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Aristo At Medical Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 203 Google reviews · How we rank ›

2.9(203) 54 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Aristo At Medical Apartments
Service
Pet-Friendly Apartments
Reviews
203

What Residents Say

Most residents report persistent maintenance failures, water outages, and pest problems that the office ignores or delays for weeks. Staff responsiveness varies sharply by individual; one manager (Mariela) earned genuine praise for going above and beyond, but other office staff, including Jessica, are described as rude, dismissive, and dismissive of tenant concerns even during hardship. The complex struggles with basic upkeep: holes in floors and walls, mold, hot water outages lasting weeks, and drain backups.

Praised for
  • responsive management when present
  • quick issue resolution in isolated cases
  • staff professionalism (specific praise for one manager)
Watch-outs
  • unresponsive maintenance and slow repairs
  • water and utility failures
  • pest infestation and mold
  • poor security and safety concerns
  • unprofessional office staff
  • inadequate unit condition at move-in
slow-maintenance-responsepoor-communicationpest-problemsunresponsive-officenoisy-neighbors
Think twice if: Anyone who depends on fast maintenance response, reliable utilities, or consistent professional management. Avoid if you have a pet and cannot afford unexpected vet bills from pest exposure.

What This Community Gets Right

  • One standout manager (Mariela) described as responsive and supportive
  • Quick resolution when issues do get attention

Before You Tour

  • Mariela (office manager) praised for above-and-beyond support
  • Jessica (office staff) cited for hanging up on residents and ignoring maintenance requests
  • Maintenance delays documented: one month and a half for shower repair, weeks without hot water, electricity outages spanning days
  • Mold, roach infestation, water leaks from upper units, field mice, and rats entering through holes reported by multiple residents
  • One resident without electricity for three days during 90+ degree heat with no timeframe given for repair
  • Property manager called on blocked number to deny tenant complaints

Maintenance, Management & More

Pet-Friendly Apartments
Residents reported pest problems (field mice, rats, roaches, skunk issues) caused by facility neglect and poor pest control.

Compared to Nearby Communities

  • Rated 2.9 against a 3.71 average across the 175 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 65% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 29
Profile completeness 100
Verification 30

Scores by Category

5
79
4
9
3
15
2
11
1
89

Common Renter Questions

Are maintenance issues fixed quickly here?
No. Multiple residents report waits of weeks to months. One shower repair took one and a half months; water and hot water outages lasted weeks with no response.
What should I expect when I move in?
Several residents reported dirty units with previous tenant belongings, broken glass on patios, unclean bathrooms, and unlocked doors on move-in day.

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Last updated 2026-08-23