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Maxwell Townhomes

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 410 Google reviews · How we rank ›

3.3(410) 57 composite score See reviews on Google ✓ Google-verified
Student HousingPet-Friendly Apartments
Maxwell Townhomes
Services
Student Housing, Pet-Friendly Apartments
Reviews
410

What Residents Say

Maxwell Townhomes draws sharp contrasts: some residents praise attentive staff like Claudia and Joseph Cruz, while most recent tenants report chronic maintenance neglect, unrepaired HVAC systems that spike electricity bills, and offices that ignore requests or hang up when recognized. Several cite potential Texas Property Code violations (mold, heating failures, wrongfully retained deposits). Amenities exist but grounds upkeep is inconsistent, and parking chaos with abandoned vehicles compounds frustration over $40 monthly reserved parking fees.

The property appears understaffed for its age and size. Tenants report leasing agents refusing apartment tours due to lack of vacant units, then discovering serious mechanical and safety issues post-move. Management's pattern of marking maintenance requests "closed" without repair, combined with defensive behavior toward tenant calls, suggests a management culture that prioritizes liability reduction over resident care.

Praised for
  • friendly leasing staff (when engaged)
  • property amenities (pool, fitness, park)
  • well-kept grounds (reported by some)
  • responsive individual staff members
Watch-outs
  • unresponsive to maintenance requests
  • HVAC failures and poor heating/cooling
  • black mold and habitability violations
  • parking and towing problems
  • poor office communication and call screening
  • noisy neighbors and inadequate enforcement
  • high upfront costs without unit viewing
  • package theft and inadequate lighting
poor-communicationslow-maintenance-responsenoisy-neighborsunresponsive-officeparking-issuespackage-theftfriendly-staff
Best for: short-term renters or those who can afford expensive emergency repairs and have strong advocacy skills.
Think twice if: You need reliable HVAC, depend on quick maintenance response, or value clear communication. Office screens calls, marking requests complete without repair is documented pattern.

What This Community Gets Right

  • attentive leasing agents available (when present)
  • on-site amenities: pool, fitness center, park
  • townhome format with private outdoor space

Before You Tour

  • Leasing agents Claudia and Joseph Cruz praised for attentiveness and empathy
  • HVAC repairs documented as failed multiple times over months; one tenant received electricity bill around $200 due to broken heating
  • One tenant reports black mold unaddressed for 3 months
  • One tenant claims wrongful retention of $400 application deposit, check allegedly sent to non-existent P.O. Box
  • Reserved parking $40/month; abandoned vehicles clutter lot
  • Package theft reported; poor outdoor lighting noted

Maintenance, Management & More

Student Housing
Staff can be engaged and helpful during move-in, but maintenance responsiveness fails; leasing won't show units if vacant inventory is low.
Pet-Friendly Apartments
No specific praise or complaint tied to pet policies in reviews.

Compared to Nearby Communities

  • Rated 3.3 against a 3.7 average across the 114 student housing businesses listed here.
  • Has more Google reviews than 94% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 40
Profile completeness 100
Verification 30

Scores by Category

5
208
4
18
3
16
2
17
1
151

Common Renter Questions

Can I tour an apartment before signing?
Residents report being told no units are available to show and directed to view online instead, with no model apartment offered.
How quickly does maintenance respond?
Multiple residents report weeks of unresolved HVAC requests, with maintenance marking tickets closed without repair.
What is the parking situation?
Reserved parking costs $40/month. The lot has many abandoned vehicles and inadequate lighting; one resident was towed from an unmarked reserved space.
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Last updated 2026-07-23