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Maxwell Townhomes

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 413 Google reviews · How we rank ›

3.3(413) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet-Friendly ApartmentsLuxury Apartments
Maxwell Townhomes
Location
Vance Jackson, San Antonio
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
413
Ranking
#160 in Pet-Friendly Apartments
Best for
Renters prioritizing amenities and staff kindness over unit maintenance quality.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-09-25.

What Residents Say

Maxwell Townhomes draws loyal residents who appreciate staff like Claudia and Jessica, the on-site pools and courts, and flexibility when rent is tight. Yet chronic AC failures (units stuck at 74°F, $400+ summer bills), ignored noise complaints, black mold, and roaches frustrate long-term tenants. Management marks maintenance requests complete without fixing them; the grounds look neglected, lighting is poor, and dog owners let pets roam unleashed. Reviewers stay for amenities and location but leave over habitability and responsiveness.

Praised for
  • Helpful office staff named (Claudia, Jessica, Becca, Stephanie)
  • Community amenities (pools, gym, courts, playground)
  • Flexible management on payment issues
  • Good location (Vance Jackson/Stone Oak area)
  • Quick maintenance response when it works
Watch-outs
  • AC not functioning or inadequately repaired; high cooling bills
  • Noise complaints ignored by management
  • Black mold and pest issues (roaches, wasps)
  • Unresponsive to tenant concerns; requests marked complete without actual repair
  • Poor grounds maintenance, dead trees, inadequate lighting
  • Package theft and parking problems
  • Loose dog policy enforcement
responsive-managementpoor-communicationunresponsive-officeslow-maintenance-responseclean-facilitiespest-problemsparking-issuespackage-theftfriendly-staff
Best for: Renters prioritizing amenities and staff kindness over unit maintenance quality.
Think twice if: AC problems persist across units with slow fixes; black mold complaints; management reportedly ignores noise disturbances and may mark repairs complete without attempting them.

What This Community Gets Right

  • Named staff go extra mile (Claudia, Jessica, Becca, Stephanie cited by name)
  • Amenities package: two pools, gym, tennis, basketball, soccer field
  • Flexible with rent payment difficulties
  • Good North San Antonio location

Before You Tour

  • Named staff praised: Claudia (leasing agent), Jessica, Becca, Stephanie
  • AC failures documented: units max out at 74°F; residents report $400+ summer electric bills
  • Black mold in units unaddressed for 3+ months
  • Maintenance requests marked complete without actual repair completion
  • Loose dog incidents: reviewers report near-attacks from unleashed pets
  • Package theft reported from front porches

Maintenance, Management & More

Pet-Friendly Apartments
Pet policy unenforced; multiple reports of unleashed dogs roaming and attacking; owners do not intervene.
Luxury Apartments
Amenities and location are strong; maintenance quality and habitability issues (AC, mold, pests) undermine premium positioning.

Compared to Nearby Communities

  • Rated 3.3 against a 3.78 average across the 313 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 44
Profile completeness 100
Verification 30

Scores by Category

5
212
4
19
3
17
2
17
1
148

Common Renter Questions

Does Maxwell Townhomes accept Housing Choice Vouchers?
Yes, their website states Housing Choice Voucher applicants are welcome.
What amenities are included?
Two pools, fitness center, tennis court, basketball court, soccer field, playground, and reserved parking.
What is the current move-in deal?
4 weeks free rent plus $0 admin fee with approved credit on select units and lease terms.

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Last updated 2026-09-25