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Saddle Ridge Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 180 Google reviews · How we rank ›

3.4(180) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsStudent HousingSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Saddle Ridge Apartments
Services
Luxury Apartments, Student Housing, Senior Living Apartments
Reviews
180

What Residents Say

Staff like April and Danya earn consistent praise for responsiveness and professionalism; many residents report clean, quiet living and quick maintenance turnarounds. Yet a substantial portion cite roaches, slow repairs on serious issues like leaks, and broken security gates. The complex promises gated safety but struggles to deliver; pest control appears inconsistent across buildings.

Location near the Medical Center and Loop 1604 attracts families and working professionals. Amenities include a pool, Wi-Fi lounge, and coffee bar. However, reports of odor, smoking through vents, and aggressive towing suggest underlying management challenges beneath the friendliness of select staff members.

Praised for
  • responsive, professional management
  • clean, well-maintained apartments (when reported)
  • helpful, personable staff (April, Danya)
  • convenient location near medical center and shopping
  • amenities and updated facilities
Watch-outs
  • severe roach and pest infestation
  • slow maintenance response times
  • broken gates despite gated community claim
  • parking and towing enforcement
  • smoking and odor issues through vents
  • inconsistent staff professionalism at front desk
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responsefriendly-staffsafe-communityparking-issuespackage-theft
Best for: Families seeking convenient location near schools and medical services with responsive office staff.
Think twice if: Pest control and gated security are ongoing concerns; severe roach infestations reported in multiple buildings and broken gates frequent.

What This Community Gets Right

  • Staff professionalism and responsiveness (named staff April and Danya consistently praised)
  • Location near Medical Center, shopping, schools
  • In-unit laundry and private patios standard
  • Pool, Wi-Fi lounge, coffee bar amenities

Before You Tour

  • April, Assistant Property Manager, repeatedly praised by residents for responsiveness and follow-through on work orders
  • Danya, Property Manager, cited for clear communication and professionalism
  • In-unit washers and dryers standard
  • Pet-friendly policy in place
  • Maintenance team praised in some reviews for prompt repairs; others report 2+ week delays on same issues
  • Building 6 specifically mentioned for roach infestation
  • Gates frequently broken despite gated community designation

Maintenance, Management & More

Pet-Friendly Apartments
Pet-friendly designation listed; one reviewer notes dog waste odor throughout grounds.
Gated & Secured Communities
Marketed as gated; multiple reviewers report broken gates and security failures.

Compared to Nearby Communities

  • Rated 3.4 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 98
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Scores by Category

5
99
4
9
3
5
2
4
1
63

Common Renter Questions

Are apartments equipped with laundry?
Yes, all units include in-unit washers and dryers, with additional washer/dryer connections available.
Are pets allowed?
Yes, Saddle Ridge is pet-friendly.
What amenities are available?
The property includes a swimming pool, Wi-Fi lounge, and coffee bar. Units feature private patios or balconies and walk-in closets.

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Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Luxury Apartments
Knoll Crest Apartment
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Knoll Crest Apartment

3.3(366)✓ Google-verified

Knoll Crest is deeply split. New management (Anterra Group) has earned strong praise for fast maintenance and friendly staff, with some tenants renewing leases and praising same-day AC repairs and renovations. However, older complaints of roaches, mold, chronic AC breakdowns, and unresponsive office staff remain vivid and serious; tenants report calling 19 times without reaching anyone, weeks without cooling in Texas heat, and flooded units. The timing and extent of these issues (some from recent months, some older) suggests inconsistency or incomplete fixes rather than systemic resolution. Weekend gatherings, two pools, and a gym appeal to residents, but safety concerns (robberies, stabbings) and maintenance reliability remain contested. Renewal intent exists among those served by new staff, but warnings against signing a long-term lease are blunt and frequent.

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Oaks of Northgate Apartment Homes
58

Oaks of Northgate Apartment Homes

3.4(152)✓ Google-verified

Long-term residents and recent arrivals report sharp differences in experience. Staff like Emily and Bruno earn consistent praise for speed and care, and some find the community clean, quiet, and affordable. But multiple reviews spanning years describe persistent plumbing failures, flooding, pest problems (cockroaches, bugs, crickets), overfull dog waste bins, and serious security lapses including stolen vehicles and break-ins. Management responsiveness seems to depend heavily on which staff member handles your issue; some report ignored repair requests and poor communication after lease notice. Best suited to those whose apartment doesn't need repairs and who can overlook deferred ground maintenance.

Luxury ApartmentsStudent HousingSenior Living Apartments

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Last updated 2026-07-23