Pet-Friendly Apartments in San Antonio, TX

Page 3 of 3: businesses ranked 201-263 of 263. Start from the top.

Broadstone Colonnade

#201

58

Broadstone Colonnade

3.5(193)✓ Google-verified

New management has brought marked improvements and strong staff like Susan earn consistent praise, yet the complex remains plagued by chronic infrastructure failures and poor record-keeping. Residents report months-long AC outages paired with roach and ant infestations serious enough to force them to discard belongings; others describe billing errors, stolen security deposits, and collection agency threats despite paid invoices. Leasing documents routinely contain mistakes, carport policies trap residents, and gates frequently fail. While recent tenants and the current team show genuine care, the underlying building systems and administrative systems need overhaul.

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Cornerstone at Overlook

#202

53

Cornerstone at Overlook

3.0(400)✓ Google-verified

Half the recent reviews rate this complex as one or two stars, citing unresponsive management and a frustrating shift toward mandatory online rent payment with hidden $30 fees not spelled out in leases. Maintenance response times vary sharply: some residents praise Adam and Raul for quick, patient repairs, while others report broken air conditioning left unfixed for weeks, pet odor on balconies, and broken poop bag stations. Office staff rarely answer calls, and newer policies around payment and parking enforcement have eroded trust among long-term renters. A handful of residents note clean pools and proximity to IH-10, and one detailed account credits Lahana with handling disability accommodations professionally. Yet a pattern emerges across reviews: older staff members who built goodwill have left, newer management lacks communication skills, and the complex appears to prioritize payment collection over resident concerns. Serious complaints include roach infestation, a disabled tenant forced to live without a toilet for months, and a broken staircase that caused injury and was not repaired promptly.

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Residences at Medical Apartments

#203

57

Residences at Medical Apartments

3.7(317)✓ Google-verified

The property feels fractured. Longtime residents and some recent arrivals praise specific maintenance workers and office staff by name, while others describe severe infestations, months-long repair backlogs, and management that ignores documented problems. Pest control failures and poor construction-era communication stand out as recurring breaking points; several residents cite security deposit disputes and unexplained utility charges as final grievances.

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The Retreat at Medical Center

#204

62

The Retreat at Medical Center

3.7(295)✓ Google-verifiedPublishes prices

The leasing team-particularly Jose, Margaret, and Anya-earns consistent praise for warmth and responsiveness during the sign-up process. Rents are low and apartments spacious, with strong transit and medical center access. However, a documented pattern of roach infestations, slow pest control response, and deferred maintenance complaints dominates recent reviews, with several tenants citing one-year-plus unresolved issues and forced lease breaks due to habitability concerns. Unit interiors show age, with some arriving dirty or with broken appliances. Staff turnover and inconsistent work-order follow-up are recurring frustrations. Long-term residents (15+ years) report stable, peaceful living and responsive management, suggesting variability in day-to-day operations or that conditions have deteriorated recently.

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Eagle Ridge Apartments

#205

62

Eagle Ridge Apartments

3.7(132)✓ Google-verified

Most residents praise attentive staff and fast maintenance turnarounds, particularly leasing agent Jacky and technician Marcos. Section 8 acceptance and proximity to Ingram Mall draw first-time renters and people without cars. However, significant complaints surface about broken amenities (pool down for months, laundry under renovation), units handed over dirty with pest signs, and residents reporting safety lapses: break-ins, transient camping, and inconsistent eviction practices. Leadership changes appear to have sharpened tenant concerns about security and fair process.

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The Escapade Apartments

#206

53

The Escapade Apartments

2.5(244)✓ Google-verifiedPublishes prices

Strong staff effort at leasing doesn't translate to livable conditions. Despite recent management ownership (DGE Investments) showing visible renovation work and responsive maintenance on AC and some repairs, the complex is plagued by constant water shutoffs (often daily), pervasive roaches that appear inside units despite pest control services, and operational failures like a non-functional gated gate. Residents report paying for pest control without a signed agreement and facing threats of fees for entry denials. The property's age is offset by deteriorating infrastructure, inconsistent upkeep, and mixed staff courtesy that ranges from Victoria's praised attentiveness to rude dismissals at the office. Infrastructure and pest problems dominate complaints across nine months of reviews. While some tenants find value in cheaper rents and willing maintenance for AC issues, others describe homelessness on grounds, break-ins, overflowing trash, and a laundry room that lacks cleanliness. One reviewer documented a pool failure that took weeks to repair and a fire response with a wrong unit number that wasn't corrected for 45 minutes. The balance of evidence suggests management improvement efforts are real but overwhelmed by the property's fundamental maintenance and pest control failures.

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Palladium Crestway

#207

60

Palladium Crestway

4.1(41)✓ Google-verifiedPublishes prices

Most residents praise the clean, gated complex and specific staff members like Katie Smiley and Dayarlin for helpfulness, plus amenities like the pool and fitness center. However, many report serious issues: AC repairs taking a week or longer without adequate cooling, a water heater left broken for four months, lost rent payments and deposits, privacy violations, thin walls with constant noise and dog barking, package and personal item theft, and poor office communication that leaves requests unresolved for months.

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Diamond Ridge

#208

60

Diamond Ridge

3.6(360)✓ Google-verified

Staff like Claudette, Evon, and Claudia are consistently praised for leasing help and friendliness. The location near Walmart, Sam's Club, and HEB appeals to some. However, the complex struggles with habitability issues that overshadow the positives. Tenants report extended waits for critical repairs (hot water, A/C), mold in vents and walls, security lapses including multiple break-ins, and maintenance orders marked complete when work was never done. Management communication is often evasive, with calls going unanswered and problems compounding over months or years. One tenant's child required hospitalization; another waited over a year for hot water. The property presents as cosmetically refreshed but structurally troubled. Appliances are described as originals from the 1980s, carpet remains soaked after failed repairs, and homeless individuals access the grounds. The complex has cycled through management four times in three years. Price does not reflect the condition or responsiveness residents experience. Positive reviews cluster around leasing interactions; negative reviews detail long-term tenancy problems that management addresses slowly, if at all.

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Trailside Apartments

#209

55

Trailside Apartments

3.4(197)✓ Google-verifiedPublishes prices

Move-in and leasing transparency are chronic problems here. Residents report being told one apartment layout and floor plan size, then assigned smaller units with missing amenities. Management disputes damage claims in writing after verbal promises to help. Units arrive with peeling bathtub, black mold triggering health problems, holes in walls, broken windows, rusted appliances, and dead insects still inside cabinets. Maintenance crew responds quickly when called, but management overrides them and refuses repairs, leaving residents with months-long AC failures, ongoing mold, and water leaks during rain. Staff treat renters with dismissiveness and condescension. Lost deposits never get refunded despite repeated callbacks. Some new front-desk staff show promise, but the property manager and office decision-makers actively ignore resident requests and operate inconsistently with the lease.

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Hilltop Oaks Apartments

#210

60

Hilltop Oaks Apartments

3.5(229)✓ Google-verified

Monica and Judy earn consistent praise for making move-ins feel welcoming and handling questions quickly, while residents appreciate the quiet location and affordability. However, major maintenance gaps stand out: roach complaints recur across multiple reviews with no resolution, a living room leak went unfixed for over a year despite mold concerns, and management's enforcement of a strict 10 pm curfew led to unexpected vehicle towing. Safety issues including neighbor harassment and a knife incident went unaddressed. The aging complex appears well-kept by leasing staff but neglected in critical upkeep and tenant protection.

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Arcos Apartments

#211

50

Arcos Apartments

3.2(177)✓ Google-verified

Arcos Apartments attracts renters with low rates and dog-friendly policies, but the experience deteriorates quickly. Persistent complaints center on unresponsive maintenance (month-long AC outages, bathroom repairs delayed over a year, pool green and closed for months), management falsely claiming rent arrears despite documented payments, office staff hostile and unreliable hours, roaches and mold throughout units, and leasing offices that advertise one price then charge significantly more. Legal disputes and forced hotel stays are recurring themes.

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Sunstone Apartments

#212

60

Sunstone Apartments

3.9(56)✓ Google-verified

Sunstone divides sharply along tenure and staff interaction. Early arrivals praise the new units, pool, and gym, plus staff members Ike, Victoria, and Adriana for patient, bilingual help. Longer-term residents report a sharp decline: recurring appliance failures (stove, hot water) that management leaves unfixed despite repeated reports, broken security gates left open, overcrowded parking with no towing, trash compactor constantly overflowing, and smoking and drug use in hallways despite a non-smoking policy. Maintenance technician Sam earns consistent praise for actual repairs, but structural issues with tenant selection and management accountability remain unaddressed. The core complaint is that management collects rent on time but ignores deteriorating conditions. One resident lost hot water for a full week; another's broken stove cycled through temporary fixes. Some flag this as a bait-and-switch: clean at move-in, chaos within months as problem residents are admitted without enforcement. Safety concerns (speeding in lots, broken fire extinguishers, window breakage) coexist with appeals for cameras and gate repairs that have not materialized.

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Aristo At Medical Apartments

#213

53

Aristo At Medical Apartments

2.9(204)✓ Google-verified

One standout staff member aside, Aristo at Medical has serious structural and service problems. Tenants report weeks without hot water, active pest infestations, mold, and repeated maintenance requests ignored or delayed months. The office often fails to answer calls, and staff have been described as dismissive and unprofessional. Security concerns, including unmonitored entry and visible drug use, are ongoing. Without major operational changes, this complex remains unsafe and unlivable.

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Panorama Apartments

#214

60

Panorama Apartments

3.8(65)✓ Google-verified

New management staff Jessica and Jose earn consistent praise for attentive leasing support and clear communication during move-ins, with many residents highlighting the quiet community feel. However, recent complaints describe major facility failures-particularly a 12-day hot water outage with no updates from the office-alongside reports of neglected grounds, dirty pools, and overfull dumpsters. Residents note a marked decline since management changed, and some describe intimidating interactions with office staff or landlord. The property attracts families and has active amenities, but satisfaction appears heavily tied to management responsiveness. Newer residents moving in under the current team report positive experiences, while longer-term residents cite deteriorating conditions and poor communication about critical repairs. Given the mixed timeframes and conflicting accounts of management behavior, the direction of change remains unclear.

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The Clara

#215

59

The Clara

3.2(342)✓ Google-verifiedPublishes prices

David and the leasing team earn consistent praise for attentive service and knowledge; several residents note quick fixes to AC problems and a welcoming move-in process. However, reports of repeated power failures, prolonged outages lasting days, roach infestations, and management indifference to safety issues paint a stark contrast. Guest parking fees and charges through third parties add to resident frustration. Core tension: first-class leasing experience undermined by operational failures in maintenance and utility reliability. Recent five-star tours do not address the longer-term habitability complaints from residents who have lived there months or years.

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Vara Westover Hills

#216

59

Vara Westover Hills

3.4(340)✓ Google-verified

Five-star reviews often spotlight Crystal Garza's patience and professionalism during leasing, plus the gated layout and cleanliness of common areas. Maintenance speed varies sharply: some residents report AC fixed within days, others waited weeks with no response and sought hotels. One-star reviewers cite roach infestations, unresponsive phone lines, and management failures around billing after staff changes. The complex presents two distinct experiences depending on timing and luck with maintenance. Management transitions and staffing gaps emerge as a fault line. Residents praise newer leadership under Crystal's team, but earlier complaints reveal payment errors and unanswered work orders that linger for months. The phone accessibility issue appears chronic enough that at least one reviewer called it the "only way to get a reply." For some, Vara Westover delivers on gated-community appeal and affordability; for others, maintenance backlogs and pests undercut that promise.

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Villas at Bandera

#217

54

Villas at Bandera

3.4(283)✓ Google-verified

Villas at Bandera splits sharply: Eric Coleman and Anthony are praised for genuine, patient leasing help, and grounds stay clean and safe. But maintenance fails consistently. Work orders get closed without fixes, mold goes unaddressed for months, roaches infest units, and AC breaks during Texas summer with no response. Staff at the front desk can feel dismissive. Rent includes extra fees that pile up, and trash pickup is unreliable.

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Torino Villas Apartments

#218

60

Torino Villas Apartments

2.1(253)✓ Google-verifiedPublishes prices

Many residents praise Jennifer, Yesenia, and other staff for professional, patient leasing help and say maintenance responds quickly. Others report rude office behavior and serious roach infestations; one recent reviewer called the problem complex-wide and stated maintenance confirmed it. The complex offers gyms, dog park, and affordable rents starting at $599, but the stark divide between five-star and one-star reviews, plus heavy pest complaints, suggests conditions vary by unit or have not improved consistently since management changes noted in recent reviews.

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Echelon at Monterrey Village

#219

55

Echelon at Monterrey Village

3.4(209)✓ Google-verified

Echelon promises amenities it cannot deliver: the gym sits largely non-functional, the pool has been shut for a year, and volleyball nets go unrepaired. Office staff rotate repeatedly, ignore phone calls for weeks, and respond only to rent violations, not resident problems. A few tenants praise individual staff members and the units themselves, but most report unequal lease enforcement, water outages with insulting compensation, and a business model that profits from parking fees while ignoring core maintenance.

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Hearthstone Apartments

#220

54

Hearthstone Apartments

3.6(208)✓ Google-verifiedPublishes prices

Tenants report years of serious maintenance failures, with water leaks taking months to fix and roach infestations that management paints over rather than solving. Multiple water damage incidents left mold untreated, repairs go unfinished, and staff turnover is constant-seven managers in four years left residents confused and without accountability. Management frequently loses documentation, charges residents without notice, and sends debts to collections after misplacing move-out paperwork. The complex struggles with noise from inconsiderate neighbors and sits in a high-crime area with car theft and gunfire. A handful of residents praise individual staff members, but systemic issues-broken locks, ignored work orders, and refusal to negotiate with military families facing transfers-overshadow occasional positive interactions.

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Hunter's Glen Apartments

#221

54

Hunter's Glen Apartments

2.0(211)✓ Google-verified

A sharp divide marks this property: a small group of tenants praise staff warmth and fast repairs, but 73% of reviews report serious neglect. Residents struggle with burst pipes, weeks-long wait times for AC fixes in summer heat, roaches and mold masked by paint, and parking lots clogged by non-residents. Management changed lease promises at the last minute and refuses to disclose corporate contact. The property feels stretched thin, with experienced maintenance unable to keep pace. Affordability draws residents, but the cost shows in deferred upkeep and poor tenant screening. One five-star reviewer lauded staff responsiveness and the pool, yet dozens describe management as evasive and prioritizing rent collection over basic repairs. Recent reviews trending more negative.

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Sedona Ranch Apartments

#222

59

Sedona Ranch Apartments

3.2(160)✓ Google-verified

Most residents praise fast maintenance and a genuinely peaceful atmosphere where neighbors build real relationships. Staff know tenants by name and handle air conditioning failures by sunrise. The neighborhood stays clean, safe, and strikingly quiet for Uptown. But the gated system breaks often enough to frustrate people, renewal fees sting long-term residents, and pest control around the grounds has left pets hurt. One tenant waited 40 days to move in while paying double rent because management claimed a unit was clean when it was not. For committed renters staying years, the lack of lease-term discounts or compensation for loyalty stings.

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Mission at Medical Apartments

#223

59

Mission at Medical Apartments

3.4(229)✓ Google-verifiedPublishes prices

Recent staff changes have brought real improvement. Destiny, April, and Jessica earn consistent praise for fast responses, clear communication, and making move-ins painless. New maintenance crew tackles work orders more quickly now, and grounds are cleaner. However, some tenants report serious ongoing issues: laundry machines down, pools choked with algae, roaches and ants, and inconsistent hot water. The property appears to be mid-transition. If you value strong personal service and see potential in an improving complex, it's worth a tour. If you need guaranteed working utilities and pest-free living now, keep looking.

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Brynwood Apartments

#224

58

Brynwood Apartments

3.2(253)✓ Google-verifiedPublishes prices

Five-star reviews praise spacious units, attentive leasing staff like Celena, and prompt issue resolution. However, one- and two-star reviews paint a starkly different picture: residents report weeks-long AC outages during Texas heat, roach infestations, trash and debris in common areas, and maintenance work marked complete without being done. Parking enforcement has towed vehicles from paid assigned spaces without warning, and residents have faced unexpected move-out charges of thousands of dollars sent to collections. Management communication fails consistently; residents say concerns brought to the leasing office are dismissed or redirected to work orders that go nowhere. Security is a recurring concern, with broken gates allowing unauthorized entry and vehicle thefts reported regularly. A 2019-2022 resident described a $6,344 post-move billing dispute that appeared in local news coverage. Staff professionalism varies widely by department: leasing and front-desk personnel receive consistent praise, but maintenance and higher-level management are described as unresponsive and defensive.

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Cypress Cove

#225

53

Cypress Cove

3.2(39)✓ Google-verified

Long-term residents praise the friendly office staff and newer maintenance team's responsiveness, but safety concerns dominate complaints: vehicle break-ins, package theft, and homeless activity on the property recur across years. Unit quality varies widely, from residents enjoying quiet living to others reporting roaches, water damage, and mold. Management consistency remains a worry.

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Doral Club Apartments

#226

58

Doral Club Apartments

3.2(190)✓ Google-verified

Doral Club draws strong loyalty from residents who praise staff responsiveness and fast maintenance, yet a significant portion of reviews report dirty or pest-infested units shown during tours and serious appliance failures. The gap between five-star and one-star ratings reflects a complex picture: some residents feel genuinely cared for, while others encounter basic habitability problems and billing frustrations.

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Harper At The Park Apartments

#227

59

Harper At The Park Apartments

4.4(12)

Most reviewers praise Daniel, Tyler, and office manager Nicole for responsive, respectful service and highlight good-condition apartments with nearby shopping. Two low ratings cite unresolved hot water and AC failures, plus a vehicle towing situation that frustrated one resident unable to register a borrowed car.

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Stoneybrook Apartments & Townhomes

#228

58

Stoneybrook Apartments & Townhomes

3.2(386)✓ Google-verified

Stoneybrook draws residents for its amenities and maintenance crew's speed, but suffers from severe management and security breakdown. Long-term residents report repeated A/C fixes that don't stick, vehicles stolen twice with gates left open 24/7, and staff unresponsive or dismissive to complaints. Move-out billing arrives aggressive and unexplained, with residents like a single mother charged $800 on a $200 deposit. The office staff names are praised (Shailyn, Trevor, Jacquline, Samantha, Stephanie, Matthew) when leasing goes smoothly, but those same names vanish when tenants need follow-up. New movers celebrate pools and gym; long-timers lose trust in security and get caught in disputes.

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The WerX Apartment

#229

59

The WerX Apartment

3.1(258)✓ Google-verified

New staff and management have earned genuine praise for responsiveness and improvements, but deep structural problems persist. Long-time residents report ongoing pest infestations, unreliable utilities, and AC units that take months to repair; the turnover in office staff creates confusion about lease approvals and maintenance requests.

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Bungalow 09

#230

59

Bungalow 09

3.4(212)✓ Google-verified

Recent management changes have driven visible improvements: grounds maintenance is regular, the pool gets weekly attention, and community events draw residents. Yet the gains sit on a fractured foundation. Maintenance requests languish for months, units arrive visibly dirty, roaches recur even after bombing, and water shutoffs happen weekly. Some staff members-Maria and Leo among them-earn genuine praise for care and follow-through, but others cut corners or go missing. Deposit disputes have forced residents to small claims court, and reports of illegal lockouts and hidden rental charges persist despite the positive shifts. New arrivals should know: management is trying, but the building's bones are old and the service inconsistency remains stark. Long-term residents who have seen the turnaround speak positively; recent arrivals hit by undisclosed damage and plumbing failures less so.

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NOAH Apartments

#231

54

NOAH Apartments

3.4(186)✓ Google-verified

New management under Trinity Residential has triggered widespread frustration. Residents report maintenance requests languishing for weeks or months-broken AC in summer heat, roaches spreading after coverage stopped, water damage, and mold painted over rather than fixed. Communication from the office is nearly nonexistent; callers reach voicemail, emails go unanswered, and rent has jumped 50% since takeover without upgrades or staffing increases to match the backlog. A few recent arrivals praise Franklin at leasing and note the location is quiet and safe, but long-term residents and those facing urgent repairs describe a complex falling apart under resource-starved management. The core issue appears to be Trinity's acquisition in April creating a squeeze between high rent collection and inadequate maintenance staffing and responsiveness. Residents say they are ignored, shamed for requesting updates, or offered only blanket emails about patience. When maintenance does arrive, workers themselves seem confused and unsupported.

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The Oaks Apts at Medical Center

#232

57

The Oaks Apts at Medical Center

3.5(131)✓ Google-verified

A polarized property: families and military tenants consistently praise safety, lighting, and upkeep, while recent residents report a different experience entirely. From mid-2025 onward, complaints intensify around pervasive roach and raccoon infestations, months-long water failures, mold accumulation, and management's slow responses to work orders. The complex also missed a virtual tour entirely and made move-in units unlivable. Under new management as of summer 2025, yet pest and infrastructure problems persist despite staff efforts. Air quality concerns were severe enough that one resident reported marked health improvement after moving out. Safe neighborhoods and spacious layouts remain real selling points, though only for those who can navigate significant maintenance and pest risks. Healthcare workers and families should weigh proximity to the medical center against documented infrastructure neglect.

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Copper Mill Apartments

#233

58

Copper Mill Apartments

3.4(380)✓ Google-verifiedPublishes prices

Front office staff including Jeanette and Mariah earn consistent praise for patient, helpful move-in support, while the pool and grilling areas remain well-maintained. Beneath this lies a pattern of serious tenant concerns: AC units left unrepaired for months, maintenance work orders closed without fixes, surprise fees layered onto advertised rent, documented mold and water damage, catalytic converter theft without parking cameras, and complaints of retaliatory eviction filings by management when residents assert their rights. A 2019 resident traces escalating issues under multiple ownerships, alleging management uses predatory fee structures and bad-faith tactics despite the property receiving public housing tax exemptions. The most severe complaint involves a daughter who developed mold-related health complications while pregnant, corroborated by hospital records. This data reflects acute operational and maintenance failures that leave affordability claims in question given the reported financial distress and pending foreclosure proceedings.

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Summit at Salado Creek

#234

53

Summit at Salado Creek

2.9(366)✓ Google-verifiedPublishes prices

Strong staff enthusiasm from leasing and a new maintenance team cannot offset systemic failures. The property struggles with German roach infestations across multiple buildings, overflowing trash, broken gates that have been non-functional for years, and delayed maintenance responses that leave residents waiting weeks for basic repairs like ceiling collapses and AC leaks. Units often arrive incomplete or dirty. Management turnover, deposit disputes, and undisclosed fees compound the experience. One long-term resident credits recent leadership changes with beginning recovery, but repeated complaints spanning two years suggest systemic rather than temporary problems. Leasing staff like Ashley and Lili deliver genuine professionalism and care during the signing process. Maintenance technician Michael Sanchez earns specific praise for pool repairs and AC work. However, the property appears understaffed for its size (residents report seeing only one maintenance person), and office communication remains spotty. Location near the airport brings constant aircraft noise. New management is attempting repairs but has not yet resolved entrenched issues like pest control or trash service consistency.

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Henley Park

#235

58

Henley Park

3.2(256)✓ Google-verifiedPublishes prices

Five-star reviewers praise the updated units and friendly office staff, with some noting quick pest control and prompt maintenance responses. However, more recent reviews describe relentless daytime noise from renovation crews, long-standing maintenance gaps (peeling floors, structural leaks), persistent rodent and insect issues despite treatment requests, and security concerns from homeless encampments. The laundry center has deteriorated, with washers removed and frequent outages. Water cuts during the day are routine. The complex presents well on first tours but struggles with follow-through on repairs and ground-level safety. Positive experiences cluster from a year or more ago; the recent noise and pest complaints suggest conditions have shifted. Leasing staff can also apply pressure to sign quickly. Affordability and location remain draws, but residents report feeling let down after move-in.

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La Mirage

#236

58

La Mirage

3.3(166)✓ Google-verified

Melanie and the leasing team earn consistent praise for professionalism and responsiveness, making the application process smooth and guests feel genuinely welcomed. However, residents report frequent water shutoffs (sometimes lasting days), roach infestations, smoke seeping between units, and high move-out charges, while leasing office staff outside Melanie's care come across as dismissive and inconsistent about policies. The property itself is clean and well-maintained with mature landscaping, but these operational problems undermine the appeal. Military discounts and better move-in specials were suggested by at least one resident. The Northwest Side location near major highways and workplaces remains a consistent draw for those who can tolerate the maintenance surprises.

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Avistar on the Hills

#237

57

Avistar on the Hills

3.1(110)✓ Google-verified

Newer residents touring the property highlight attractive pricing and grounds, but long-term tenants report a troubling pattern. Management staff (particularly named individuals Bianca and Connie) allegedly ignore complaints, hang up on residents, mishandle mail and packages, and document violations inaccurately. One tenant claims a false debt sent to collections two years after moving out; another reports mold, a non-functional AC unit despite three repair attempts, and over 20 ignored calls. The office tone shifts sharply once a lease is signed. Buildings show visible wear and alleged code violations. The leasing team appears trained to present move-in specials and spacious layouts, but residents describe a management culture hostile to accountability. Early reviews praising the grounds predate complaints about negligence. Investment companies or move-in specials may account for the review timing gap and five-star spike around 11 months ago.

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Cache at Oak Hills

#238

48

Cache at Oak Hills

3.0(45)✓ Google-verified

Cache at Oak Hills has declined sharply after strong early reviews under previous management. Recent complaints center on an absent leasing office, chronic hot water outages, and a controversial service dog policy that violates ADA law, forcing residents with certified service dogs to choose between their pets and housing.

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Monticello Manor Apartment Homes

#239

58

Monticello Manor Apartment Homes

3.5(120)✓ Google-verified

Strong personalities on staff make a real difference here. Rosanna, Brianna, and manager Cheryl earn consistent praise for their care and responsiveness, and many long-term residents report quick repairs and a peaceful community. However, the experience splits sharply: some face roach infestations, slow maintenance backlogs, and combative interactions when requesting fixes, while others describe move-in chaos and disputes over deposit refunds. The divide appears tied to which staff member handles your lease and how quickly maintenance gets to your unit. Budget-conscious renters and those with patient personalities report satisfaction; those expecting reliable pest control or who hit snags at move-in often leave frustrated. Cheryl's recent appointment as manager and active presence on the grounds may signal improvement, but the roach and maintenance-backlog complaints remain unresolved in recent reviews.

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Riverstone

#240

56

Riverstone

3.4(104)✓ Google-verified

Riverstone splits sharply. Leasing staff, especially Sylvia, consistently earn praise for warmth and quick service; residents note clean units and competitive pricing. Behind that front desk lies friction: pools and common areas fall into disrepair, pest complaints recur, and move-out billing disputes end in collections. Security stands out as a worry; theft and a reported on-premises confrontation undermine the marketed refuge. Staff culture matters here, and it shows both ways. The apartments themselves draw mixed reviews. New residents often find units clean and well-finished, particularly those handled during leasing. Maintenance staff like Ramo and Ram turn work around faster than promised. Yet long-term residents report water damage, cockroaches, and a gap between what management promises and what it delivers on upkeep. The tone of move-out interactions has scarred enough reviewers that questions linger about how fairly the business handles departures.

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Vintage at Oak Hill

#241

56

Vintage at Oak Hill

3.5(88)✓ Google-verified

Staff like Chelsea and Mary earn consistent praise for warmth and patience during tours and move-ins. For long-term residents, the complex offers a tight-knit community feel, a large pool, and proximity to shops and the Medical Center. However, recurrent complaints center on pest control failures despite monthly charges, unreliable hot water and water pressure, stolen vehicles with minimal security presence, and broken laundry equipment left unrepaired for months. Some tenants report persistent billing for services not rendered and difficulty reaching the office by phone.

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Legacy at Crown Meadow

#242

52

Legacy at Crown Meadow

2.5(71)✓ Google-verified

A handful of tenants praise the leasing team and early impressions, but 61% of reviews are one or two stars. Most complaints center on maintenance delays (weeks or no-shows), aging AC units that management won't replace despite rent hikes, and management missteps including billing errors and inappropriate accusations. Neighbors report loose dogs, parking takeovers, and package theft. One long-time tenant says the complex declined sharply after a management change and comparison company transition.

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Park On Bandera Apartments

#243

48

Park On Bandera Apartments

2.1(69)✓ Google-verified

Park On Bandera is a struggling complex marked by severe maintenance failures and management unavailability. Tenants report rampant pest problems, mold, broken appliances, and deceptive pricing practices. The property gates do not work, crime is reported frequently, and staff are rarely available during office hours. One recent reviewer praised timely maintenance, but this is overwhelmed by consistent complaints about neglect and poor treatment.

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The Riley

#244

57

The Riley

3.1(112)✓ Google-verified

New management has earned strong praise for friendliness and going beyond the job-staff members name-checked for removing lizards and welcoming new residents with genuine care. Norma, Ashlie, Melanie, and Latoya get repeated recognition for building a warm community feel. Tenants on the other side report serious safety issues: break-ins, car vandalism, neighbor harassment, and management refusal to release leases despite police reports. Complaints span mold, water leaks, potholes, boarded-up units, roaches, and a large dangerous hole. Many cite slow or no maintenance response. Multiple reviewers mention excessive fees (trash, admin, pest control, $100 late fees on day one) and allege the property cannot pass inspection or accept government assistance.

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Stoneleigh

#245

56

Stoneleigh

3.2(78)✓ Google-verifiedPublishes prices

Stoneleigh draws strong loyalty from long-term residents who praise staff warmth and community peace, yet faces persistent complaints about roaches, security gaps, and maintenance struggles. Multiple reviewers credit Karley, Jesse, and Chris for going the extra mile, but structural issues in older units and inconsistent complaint resolution create frustration for others.

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Woodlawn Ranch Apartments

#246

51

Woodlawn Ranch Apartments

3.1(85)✓ Google-verified

Management culture here is hostile and dismissive, reviewers say. While one maintenance specialist, Ezekiel Martinez, earned praise for fast and courteous work, the broader experience involves ignored repairs, mold, roaches, murky pools, stolen packages, and a manager named Valerie described as showing no empathy. Most work orders reportedly stay unfixed until city inspections force action.

Affordable & Section 8 HousingStudent HousingPet-Friendly Apartments

The Archer

#247

55

The Archer

2.9(105)✓ Google-verified

Half the residents praise quick fixes and a helpful team; the other half describe months of ignored water damage, non-working air conditioning, and pest problems that get worse in heat. Some tenants pay surprise repair bills for pre-existing damage. Staff like Joe and Ada earn individual thanks, but the office phone often goes unanswered. The complex feels comfortable and clean to some, a deteriorating liability to others, especially once problems start. Move-in conditions sometimes fall short of what was promised, and complaints pile up once summer heat arrives. Recent reviews suggest management responsiveness has dropped significantly after an initial window of good service.

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Highland Ridge

#248

52

Highland Ridge

3.2(462)✓ Google-verified

Maintenance failures dominate the experience. Repairs like toilet fixes, AC units, and dishwasher replacements languish for three months or longer while office staff give promises they don't keep. Water leaks from upstairs bathrooms damage ceilings and floors, all three pools sit broken or empty, and pest infestations persist despite requests. New management (Lexy's team) and individual staff like Amy win praise for friendliness and effort, yet operational breakdowns continue. Residents report being told apartments are "move-in ready" when they need extensive fixes, and charged $900+ cleaning fees on move-out after years of unresolved issues. The complex advertises itself as luxury apartments with amenities, but reviewers consistently encounter aging infrastructure, noise from thin walls, and management indifference. A few five-star reviews credit the new team's friendliness and lower prices, but eight of the last 16 reviews are one-star complaints. Long-term residents describe three years of problems; a month-long tenant lists seven unresolved work orders in five weeks. The pattern suggests systemic failures in maintenance staffing or accountability, not isolated incidents.

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Green Oaks at Medical Apartments

#249

54

Green Oaks at Medical Apartments

3.6(193)✓ Google-verified

Most residents report a complex struggling with fundamental maintenance failures. Water shutoffs occur multiple times weekly without notice, roaches appear regardless of tenant cleanliness, and broken plumbing forces residents to repair units themselves. The leasing team (particularly Kendra and Nicole) earn consistent praise for moving people in quickly and with empathy, but this cannot offset the widespread property and infrastructure problems. Structural concerns, mold, and non-functional appliances create unsafe living conditions that management appears unwilling or unable to address despite repeated complaints. A small number of residents who moved in with urgent housing needs rate the place highly, citing the leasing staff's responsiveness in getting them settled. However, long-term residents report deteriorating conditions, with investigations into fraud noted in at least one review. The property appears to be old and simply re-painted rather than substantially upgraded.

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The Falls at Westover Hills

#250

55

The Falls at Westover Hills

3.2(394)✓ Google-verifiedPublishes prices

The Falls shows sharp internal division: residents praise affordable pricing, certain staff members (particularly Luna and Diana), and quick paperwork, but extensive complaints about broken systems outweigh these positives. Multiple tenants report going weeks without AC, water damage ignored for months, mold painted over instead of fixed, and emergency calls routed to voicemail. Several detail structural safety issues and escalated complaints to city code enforcement. Management appears inconsistent, with recent staff changes creating pockets of better service alongside longstanding maintenance culture failures. The complex is best approached with caution and thorough documentation habits. Residents with previous experience report noticeable decline over their tenure, with grounds quality visibly worse now than during initial occupancy. Those who recently moved in under new management report faster work orders, while longer-term tenants describe years of unresolved problems.

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Eckhert Crossing Apartments

#251

54

Eckhert Crossing Apartments

3.6(36)✓ Google-verified

Leasing staff earn strong praise for professionalism and patience, and the apartments themselves are modern and well-maintained cosmetically. Residents and touring prospects who interact with Erika, Nathan, or Katie report smooth, helpful experiences. The tension arises after move-in. Multiple residents describe mold, inadequate ventilation, gate failures lasting months, recurring package and car thefts, and an unresponsive property manager (mentioned as Cordrey) who does not return calls or emails. Deposit refunds and referral fees go unresolved for months. While some residents report quick maintenance responses, others say maintenance never arrives. Management rarely informs residents of break-ins or storage thefts until residents discover them.

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Oakbrook Crossing Apartments

#252

46

Oakbrook Crossing Apartments

3.2(10)✓ Google-verified

Half of residents report quiet, clean living with attentive staff; the other half describe indifferent management, unresponsive communication, and recurring pest and maintenance issues. Recent five-star reviews suggest improvement under current ownership, but one-star complaints span years and cite broken amenities, unannounced service disruptions, and month-to-month tenancy forcing residents out.

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#253

49 low data

La Marquesa Boutique Apartments

3.6(21)✓ Google-verified

Residents who stayed report a quiet, well-designed complex with a helpful manager and solid amenities, but security and maintenance failures-including broken cameras, stolen property, and debris in common areas-have driven sharp dissatisfaction among others. Pet owners should note the 30-pound weight limit. Note: Review evidence is limited to 14 reviews with significant time spread (5 years) and conflicting accounts of upkeep.

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The Cue at Medical Center

#254

53

The Cue at Medical Center

3.3(46)✓ Google-verifiedPublishes prices

Five-star reviewers consistently praise Emily and Michael's responsiveness, cleanliness of grounds, and quiet neighbourhoods. However, one-star reviews report persistent roach infestations, slow resolution of maintenance issues, a dangerous exit design, and management's defensive public responses to criticism that reviewers found dismissive and blame-shifting rather than solution-focused.

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Oxford at Estonia

#255

46 low data

Oxford at Estonia

4.0(2)Publishes prices

Management and maintenance staff earn praise for being responsive and helpful. A lack of children's amenities is the main wish.

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Ingram Ranch Apartments

#256

49

Ingram Ranch Apartments

2.3(102)✓ Google-verified

Ingram Ranch struggles with pervasive pest and mold problems that residents say management ignores for months. Billing practices raise serious concerns: residents report management falsely claiming unpaid bills despite proof of payment, leading to eviction threats and fair housing complaints. When maintenance staff show up, work gets done quickly; the leasing manager Destiny earned consistent praise for going above and beyond. But staff turnover is frequent, and most residents describe the complex as a health hazard not worth the money.

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Villa Rodriguez Apartments

#257

52

Villa Rodriguez Apartments

3.1(128)

Long-term residents praise Villa Rodriguez for its quiet atmosphere, responsive maintenance staff (same-day A/C repairs), and pet-friendly setting near HEB and Walmart. Serious concerns recur: multiple families report year-long cockroach infestations, ants, mold, and surprise towing of visitor cars, with some charged $300 monthly for pest control that fails to resolve the problem.

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Pecan Hill Apartments

#258

41 low data

Pecan Hill Apartments

3.1(27)✓ Google-verified

Pecan Hill's rating is sharply divided: half five-star, half one or two-star reviews. Residents praise quiet grounds and staff like Flavio when management responds, but chronic complaints centre on roaches, ignored maintenance requests, and water/electric bills residents say are inaccurate. The office is often closed or dismissive, and recent turnover has left tenants uncertain about direction.

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903 Canterbury Rd

#259

43 low data

903 Canterbury Rd

3.5(4)

Very few reviews make assessment difficult. Those on file describe a noisy complex with safety concerns around unsupervised children in parking areas and poor upkeep. Residents report aggressive deposit retention, with $300 cleaning fees applied even after units appeared move-in ready.

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Leon Trace Apartments

#260

34 low data

Leon Trace Apartments

3.2(13)

Leon Trace has drawn loyalty from residents who value managers like Kristina and Matilda for fast response to crises and genuine care. Past residents report roach infestations, broken laundry machines unpaired for months, office staff hard to reach, and a strict no-pet policy that contradicts directory listing.

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#261

27 low data

Landing Furnished Apartments at Harlan at Med Center

No rating yet✓ Google-verified

Review evidence is limited. The property lists furnished apartments, in-unit laundry, fitness center, pool, and 24/7 guest support as amenities.

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Landing Furnished Apartments at Palmetto Pointe

#262

27 low data

Landing Furnished Apartments at Palmetto Pointe

No rating yet✓ Google-verified

Review evidence is limited, so specific guest feedback is not available. The business lists furnished apartments, corporate housing, and pet-friendly units across short and long-term stays.

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Landing Furnished Apartments at Kenzie Park

#263

27 low data

Landing Furnished Apartments at Kenzie Park

No rating yet✓ Google-verified

Review evidence is limited. The business states its website lists fully-furnished units with in-unit appliances, workspace, and fitness amenities, plus 24/7 guest support and pet accommodations on San Antonio's west side near Loop 410.

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Last updated 2026-09-25