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Timber Ridge Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 120 Google reviews · How we rank ›

3.5(120) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsGated & Secured Communities
Timber Ridge Apartments
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
120

What Residents Say

Long-term residents and newer tenants split sharply: some praise swift maintenance under recent staff and affordable terms for pet owners, while others describe a year or more of unresolved pest infestations, faulty patio doors, and selective enforcement of lease rules. Management appears responsive to unit-level requests but slow on systemic issues.

Leasing staff (Cathy, Becky, Kathy) earn consistent five-star marks for professionalism and communication. However, recent reviews cite roaches in fridges and cabinets, fleas despite paid pest control, patio safety gaps, and gate security failures. One tenant reports staff may have retaliated for a complaint.

Recent shift: Within the past year, management changed and new maintenance staff (Becky, Rodrigo, James) arrived, earning praise for speed and responsiveness. However, pest complaints have intensified in recent months despite these improvements; one recent one-star review reports fleas, roaches, and maintenance issues that suggest systemic problems persist.

Praised for
  • quick maintenance response
  • friendly leasing staff (Cathy, Becky, Kathy named)
  • clean units and grounds
  • pet-friendly policy
Watch-outs
  • pest problems (roaches, fleas, ants)
  • patio door safety hazard and locking issues
  • inconsistent lease enforcement (smoking)
  • slow or no response to serious complaints
  • security concerns (catalytic converter theft, cameras missing)
responsive-managementslow-maintenance-responseclean-facilitiespest-problemsfriendly-staffsafe-community
Best for: Pet owners seeking affordable apartments with responsive maintenance and friendly leasing staff.
Think twice if: You're sensitive to pest issues, value consistent lease enforcement, or prioritize security camera coverage.

What This Community Gets Right

  • named staff (Cathy, Becky, Rodrigo, James, Kathy) known for responsiveness
  • accepts all dog breeds including pit bulls
  • two-minute maintenance emergency response documented
  • on-site pool and bark park

Before You Tour

  • Cathy Guerro, Becky, Rodrigo, and James named for outstanding performance
  • maintenance responded within two minutes to AC emergency
  • patio door gap caused second-floor dog to fall between glass
  • pest control provided but ineffective (roaches in fridge, fleas in bedroom)
  • gate cameras do not cover office parking area
  • roofers work starting at 6 am on property
  • leasing staff communicate work updates to residents

Maintenance, Management & More

Pet-Friendly Apartments
All breeds accepted; one tenant kept pit bull for 3.5 years and praised dog-friendly policy
Affordable & Section 8 Housing
Reviewers cite reasonable pricing and affordable terms, though one recent review reports $1183 rent and ongoing pest control expenses

Compared to Nearby Communities

  • Rated 3.5 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 3
Review volume 90
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
63
4
13
3
3
2
3
1
38

Common Renter Questions

How fast does maintenance respond?
One tenant reported a two-minute response to an AC emergency. Other reviewers describe quick responses to work orders, though some serious issues (pest infestations) have persisted over months.
Do they accept all dog breeds?
Yes. One long-term tenant kept a pit bull for 3.5 years without breed restrictions and praised the pet-friendly policy.
What staff should I ask for when touring?
Reviewers name Cathy, Becky, Kathy, Rodrigo, and James as outstanding staff. Cathy is specifically noted as knowledgeable during tours.
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Last updated 2026-07-23