Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.
Strong staff effort at leasing doesn't translate to livable conditions. Despite recent management ownership (DGE Investments) showing visible renovation work and responsive maintenance on AC and some repairs, the complex is plagued by constant water shutoffs (often daily), pervasive roaches that appear inside units despite pest control services, and operational failures like a non-functional gated gate. Residents report paying for pest control without a signed agreement and facing threats of fees for entry denials. The property's age is offset by deteriorating infrastructure, inconsistent upkeep, and mixed staff courtesy that ranges from Victoria's praised attentiveness to rude dismissals at the office.
Infrastructure and pest problems dominate complaints across nine months of reviews. While some tenants find value in cheaper rents and willing maintenance for AC issues, others describe homelessness on grounds, break-ins, overflowing trash, and a laundry room that lacks cleanliness. One reviewer documented a pool failure that took weeks to repair and a fire response with a wrong unit number that wasn't corrected for 45 minutes. The balance of evidence suggests management improvement efforts are real but overwhelmed by the property's fundamental maintenance and pest control failures.
Coronado draws praise from long-term tenants for its location near shops, schools, and transit, and from some who report fast maintenance fixes. However, two-thirds of reviews cite mold, roaches, unresponsive staff, mysterious rent overages (charging $1,148 when lease is $1,050), and water bills jumping from $50 to $100. Safety and pest control remain unresolved despite complaints.
Under former manager Ramona, residents loved the quiet, well-designed grounds and responsive service. Recent reviews show sharp decline: maintenance requests languish for months, laundry equipment is broken and filthy, and weekend emergencies go unanswered. New manager Kimberly receives praise for responsiveness, but core service gaps persist.
Alamo Apartments attracts residents seeking central airport-area location and budget-friendly pet policies, with recent staff changes earning praise for fast repairs. Older building stock and a track record of deferred maintenance create hesitation; newer management under Ryann and Brianna responds well to work orders, but some reviewers document ongoing mold, roach, and air-conditioning problems that suggest fixes remain incomplete.
Last updated 2026-09-25