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Hilltop Oaks Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 224 Google reviews · How we rank ›

3.5(224) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Hilltop Oaks Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
224

What Residents Say

Monica and her team earn consistent praise for making the leasing process smooth and treating residents with genuine care, though experiences vary sharply. The complex offers affordability and a quiet neighborhood feel, but persistent pest problems, slow repairs, and inconsistent management response to safety concerns undercut the appeal for a significant share of residents.

Praised for
  • attentive, responsive management (especially Monica)
  • friendly staff and community
  • affordable pricing
  • quiet setting
  • convenient location
Watch-outs
  • persistent roach infestations
  • slow or ignored maintenance
  • weak enforcement of community rules and safety
  • aging infrastructure and conditions
responsive-managementfriendly-staffvalue-for-moneypest-problemsslow-maintenance-responsequiet-communitysafe-community
Best for: Budget-conscious renters who prioritize responsive management and a quiet setting.
Think twice if: Pest control is a serious issue for some residents; maintenance response times are inconsistent, and safety enforcement feels weak to some.

What This Community Gets Right

  • Attentive manager (Monica) and responsive leasing staff
  • Affordable rent and spacious floor plans
  • Pet-friendly and quiet neighborhood
  • Convenient location near schools and transit

Before You Tour

  • Manager Monica known for fast response times and personal attention to lease questions and approvals
  • Staff member Judy Lobo assists with studio move-ins and lease explanations
  • Leasing agent Veronica noted for organization in some reviews, pushiness in others
  • Reports of year-long unfixed leaks and slow response to hazards like mold
  • 10 p.m. curfew policy; towing fees cited at $300+

Maintenance, Management & More

Affordable & Section 8 Housing
Residents praise affordability and spacious layouts, but pest and maintenance issues undermine value.
Pet-Friendly Apartments
Pet-friendly claim supported by reviews; no specific feedback on pet services or restrictions.
Gated & Secured Communities
One review mentions gated community status; visitor parking enforcement with high towing fees noted as drawback.

Compared to Nearby Communities

  • Rated 3.5 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 70% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 2
Review volume 100
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Scores by Category

5
123
4
8
3
15
2
11
1
67

Common Renter Questions

Is Hilltop Oaks gated and does it have visitor parking rules?
Yes, it is gated. Guests who arrive after office hours face towing at owner expense, typically costing $300 or more.
What does the staff say about roach problems?
Office staff acknowledge the issue exists if kept clean, but residents report long waits (15+ days) for treatment and feeling dismissed when reporting.
How responsive is management to maintenance requests?
Monica and the team respond quickly to leasing questions, but maintenance repairs show inconsistent timelines-some fixed promptly, others (like leaks) left unresolved for over a year.

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Last updated 2026-07-23