Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
Staff warmth and affordable rates attract residents, but the complex battles persistent infrastructure and pest problems that leave many frustrated. Reviewers praise the grounds and initial leasing experience, yet chronic roach infestations, recurring water outages, and aggressive collections practices without proper notice undermine confidence in management's follow-through and resident care.
Residents consistently praise the maintenance team for quick repairs and the office staff for genuine friendliness and attention. The property itself is clean and quiet, with gated security and amenities like a pool and dog park. A few wish for clearer pool gate instructions and weekend access to shared spaces like the clubhouse.
Most residents praise the location near the Medical Center, responsive maintenance, and friendly staff, with several citing years of satisfaction. However, a significant minority report serious problems: pest infestations, broken gym AC, package theft, and aggressive move-out charges that feel designed to extract extra fees rather than reflect actual damage.
Staff like Adasa, Sylvia, and Sabrina earn consistent praise for warmth and professionalism. Recent management changes and maintenance staff (Tomas, Adrian Avila) have improved service speed and responsiveness. However, older complaints persist: slow work order turnarounds, pest and mold issues, a neglected pool, and inconsistent phone accessibility. The property itself appeals to those seeking quiet greenery near busy roads, with transparent pricing that undercuts competitors. The split sentiment reflects a complex picture. New residents or those engaging with staff directly report positive leasing experiences and recent improvements. Longer-term residents or those needing urgent maintenance voice frustration over years of slow responses, structural issues, and unsanitary conditions. Investment in maintenance personnel appears to have helped, but system-wide responsiveness remains uneven.
Last updated 2026-09-25