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La Mirage

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 158 Google reviews · How we rank ›

3.2(158) 59 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
La Mirage
Services
Luxury Apartments, Student Housing, Pet-Friendly Apartments
Reviews
158

What Residents Say

Many residents and prospects praise Melanie's leasing team for quick responses, attentive service, and straightforward move-ins. The grounds are mature and well kept, and maintenance arrives promptly on routine requests. However, water shutoffs occur monthly with little notice, rendering basic utilities unusable for hours or days, a serious strain for families with young children. Move-out billing has included miscalculated reletting fees and charges for normal wear like sun-damaged blinds, with management initially blaming staff when confronted.

One prospective tenant paid nearly 900 dollars in guarantor fees and application charges only to be denied hours before key pickup, creating significant financial and logistical hardship. Pet policy information given over the phone contradicted what was said at the office. A resident also noted the complex limits internet service to AT&T only. Staff generally feel responsive on day-to-day issues, but financial and policy consistency appears weak.

Praised for
  • Melanie and leasing team responsiveness
  • well-maintained grounds and aesthetics
  • efficient maintenance response
  • smooth move-in and application process
Watch-outs
  • chronic water shutoffs
  • move-out billing errors and overcharges
  • inconsistent pet policy information
  • delayed repairs and wear-and-tear disputes
responsive-managementwell-maintained-groundsclean-facilitieshidden-feespoor-communication
Best for: interstate movers and corporate transfers seeking attentive leasing support and professional move-in coordination
Think twice if: water service reliability is essential, especially for families; review move-out policies and wear-and-tear definitions carefully before signing

What This Community Gets Right

  • Melanie's personal leasing expertise and team responsiveness
  • mature landscaping and well-maintained grounds
  • same-day or quick maintenance response on work requests

Before You Tour

  • Melanie praised by name in 13 reviews for attentiveness and responsiveness
  • Randall named as standout maintenance technician
  • move-out reletting fee miscalculated beyond lease maximum; management initially blamed employee error
  • gym facility available but pool area subject to vandalism
  • internet limited to AT&T lines only
  • smoking restrictions enforced through email communication

Maintenance, Management & More

Furnished & Corporate Housing
Move-in process praised for smoothness and team attentiveness; Melanie highlighted for helping interstate relocations.
Pet-Friendly Apartments
Pet policy information contradicted between phone and office; birds initially allowed over phone, then denied at tour.
Gated & Secured Communities
Grounds well maintained and secure; vandalism to pool area reported but cleaned regularly by maintenance.

Compared to Nearby Communities

  • Rated 3.2 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 52% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
70
4
17
3
6
2
10
1
55

Common Renter Questions

How often do water shutoffs happen?
Reviewers report water shutoffs at least once monthly, typically lasting several hours but sometimes up to two days.
What internet providers are available?
The complex offers AT&T lines only, limiting choices for other Internet Service Providers.
How quickly does maintenance respond to requests?
Same-day resolution reported by one recent resident; another noted maintenance was generally on top of issues.
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Last updated 2026-07-23