Greater San Antonio Apartment Complex Guide
Menu

Palmetto Pointe

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 242 Google reviews · How we rank ›

4.0(242) 68 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsFurnished & Corporate HousingPet-Friendly Apartments
Palmetto Pointe
Location
Northwest Side, San Antonio
Services
Luxury Apartments, Furnished & Corporate Housing, Pet-Friendly Apartments
Reviews
242
Ranking
#67 in Luxury Apartments
Best for
Medical professionals and healthcare workers seeking luxury apartments near San Antonio hospitals and clinics.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Most residents praise the location near the Medical Center, responsive maintenance, and friendly staff, with several citing years of satisfaction. However, a significant minority report serious problems: pest infestations, broken gym AC, package theft, and aggressive move-out charges that feel designed to extract extra fees rather than reflect actual damage.

Praised for
  • responsive maintenance staff
  • friendly leasing office
  • clean grounds and modern facilities
  • safe and quiet community
  • convenient location near Medical Center
Watch-outs
  • pest problems and bug infestations
  • unreasonable move-out charges
  • broken amenities (AC, delivery lockers)
  • package theft and security lapses
  • hidden fees on top of rent
responsive-managementclean-facilitiesfriendly-staffsafe-communityquick-maintenancepest-problemspackage-thefthidden-feesparking-issuesamenity-quality
Best for: Medical professionals and healthcare workers seeking luxury apartments near San Antonio hospitals and clinics.
Think twice if: Concerned about pest control, package security, or potential move-out fees; families with young children, given complaints about strict policies.

What This Community Gets Right

  • convenient Medical Center location
  • responsive maintenance team
  • professional leasing staff (Deniss, Katherine, Joselyn noted)
  • modern apartments with resort amenities

Before You Tour

  • Staff members Deniss, Katherine, Joselyn, and Joselyn specifically praised for leasing and customer service
  • Maintenance responds quickly to work requests
  • Gym AC frequently non-functional
  • Delivery lockers break often with no master key access
  • Move-out charges reported: $75 carpet shampoo, $205 broken blinds
  • Package theft documented as recurring issue

Maintenance, Management & More

Luxury Apartments
Modern apartments and well-maintained grounds praised; pest infestations and aggressive move-out charges complained about.
Pet-Friendly Apartments
Pet play areas offered; residents complain about dog waste on grass and lack of enforcement of pet cleanup.
Furnished & Corporate Housing
Business center available; convenient for Medical Center and USAA workers, but amenities like gym AC frequently broken.

Compared to Nearby Communities

  • Rated 4 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 73% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 32
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
172
4
9
3
5
2
11
1
45

Common Renter Questions

How close is Palmetto Pointe to hospitals and medical offices?
15-20 minutes to the Medical Center, South Texas Medical Center, UT Health San Antonio, University Hospital, Methodist Hospital, and USAA offices.
What happens if my delivery locker breaks and my package gets stuck?
Management does not have a master key to open delivery lockers; residents report being told "nothing we can do" and having to wait for repairs.
Are there extra fees beyond base rent?
Yes. Residents report additional fees on top of base rent. Move-out charges for carpet ($75) and broken blinds ($205) have been documented.

Similar apartment complexes nearby

Landing Furnished Apartments at Palmetto Pointe
27 low data

Landing Furnished Apartments at Palmetto Pointe

No rating yet✓ Google-verified

Review evidence is limited, so specific guest feedback is not available. The business lists furnished apartments, corporate housing, and pet-friendly units across short and long-term stays.

Student HousingFurnished & Corporate HousingPet-Friendly Apartments
City Crest Apartments
59

City Crest Apartments

3.1(207)✓ Google-verifiedPublishes prices

Staff like Adasa, Sylvia, and Sabrina earn consistent praise for warmth and professionalism. Recent management changes and maintenance staff (Tomas, Adrian Avila) have improved service speed and responsiveness. However, older complaints persist: slow work order turnarounds, pest and mold issues, a neglected pool, and inconsistent phone accessibility. The property itself appeals to those seeking quiet greenery near busy roads, with transparent pricing that undercuts competitors. The split sentiment reflects a complex picture. New residents or those engaging with staff directly report positive leasing experiences and recent improvements. Longer-term residents or those needing urgent maintenance voice frustration over years of slow responses, structural issues, and unsanitary conditions. Investment in maintenance personnel appears to have helped, but system-wide responsiveness remains uneven.

Pet-Friendly ApartmentsStudent HousingLuxury Apartments
Cortland at Fredericksburg
85

Cortland at Fredericksburg

4.5(555)✓ Google-verifiedPublishes prices

Reviewers consistently highlight leasing staff (particularly Angel Lopez) for genuine care and professional guidance through the rental process. The property itself earns praise for cleanliness, landscaping, quiet community feel, and prompt maintenance, with families noting the added safety value of garage storage and secure surroundings.

Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury Apartments

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-09-25