San Antonio Apartment Reviews Directory
Menu
Check Availability Call

Cascadia Luxury Apartment Homes

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 356 Google reviews · How we rank ›

3.7(356) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsStudent HousingAffordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured CommunitiesFurnished & Corporate Housing
Cascadia Luxury Apartment Homes
Services
Luxury Apartments, Student Housing, Affordable & Section 8 Housing
Reviews
356

What Residents Say

Staff build real relationships with tenants-move-in coordinators like Trinity and Victoria earn repeated praise for patience and attentiveness. The property itself appeals initially: modern finishes, a pool, a fitness center, and rates reviewers call reasonable. The experience fractures once you move in.

Maintenance backlogs stretch from months to a year for basic requests like sink repairs. Security is the critical concern: gates don't close properly, cars are broken into regularly, and management shows little concern or follow-up. Parking is insufficient, hallways report roaches and water damage, and when tenants escalate complaints, phone lines go silent and emails stay unanswered.

Praised for
  • friendly, welcoming staff
  • smooth move-in process
  • fitness center and pool amenities
  • affordable pricing
  • named staff responsiveness
Watch-outs
  • chronic slow maintenance response
  • security gaps (broken gates, vehicle theft)
  • parking shortage and towing
  • pest infestations (roaches)
  • unresponsive management on serious issues
friendly-staffslow-maintenance-responseparking-issuespest-problemsunresponsive-officeamenity-quality
Best for: short-term residents willing to accept maintenance delays and security concerns for lower prices.
Think twice if: you rely on responsive maintenance, value vehicle security, need adequate parking, or plan to stay beyond one or two lease terms.

What This Community Gets Right

  • staff known by name for responsiveness at lease-up
  • pool and fitness center
  • competitive rates for the area

Before You Tour

  • Staff members named across reviews: Trinity (assistant manager), Victoria, Elvia, Brittney, Jay (maintenance); described as patient and thorough at lease-up
  • Maintenance backlog documented from 6 months to 10 months for sink repairs and drain issues
  • Vehicle theft repeated: tires, equipment, break-ins attributed to non-functioning gates
  • Security concern: attempted armed robbery in hallway (Oct 2024 review)
  • Pest issues: roaches and ants documented; power washing promised but not completed
  • Parking shortage: reviewers report parking 3 buildings away or at nearby gas station
  • Deposit refund delays: tenant waited 6+ months with ignored follow-ups
  • Management turnover issues noted: Angel and Miguel referenced as dismissive on security complaints

Maintenance, Management & More

Luxury Apartments
Initial pride in aesthetics fades as maintenance, safety, and building upkeep fail to match luxury positioning
Pet-Friendly Apartments
Pet fees and rent charged; complaints note dog waste throughout grounds and inadequate waste bins
Furnished & Corporate Housing
Move-in support praised for professionalism, though long-term service gaps emerge
Gated & Secured Communities
Gates malfunction consistently; residents report unauthorized entry and vehicle theft; security not maintained

Compared to Nearby Communities

  • Rated 3.7 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 90% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
198
4
29
3
25
2
15
1
89

Common Renter Questions

Do they accept pets?
Yes. Their website lists pet fees of $300 per pet and $35 monthly pet rent per pet. Reviewers report dog waste on grounds and note insufficient waste bins.
What is the application fee?
Their website states $60 per adult.
Is parking included?
Parking is included with your lease, but multiple reviews describe chronic shortages and report parking lots at capacity after 5pm, forcing residents to park blocks away.
Request a quote

Similar apartment complexes nearby

The Falls at Westover Hills
59

The Falls at Westover Hills

3.2(390)✓ Google-verifiedPublishes prices

Two distinct experiences emerge: recent residents and long-term tenants who praise Luna and Fernando for easy moves and responsive care, alongside tenants facing months-long HVAC breakdowns, withheld deposits, and dismissive leasing staff. Maintenance crews perform well once engaged, but office professionalism has deteriorated under new management, leaving billing disputes unresolved. The Falls attracts people seeking affordable, spacious units and values the pool and community feel. However, tenants warn that persistence may be needed to get AC repairs approved or deposits returned, and current staff do not match the service standards previous teams set.

Student HousingAffordable & Section 8 HousingGated & Secured Communities
View profile
Estraya Westover Hills Apartments
78

Estraya Westover Hills Apartments

4.4(236)✓ Google-verified

Most residents praise the leasing team, particularly Ashley, for warmth and efficiency in getting approved and moved in. One significant problem case highlights poor communication during move-in, broken promises on rental credits, and failure to return a security deposit within Texas legal limits. The business excels at front-office hospitality but falters when problems arise. Maintenance, at least in one case, responded quickly after hours. Strong staffing paired with real accountability gaps: interested renters should get move-in terms in writing.

Luxury ApartmentsGated & Secured Communities
View profile
Hill Country Villas
58

Hill Country Villas

3.5(262)✓ Google-verified

Maintenance excellence clashes with management dysfunction. Residents consistently praise Mike Garcia, Jesse H., and other maintenance staff for same-day repairs and genuine care, plus spacious units with appealing views and a good location. However, property manager Katrina has created serious problems: water damage from roof and upper-unit leaks persists after months, a German cockroach infestation went unresolved, landscaping is neglected, and tenants report ignored calls, unanswered emails, and refusal to escalate issues to corporate. Prior manager Jen earned high marks; the shift in management has visibly degraded resident trust. One tenant required Fire Department and city code compliance intervention for toxic fumes from improper mold treatment combined with contaminated water. Another waited five months for toilet repair parts. Management reportedly retaliated against a tenant with an eviction notice over a two-week rent delay during a family emergency and refused to provide contact information for upper management or corporate. The maintenance team operates with one full-time staff member and insufficient tools, yet consistently delivers. Renters' insurance claims are reportedly refused cooperation.

Gated & Secured CommunitiesFurnished & Corporate Housing
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-23