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The Ridge at Bandera

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 115 Google reviews · How we rank ›

3.9(115) 64 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsGated & Secured Communities
The Ridge at Bandera
Location
Northwest Side, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments, Gated & Secured Communities
Reviews
115
Ranking
#128 in Luxury Apartments
Best for
renters seeking pet-friendly gated living with modern amenities and quick maintenance response

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Five-star reviews consistently praise Daniel and Mia's team for quick, professional repairs and clean grounds. Recent one-star complaints describe months-long maintenance delays, ignored calls, persistent roach infestations, and unresolved water leaks and oven problems, suggesting inconsistent service quality.

Recent shift: Sentiment appears to have shifted recently. Earlier reviews (6 months to a year ago) consistently praised management changes and staff like Daniel and Mia. Recent one-star reviews (past month) describe long-standing maintenance failures, ignored calls, and pest problems, suggesting either staff turnover or deteriorating service.

Praised for
  • attentive maintenance staff (esp. Daniel and Mia)
  • quick repairs when issues reported
  • clean facilities
  • responsive management
Watch-outs
  • unresolved maintenance issues drag on
  • poor communication and ignored calls
  • pest control ineffective (roaches)
  • slow response times on some work orders
responsive-managementquick-maintenanceslow-maintenance-responsefriendly-staffclean-facilitiespest-problems
Best for: renters seeking pet-friendly gated living with modern amenities and quick maintenance response
Think twice if: you've had pest problems or need reliable resolution of maintenance issues; recent complaints cite months of unresolved leaks and roaches

What This Community Gets Right

  • gated access
  • in-home washer/dryers
  • resort-style pool and pet play area

Before You Tour

  • Daniel is named repeatedly for fast, professional maintenance
  • Mia and her team praised for responsiveness to work orders
  • Resort-style pool and pet play area on-site
  • In-home washer/dryers in units

Maintenance, Management & More

Luxury Apartments
Clean, well-maintained grounds praised; but recent complaints of months-long unresolved repairs and pest issues.
Pet-Friendly Apartments
Pet play area on-site; no specific pet-policy complaints in reviews.
Gated & Secured Communities
Gated access confirmed; praised for security in implied context.

Compared to Nearby Communities

  • Rated 3.9 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 36% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 25
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
77
4
6
3
1
2
3
1
28

Common Renter Questions

What are the lease terms and move-in costs?
Not specified in available reviews or website listings.
Are pets allowed and are there breed restrictions?
Pet play area is on-site; specific restrictions not stated in available information.
How quickly do maintenance requests get addressed?
Responses vary significantly: some repairs same-day or within hours; recent complaints describe weeks to months for unresolved issues.

Similar apartment complexes nearby

The Vista
73

The Vista

4.2(154)✓ Google-verified

Leasing staff Jackie, Carolyn, and Nate Griffin earn consistent praise for making apartment tours and sign-ups straightforward, often staying late to accommodate schedules. Grounds look polished and maintenance technician Deshawn stands out for responsive, thorough repairs. However, a significant minority report delayed emergency responses (AC failures during heat), pre-move-in pest problems that took over a week to resolve, and security gaps including broken gates and vehicle damage with no camera documentation. First-time renters and families seeking friendly service find value here; experienced renters concerned with crisis response and security should weigh those complaints carefully. Pet owners appreciate the bark park and washing station, though the gated community's actual protections remain inconsistent. Power outages in summer months have affected some units. Staff warmth masks underlying issues with systems and emergency protocols.

Pet-Friendly ApartmentsLuxury ApartmentsGated & Secured Communities
Bandera Crossing
69

Bandera Crossing

4.2(140)✓ Google-verifiedPublishes prices

Long-term residents speak highly of friendly staff and reliable maintenance crews who respond same-day to requests. The grounds stay clean and quiet, and the office team handles leasing efficiently. However, serious concerns emerge around pest control failures, outdated systems (plumbing, A/C, washers), and most critically, pricing disputes and move-out practices that feel predatory. One detailed account documents a written quote withdrawn within 24 hours after the applicant disclosed her status as a single mother, raising fair-housing questions. Management's approach to quotes and guarantor requirements has left departing tenants feeling trapped by excessive fees and facing locked doors. The community attracts those seeking affordable housing, but the gap between friendly frontline staff and management's pricing conduct creates risk. Newer, upgraded units may differ from older ones with ongoing infrastructure issues.

Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Villas at Bandera
54

Villas at Bandera

3.4(283)✓ Google-verified

Villas at Bandera splits sharply: Eric Coleman and Anthony are praised for genuine, patient leasing help, and grounds stay clean and safe. But maintenance fails consistently. Work orders get closed without fixes, mold goes unaddressed for months, roaches infest units, and AC breaks during Texas summer with no response. Staff at the front desk can feel dismissive. Rent includes extra fees that pile up, and trash pickup is unreliable.

Luxury ApartmentsPet-Friendly ApartmentsFurnished & Corporate Housing

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Last updated 2026-09-25