent issues, or reliable elevator service

What This Community Gets Right

  • gated community appeals to medical professionals
  • luxury finishes and location near medical center and I-10/410
  • maintenance team responsive to urgent requests

Before You Tour

  • Alexis Fullen (front office staff): reported as both unhelpful/harsh and attentive/accommodating in different reviews
  • Rebekah Perez (leasing): consistently praised for responsiveness and friendliness
  • Lance (maintenance): noted as checking on new residents and providing tours
  • elevator repairs regularly exceed 3-4 weeks
  • storage unit requests subject to delays
  • work orders for items like bathroom exhaust can remain unfixed after 2+ months
  • one reviewer reported stair access door broken for 2 years

Maintenance, Management & More

Luxury Apartments
luxury finishes praised but service consistency varies; pet waste and facility maintenance gaps undermine the upscale positioning
Furnished & Corporate Housing
appeals to medical professionals and working families; location and gated security are strengths but management communication and fee transparency are weak

Compared to Nearby Communities

  • Rated 3.7 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 47% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 94
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
80
4
18
3
10
2
6
1
33

Common Renter Questions

How quickly can maintenance fix urgent issues?
Urgent requests from residents report same-day or quick response. Non-urgent work orders (bathroom exhaust, repairs) have taken 2+ months or longer without resolution.
Is the elevator reliable?
Multiple residents report elevators frequently break down and repairs take 3-4 weeks or more. One reviewer noted an out-of-service elevator as of July 2026.
What is the leasing office experience like?
Experience varies widely. Some residents praise staff like Rebekah Perez and Alexis Fullen for attentiveness; others report long waits, ignoring prospects, and slow lease approval (one resident waited 3+ weeks instead of promised 1 week).

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Last updated 2026-08-23