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Ingram Ranch Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 102 Google reviews · How we rank ›

2.3(102) 49 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments
Ingram Ranch Apartments
Location
Inner West Side, San Antonio
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews
102
Ranking
#113 in Affordable & Section 8 Housing

Google Business Profile is the source for the business data shown here, last checked 2026-09-25.

What Residents Say

Ingram Ranch struggles with pervasive pest and mold problems that residents say management ignores for months. Billing practices raise serious concerns: residents report management falsely claiming unpaid bills despite proof of payment, leading to eviction threats and fair housing complaints.

When maintenance staff show up, work gets done quickly; the leasing manager Destiny earned consistent praise for going above and beyond. But staff turnover is frequent, and most residents describe the complex as a health hazard not worth the money.

Praised for
  • responsive maintenance (when staffed)
  • some staff kindness
  • spacious units
Watch-outs
  • roach and pest infestation
  • black mold and water damage
  • billing scams and false payment claims
  • ignored maintenance requests
  • high staff turnover
  • evictions on false pretenses
slow-maintenance-responsepest-problemsunresponsive-officepoor-communicationhidden-fees
Think twice if: Residents need reliable maintenance response and transparent billing. Pest and mold issues are chronic, and staff turnover has left few trusted contacts in the office.

What This Community Gets Right

  • Quick response when maintenance arrives
  • Leasing manager Destiny praised for exceptional care
  • Spacious units

Before You Tour

  • Leasing manager Destiny was noted for spending her lunch hour helping tenants; she has since transferred to another complex
  • Management operates on paper-only billing system with no digital records
  • Black mold reported in bathrooms and vents, worsening after initial code compliance visit
  • Roach infestations reported across multiple units; resident had to hire own pest control
  • Water shut-offs without notice; inconsistent hot water supply
  • Management has cycled through at least 5 managers in one year
  • Residents report false payment claims despite money orders and certified mail proof

Maintenance, Management & More

Affordable & Section 8 Housing
Residents describe billing scams, false eviction filings, and chronic health hazards that undermine its value as affordable housing.
Pet-Friendly Apartments
Pet-friendly but residents report roach and mouse infestations that suggest pest control is ineffective.

Compared to Nearby Communities

  • Rated 2.3 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 87
Review recency 100
Review sentiment 29
Profile completeness 75
Verification 0

Scores by Category

5
25
4
6
3
6
2
7
1
58

Common Renter Questions

Is maintenance responsive?
When staff arrive, they fix issues quickly. But residents report work orders ignored for months before escalation to code compliance.
What is the biggest complaint?
Roaches, black mold, and billing errors. Multiple residents describe false payment claims and threatening evictions despite proof of payment.
Are there any staff members to ask for?
Leasing manager Destiny was highly praised for going above and beyond, but she has transferred to another complex.

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Last updated 2026-09-25