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The Parkhaus Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 33 Google reviews · How we rank ›

2.6(33) 48 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
The Parkhaus Apartments
Service
Luxury Apartments
Reviews
33

What Residents Say

A luxury apartment complex in decline. Long-term residents credit individual staff members, particularly Connie, for going above and beyond when they engage. However, the majority report management absent for weeks, maintenance unresponsive for days to weeks, pervasive roach and ant infestations, overflowing trash paid for but not collected, and serious safety issues including locks that fail, exposed electrical hazards, and a pattern of fires. The gap between those few residents who stay long-term and leave five stars versus the overwhelming recent complaints suggests deteriorating conditions or inconsistent experience across buildings.

Recent shift: Sentiment has deteriorated sharply over the past 10-12 months. Earlier five-star reviews (6-12 months ago) credited Connie and the team for responsiveness; recent reviews (last 10 months) describe the same management as absent and maintenance as chronically non-responsive, suggesting either staff turnover or a breakdown in operations.

Praised for
  • attentive on-site staff (Connie, Josie named)
  • responsive maintenance when working
  • quiet location near central attractions
  • affordable for the market
Watch-outs
  • chronic maintenance neglect and long response times
  • pest infestation (ants, roaches) persistent across units
  • filthy common areas: overflowing trash, dirty pool, patio debris
  • safety hazards: inadequate locks, exposed wires, potholes, fire incidents
  • management frequently absent or unresponsive
  • parking chaos and vehicle damage
unresponsive-officeslow-maintenance-responsepest-problemsparking-issuesfriendly-staffclean-facilities
Think twice if: Avoid if you expect responsive management: many report manager absent weeks at a time and maintenance unresponsive for days.

What This Community Gets Right

  • Staff commitment when engaged (named team: Connie, Josie)
  • Centralized location near major attractions
  • Affordable pricing relative to comparable market listings

Before You Tour

  • Staff: Connie, Josie, and DezaRae named as responsive; contrast with persistent manager-absent reports
  • Safety failures: door locks painting over dirt instead of replacement after 3-month delay, exposed wires at cable boxes
  • Pest control: residents describe ants in ceiling, crawling on new vehicles, shocking pest control technician
  • Trash: overflowing dumpsters for weeks despite residents paying monthly pickup fee
  • Pool: closed frequently, green with algae for extended periods, blocked residents from summer use
  • Fires: multiple reports of trash fires, laundry room incidents, car row fire
  • Parking: residents assigned identical passes, vehicles towed without manager remedy, potholes throughout lot

Maintenance, Management & More

Luxury Apartments
Marketed and priced as luxury but reviews describe old units, minimal maintenance standards, and safety failures inconsistent with that tier.

Compared to Nearby Communities

  • Rated 2.6 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 10% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 66
Review recency 100
Review sentiment 32
Profile completeness 100
Verification 30

Scores by Category

5
12
4
1
3
1
2
0
1
19

Common Renter Questions

Is maintenance responsive to requests?
Reviews report maintenance delays of two to four days or longer. One resident waited three months for a broken door lock repair. Individual staff members (Connie, Josie) are praised when they do engage, but the office is frequently described as absent.
Are there pest problems?
Yes. Multiple recent reviews describe severe ant and roach infestations. Residents report ants in ceilings, on food, and entering vehicles. One pest control technician was shocked by the extent. Exterminator visits are needed every other month per one tenant.
What is the parking situation?
Residents report being assigned identical parking passes (leading to towing), potholes throughout the lot, and rock damage from grass-cutting equipment.

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Last updated 2026-08-23