Google Business Profile is the source for the business data shown here, last checked 2026-09-25.
Pecan Hill's rating is sharply divided: half five-star, half one or two-star reviews. Residents praise quiet grounds and staff like Flavio when management responds, but chronic complaints centre on roaches, ignored maintenance requests, and water/electric bills residents say are inaccurate. The office is often closed or dismissive, and recent turnover has left tenants uncertain about direction.
Based on limited recent reviews, so treat this as low-confidence.
Sylvia, the manager, earns consistent praise for flexible approvals and going above and beyond with new residents. However, recent complaints describe unaddressed pest infestations, frequent water damage, high utility charges, and a gap between what management charges for (trash, pest control) and what actually happens on the ground.
Half of residents report quiet, clean living with attentive staff; the other half describe indifferent management, unresponsive communication, and recurring pest and maintenance issues. Recent five-star reviews suggest improvement under current ownership, but one-star complaints span years and cite broken amenities, unannounced service disruptions, and month-to-month tenancy forcing residents out.
Reviewers report serious maintenance failures, especially pest infestations and broken HVAC, alongside slow or no repairs despite repeated requests. While some praise the location and note one reliable staff member (Mrs. Josline), the majority cite indifferent management, high prices for non-functioning units, and broader safety concerns including crime activity on the grounds.
Last updated 2026-09-25