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Ingram Square Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 32 Google reviews · How we rank ›

2.8(32) 48 low data composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Ingram Square Apartments
Services
Luxury Apartments, Senior Living Apartments, Affordable & Section 8 Housing
Reviews
32

What Residents Say

Ingram Square serves low-income families and provides clean units on quiet grounds, yet management neglect dominates reviews. Tenants report year-plus hot water outages, staff who ignore calls, and office behavior that feels discriminatory and dismissive.

Based on limited recent reviews, so treat this as low-confidence.

Recent shift: No clear shift; complaints span 3-6 years with no recent improvement trend; one recent positive outlier (5 star, 7 months ago) is minimal in detail.

Praised for
  • low-income housing available
  • clean apartments when maintained
  • safety and quiet grounds
Watch-outs
  • unresponsive management and staff
  • months-long hot water failures
  • rude and dismissive office behavior
  • poor complaint resolution
unresponsive-officeslow-maintenance-responsepoor-communicationclean-facilities
Best for: families needing low-income housing, if maintenance issues improve
Think twice if: contact management response record first; hot water and maintenance complaints span years, office staff rated unfriendly.

What This Community Gets Right

  • low-income housing available
  • clean, maintained units

Before You Tour

  • Staff member named Victoria reported as rude and dismissive
  • Staff member named Fellmah described as disrespectful
  • Hot water failures lasting over a year with no resolution
  • Parking enforcement tows residents for incorrect parking
  • Management reportedly unreachable by phone
  • Prior manager Paula left; service declined after that

Maintenance, Management & More

Affordable & Section 8 Housing
Clean units praised, but management unresponsive to maintenance and tenant complaints
Pet-Friendly Apartments
No review evidence
Senior Living Apartments
No review evidence
Luxury Apartments
Not applicable to low-income property

Compared to Nearby Communities

  • Rated 2.8 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 66
Review recency 78
Review sentiment 42
Profile completeness 100
Verification 30

Scores by Category

5
10
4
3
3
4
2
1
1
14

Common Renter Questions

Are there community amenities?
Their website lists community grills and laundry facilities on-site.
What if I have a maintenance emergency?
Multiple reviews report calling the office goes unanswered; one tenant waited over a year for hot water repair despite repeated complaints.

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Residents consistently praise quick, professional maintenance response and staff who treat them as individuals. Management named across years, clean apartments, and a sense of community care keep people here long-term, especially seniors.

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Avistar on the Hills
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Avistar on the Hills

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Avistar attracts residents with competitive pricing and attractive grounds, but reviews split sharply over management conduct. The complex offers clean common areas and responsive maintenance when requests are processed, yet numerous complaints describe unresolved pest infestations, broken air conditioning systems, and structural damage that management has left unfixed for months despite multiple calls. Resident accounts allege staff misconduct including hung-up calls, mail interference, and framed lease violations. One tenant reported being placed on a payment collection account two years after properly ending their lease with documented proof of deposit return. The office leadership has drawn specific criticism for dismissing complaints and avoiding accountability conversations with residents.

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Hilltop Oaks Apartments
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Hilltop Oaks Apartments

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Monica and her team earn consistent praise for making the leasing process smooth and treating residents with genuine care, though experiences vary sharply. The complex offers affordability and a quiet neighborhood feel, but persistent pest problems, slow repairs, and inconsistent management response to safety concerns undercut the appeal for a significant share of residents.

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Last updated 2026-07-23