Google Business Profile is the source for the business data shown here, last checked 2026-09-25.
The Colony struggles with deferred maintenance and instability. While one longtime property manager (Paula) earned strong praise for actually addressing problems, most reviewers report multi-month waits for AC, plumbing, and roof fixes, coupled with high staff turnover and a broken perimeter gate that lets homeless individuals onto the property at night. Pools remain green and neglected, roofing screens fail to keep bats out, and management rarely responds to urgent calls.
Recent shift: Improvement noted between 2023 and 2025 under property manager Paula, who reviewers credited with addressing problems fairly and retaining staff; however, older reviews of maintenance failures and security issues remain the dominant pattern.
Under former manager Ramona, residents loved the quiet, well-designed grounds and responsive service. Recent reviews show sharp decline: maintenance requests languish for months, laundry equipment is broken and filthy, and weekend emergencies go unanswered. New manager Kimberly receives praise for responsiveness, but core service gaps persist.
Nest splits starkly between experiences. Some residents praise Barbara's team for attentive management and quick fixes; others report move-in units with broken A/C, roaches, non-functional doors, and maintenance that ignores complaints. Common complaints include refused repairs, pest problems, filthy laundry facilities, frequent vehicle towing, and mid-lease rent increases. Clean pools and landscaping appear only when actively maintained.
Coronado draws praise from long-term tenants for its location near shops, schools, and transit, and from some who report fast maintenance fixes. However, two-thirds of reviews cite mold, roaches, unresponsive staff, mysterious rent overages (charging $1,148 when lease is $1,050), and water bills jumping from $50 to $100. Safety and pest control remain unresolved despite complaints.
Last updated 2026-09-25