What amenities does the complex offer?

Their website lists fitness center, swimming pool, outdoor kitchen, fireplace, BBQ grills, clubhouse, cyber lounge, and indoor basketball court.

Can I remove a carport from my lease if I add one?

No. One resident reported being unable to remove a carport once added and was told this restriction would not have been disclosed.

How do they handle lease breaks?

Past residents report a lease-breaking fee equivalent to two months of rent is charged, but documentation errors have led to unexpected debt collection notices years later; get all terms in writing.

Broadstone Colonnade

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 192 Google reviews · How we rank ›

3.5(192) 58 composite score See reviews on Google ✓ Google-verified

Student HousingLuxury Apartments

Services: Student Housing, Luxury Apartments
Reviews: 192

What Residents Say

Recent management changes have earned strong praise from newer residents, particularly for leasing staff Susan and Amanda's attentiveness and the complex's cosmetic improvements. However, long-term residents report persistent maintenance failures (AC down months, defective appliances), mold in units, serious documentation errors that resulted in debt collection notices and incorrect lease terms, unenforced smoking rules affecting those with asthma, and mounting safety issues including package theft and regular police presence.

The complex sits at a crossroads: enthusiastic five-star reviews from 2024 contrast sharply with detailed complaints about health hazards, operational chaos (overflowing trash, broken gates, parking anarchy), and a clear backlog of unfixed problems inherited from previous management. Documentation and follow-through remain the biggest vulnerabilities for anyone considering a lease.

Recent shift: Yes. New management (started approximately 8 months ago) brought praise from recent residents for responsiveness and cleanliness, but long-standing maintenance and documentation issues from prior management remain unresolved, creating a split between enthusiastic new residents and frustrated long-term ones.

Praised for

excellent leasing staff (especially Susan and Amanda)
recent management improvements
clean facilities and grounds
friendly and responsive office staff
quick maintenance response

Watch-outs

maintenance failures (AC, appliances) left unresolved
mold and mildew in units
lease and billing documentation errors
lease clauses not clearly disclosed
safety concerns (package theft, police activity, violence)
noise and neighbor issues (especially smoking)
poor enforcement of community rules
parking and gate access problems

responsive-managementpoor-communicationquick-maintenanceslow-maintenance-responsefriendly-staffclean-facilitiespest-problemsparking-issuesnoisy-neighborshidden-fees

Best for: Students and young professionals prioritizing location and staff responsiveness during lease signing.

Think twice if: You need reliable maintenance response, strict lease enforcement, or plan to stay long-term; documentation errors and unresolved appliance problems have affected residents.

What This Community Gets Right

dedicated leasing staff with strong customer service skills
recent management transition bringing operational improvements
diverse floor plans from 1 to 3 bedrooms
on-site amenities (pool, fitness center, basketball court)

Before You Tour

Leasing staff Susan and Amanda named as standout for move-in experience
AC failure left unresolved for 4-5 months
Mold and mildew in cabinets and vents reported despite cleaning requests
Debt collection notice sent one year after lease break without prior communication or documentation
Lease term errors: resident sent 6 different lease agreements, one swapped to 15 months without notice
Carport rental cannot be removed mid-lease
Non-smoking policy not enforced; neighbor's cigarette smoke penetrating units for months
Package theft from front doors reported despite doorbell cameras present

Maintenance, Management & More

Student Housing: Recent leasing and management improvements praised, but maintenance failures and documentation errors have harmed longer-term residents' experience.
Luxury Apartments: Model units do not match delivered apartments; promised finishes (granite counters, ceiling fans, updated cabinets) absent in some units; mold and peeling paint contradict luxury positioning.

Compared to Nearby Communities

Rated 3.5 against a 3.71 average across the 105 student housing businesses listed here.
Has more Google reviews than 62% of the businesses in this directory.

How This Score Was Calculated

How We Score

Star rating 2

Review volume 99

Review recency 100

Review sentiment 42

Profile completeness 100

Verification 30

Scores by Category

103

Common Renter Questions

What amenities does the complex offer?: Their website lists fitness center, swimming pool, outdoor kitchen, fireplace, BBQ grills, clubhouse, cyber lounge, and indoor basketball court.
Can I remove a carport from my lease if I add one?: No. One resident reported being unable to remove a carport once added and was told this restriction would not have been disclosed.
How do they handle lease breaks?: Past residents report a lease-breaking fee equivalent to two months of rent is charged, but documentation errors have led to unexpected debt collection notices years later; get all terms in writing.

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Broadstone Colonnade

What Residents Say

What This Community Gets Right

Before You Tour

Maintenance, Management & More

Compared to Nearby Communities

How This Score Was Calculated

Scores by Category

Common Renter Questions

Similar apartment complexes nearby

Colonnade

Maxwell Townhomes

Trails of Elm Creek

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