Greater San Antonio Apartment Complex Guide
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Nest

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 214 Google reviews · How we rank ›

3.3(214) 59 low data composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Nest
Service
Luxury Apartments
Reviews
214

What Residents Say

Nest's experience splits sharply. Some residents praise staff like Jesse, Marisol, and Barbara for swift help and genuine care; others report roaches, broken A/C left unfixed for weeks, moldy bathrooms, and green pools. Recent reviews suggest newer management has improved tone and responsiveness, but older complaints about deferred maintenance, unclear policies, and cost overruns remain. Staff warmth cannot offset systemic maintenance gaps for those who needed help most.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • friendly, responsive staff (especially management)
  • quick maintenance fixes when engaged
  • welcoming leasing team
  • affordable rent
Watch-outs
  • pest and mold problems unresolved
  • A/C failures ignored or delayed
  • poorly maintained common areas (pool, laundry, grounds)
  • parking enforcement inconsistent or unjust
  • management negligent or dismissive of complaints
responsive-managementquick-maintenancefriendly-staffpoor-communicationslow-maintenance-responseclean-facilitiespest-problemsparking-issuesoverpricedunresponsive-office
Think twice if: Those intolerant of pest issues, slow A/C repairs, or unclear maintenance policies should look elsewhere.

What This Community Gets Right

  • Staff genuinely engage with tenants and respond quickly to some requests
  • Recent management shifts show improved communication
  • Affordable entry price for the area

Before You Tour

  • Jesse, Marisol, and Barbara named as standout staff members
  • Recent management change cited as improving tenant relations
  • A/C repair delays cited (rules requiring 80-degree outdoor temps, weeks-long waits)
  • Roaches and mold reported in units upon move-in
  • Pool neglect noted (green water through summer)
  • Parking tows reported even for legally registered vehicles
  • Rent hikes mid-lease mentioned; 11-month lease interpretation disputed

Maintenance, Management & More

Luxury Apartments
Staff warmth and recent management improvements praised; pest infestations, deferred A/C repairs, and pool maintenance failures undermine luxury positioning.

Compared to Nearby Communities

  • Rated 3.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 68% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
87
4
25
3
24
2
11
1
67

Common Renter Questions

How quickly do they fix maintenance problems?
Mixed. Some residents report swift A/C and door repairs; others waited weeks for A/C and reported a leak left unfixed for an extended period. A/C is only treated as urgent if outside temperature exceeds 80 degrees.
Is there a dog park?
Yes, but residents report it is not kept clean consistently and dog waste accumulates on the grass.

Similar apartment complexes nearby

Allora Alamo Heights
75

Allora Alamo Heights

4.6(169)✓ Google-verifiedPublishes prices

Allora Alamo Heights wins consistently for its leasing staff and maintenance responsiveness, especially Mariela's patient guidance and same-day or next-morning repairs. The grounds, pool, and athletic club draw praise. However, residents report repeated car break-ins and thefts despite the gated setup, ongoing roach infestations, uncleaned dog waste, and a tone shift in management after lease signing. At roughly $2,100 rent plus $230 fees, some find it overpriced relative to competing properties, and the $250 late fees leave little room for financial hardship. The property attracts families and quality-conscious renters but stumbles on delivery of the security and sanitation a luxury price point demands. Staff turnover and gate repairs suggest underlying operational strain.

Luxury Apartments
The Parkhaus Apartments
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The Parkhaus Apartments

2.6(33)✓ Google-verified

A luxury apartment complex in decline. Long-term residents credit individual staff members, particularly Connie, for going above and beyond when they engage. However, the majority report management absent for weeks, maintenance unresponsive for days to weeks, pervasive roach and ant infestations, overflowing trash paid for but not collected, and serious safety issues including locks that fail, exposed electrical hazards, and a pattern of fires. The gap between those few residents who stay long-term and leave five stars versus the overwhelming recent complaints suggests deteriorating conditions or inconsistent experience across buildings.

Luxury Apartments
La Paloma Apartments & Townhomes
58

La Paloma Apartments & Townhomes

2.8(144)✓ Google-verified

Recent reviews split sharply: long-term tenants under current management praise staff responsiveness, cleanliness, and same-day repairs. Older reviews and some recent ones describe disarray under previous management, with chronic plumbing clogs, pest problems, rude office staff, broken security gates, and slow maintenance. A 3-year resident confirms the shift improved daily operations but notes the complex still lacks unit renovations and restricts apartment changes to larger units.

Luxury Apartments

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Last updated 2026-08-23