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Brynwood Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 251 Google reviews · How we rank ›

3.2(251) 53 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Brynwood Apartments
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
251

What Residents Say

Staff greet residents warmly and the location near good schools draws praise, but the property itself remains chronically troubled. Maintenance delays stretch for weeks, work orders sit marked complete with nothing done, and management often dismisses resident concerns despite sympathetic public replies. Roach infestations persist despite monthly fumigation fees, AC failures left unrepaired during Texas heat, gates left propped open for months, and residents report being towed without warning from paid parking spaces. Move-out billing includes disputed charges, and the property's gated systems and grounds deteriorate while rent climbs.

Recent shift: Positive shift noted in one review from four months ago praising maintenance and management improvement, naming Fabio and Ricky for grounds work. However, more recent reviews (two months ago onward) report return to slow repairs, pest issues, and management unresponsiveness, suggesting improvements were not sustained.

Praised for
  • spacious floor plans
  • friendly staff
  • good location and schools
Watch-outs
  • slow maintenance and repair response
  • poor communication from management
  • parking enforcement and towing issues
  • pest and pest waste problems
  • security concerns and gate failures
  • unlivable conditions tolerated
  • misleading unit showings
  • move-out fee disputes
poor-communicationslow-maintenance-responseparking-issuespest-problemsunresponsive-officesafe-communityfriendly-staffoverpriced
Best for: People relocating for the school district who can tolerate ongoing maintenance delays and prefer limited contact with management.
Think twice if: You need reliable AC in Texas heat, quick repairs, secure parking, or pest-free living; management does not fix issues promptly or address security gaps.

What This Community Gets Right

  • spacious open floor plans
  • welcoming on-site staff
  • near well-rated schools
  • dog park and pet services

Before You Tour

  • Named staff member Celena praised for helpfulness
  • AC repairs delayed weeks during hot months
  • Maintenance requests closed in portal without work performed
  • Roaches reported in furniture and cribs; fumigation charged monthly but ineffective
  • One resident towed without notice from paid assigned spot after license plate registered
  • Gate security system broken for months; unhoused individuals entering community
  • Move-out charges disputed, including $100 bathtub paint charge
  • Broken mailboxes unrepaired since November 2024

Maintenance, Management & More

Luxury Apartments
Residents feel advertised amenities disappear at move-in; units shown are staged models, not actual assigned units. Rent high for maintenance lapses and pest issues.
Pet-Friendly Apartments
Dog park available but pet waste cleanup is not consistently enforced; residents report unsanitary conditions in common pet areas.

Compared to Nearby Communities

  • Rated 3.2 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 76% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 26
Profile completeness 100
Verification 30

Scores by Category

5
121
4
15
3
5
2
15
1
95

Common Renter Questions

Are covered parking spaces really assigned and protected?
No. One resident paid for covered parking with registered license plate but vehicle was towed without notice or warning call.
How fast do repairs happen?
Slow. AC outages have lasted weeks during summer, bathroom sink repairs took a full week, and some work orders are marked complete in the portal though no work was done.
What's the pet policy?
Their website lists a bark park and pet services. One resident praised the amenities, but others report uncleaned pet waste in common areas.

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Last updated 2026-08-23