46 low data
Oxford at Estonia
4.0(2)Publishes prices
Management and maintenance staff earn praise for being responsive and helpful. A lack of children's amenities is the main wish.
Pet-Friendly ApartmentsLuxury Apartments
Oxford at Estonia
Pet-Friendly ApartmentsLuxury ApartmentsFurnished & Corporate Housing
- Location
- Far West Side, San Antonio
- Services
- Pet-Friendly Apartments, Luxury Apartments, Furnished & Corporate Housing
- Reviews
- 131
- Ranking
- #124 in Pet-Friendly Apartments
- Best for
- Residents seeking responsive management and a pet-friendly community with active resident events and quick maintenance.
Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
What Residents Say
Long-term residents praise the staff's attentiveness and quick repairs, and neighbors tend to be friendly and respectful. However, pest control remains a recurring frustration, move-out billing practices confuse many, and building upkeep (dead landscaping, cracks, poolside maintenance) has slipped noticeably in recent years.
Praised for
- friendly, responsive office staff (Serena, Holly, Alyssa named)
- quick maintenance response
- quiet, peaceful community with friendly neighbors
- resident events and activities
- pet-friendly amenities (dog park)
Watch-outs
- pest problems (roaches, bedbugs) despite cleaning
- poor communication on move-out charges and deposits
- property maintenance and upkeep declining over time
- AC and cooling issues in summer months
responsive-managementquick-maintenancefriendly-staffpest-problemswell-maintained-grounds
Best for: Residents seeking responsive management and a pet-friendly community with active resident events and quick maintenance.
Think twice if: Those sensitive to pest issues should inquire about pest control practices; review move-out charges carefully, as non-refundable deposits do not offset final bills.
What This Community Gets Right
- friendly, named staff (Holly, Serena, Alyssa) who respond quickly
- quick maintenance turnaround (often next day)
- active resident events and community programs
Before You Tour
- Holly (Manager), Serena, Alyssa, and earlier Sorina named as standout office staff
- Maintenance typically completes requests next available day
- Pest problems (roaches, bedbugs) reported despite cleanliness; management reportedly dismissive of bedbug concerns
- Non-refundable deposits ($700 claimed by business) do not apply to final charges; residents report being charged cleaning and carpet fees despite completing those tasks at move-in
- AC and cooling issues documented in summer; repairs can take multiple days
Maintenance, Management & More
- Pet-Friendly Apartments
- Dog park available and appreciated, but AC cooling issues during hot months may affect comfort for pets.
- Luxury Apartments
- Resort-style pools and fitness center praised, though pool maintenance and landscaping upkeep inconsistently reported.
- Furnished & Corporate Housing
- Business center listed on their website; insufficient review evidence of furnished corporate service usage.
Compared to Nearby Communities
- Rated 3.6 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
- Has more Google reviews than 41% of the businesses in this directory.
How This Score Was Calculated
How We Score Star rating 8
Review volume 92
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30
Scores by Category
5
77
4
5
3
6
2
8
1
35
Common Renter Questions
- How fast do maintenance requests get completed?
- Maintenance requests are typically completed the next available day, though more complex issues (like AC repairs) may take 1-2 days.
- What happens to my deposit when I move out?
- The business offers a $700 non-refundable deposit and a $3,000 refundable deposit. Note that the non-refundable deposit does not offset final charges for cleaning, repairs, or repainting. Renters report unexpected cleaning and carpet-cleaning fees even when they cleaned before departure.
- Does Oxford at Estonia have a dog park?
- Yes, they have a private dog park for residents. One long-term resident suggested it could be more appealing but did not report problems with it.
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Staff like Cathy, Becky, and Rodrigo earn consistent praise for helpfulness and responsiveness, and the property offers quiet units with good amenities at affordable rates. However, a large group of recent reviewers report ongoing pest infestations (roaches, fleas, ants), slow management action, AC system failures, and weak enforcement of lease rules around noise and smoking from neighbors.
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