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Arcos Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 177 Google reviews · How we rank ›

3.2(177) 50 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
Arcos Apartments
Location
Northwest Side, San Antonio
Service
Pet-Friendly Apartments
Reviews
177
Ranking
#214 in Pet-Friendly Apartments

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Arcos Apartments attracts renters with low rates and dog-friendly policies, but the experience deteriorates quickly. Persistent complaints center on unresponsive maintenance (month-long AC outages, bathroom repairs delayed over a year, pool green and closed for months), management falsely claiming rent arrears despite documented payments, office staff hostile and unreliable hours, roaches and mold throughout units, and leasing offices that advertise one price then charge significantly more. Legal disputes and forced hotel stays are recurring themes.

Praised for
  • affordable availability
  • dog-friendly community
Watch-outs
  • maintenance delays and unrepaired problems
  • management record-keeping errors and false rent claims
  • rude and unavailable office staff
  • pest problems
  • mold and water damage
  • misleading advertising
unresponsive-officeslow-maintenance-responsepest-problemspoor-communicationhidden-feesoverpriced
Think twice if: Avoid unless you have a strong tolerance for maintenance delays, office errors claiming unpaid rent, and pest control gaps.

What This Community Gets Right

  • dog-friendly community
  • multiple unit sizes available

Before You Tour

  • Month-long AC outage forcing tenant hotel stays
  • bathroom repairs pending over a year
  • pool closed for months, algae-covered
  • recurring false unpaid-rent notices despite documented payments
  • water bills flat-rate $90 regardless of usage
  • late fees pushing stated $975 rent to $1200+
  • office hours inconsistent with published schedule
  • previous manager Savannah fired without notice to tenants

Maintenance, Management & More

Pet-Friendly Apartments
Dog-friendly but reviewers report unleashed dogs throughout complex and inadequate supervision.
Furnished & Corporate Housing
Not directly addressed in reviews; limited evidence.

Compared to Nearby Communities

  • Rated 3.2 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 56% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 98
Review recency 84
Review sentiment 26
Profile completeness 100
Verification 30

Scores by Category

5
72
4
20
3
18
2
10
1
57

Common Renter Questions

Are dogs allowed?
Yes, the complex advertises a dog-friendly community; however, reviewers note loose dogs and lack of enforcement.
What are the office hours?
Hours are published as 7 days a week, but multiple reviewers report the office opens late, closes during stated hours, and is often unreachable.
What is the water bill?
The business charges a flat-rate water bill of $90 per month regardless of usage.

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Last updated 2026-09-25