Greater San Antonio Apartment Complex Guide
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Westchase Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 115 Google reviews · How we rank ›

3.6(115) 60 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
Westchase Apartments
Services
Affordable & Section 8 Housing, Luxury Apartments, Furnished & Corporate Housing
Reviews
115

What Residents Say

Long-term residents and newcomers alike report responsive maintenance staff (especially Beth, Mike, Virginia, and Priscilla) and low rents that make the complex attractive. However, a vocal minority describe years of unresolved problems: broken gates exposing the property to theft, standing water and filth in common areas, slow repairs to structural issues (loose stairs, patio doors, siding), and frustration that management enforces tenant rules aggressively while neglecting its own maintenance obligations.

Praised for
  • friendly and responsive staff
  • quick maintenance response
  • affordable pricing
  • clean, well-maintained units
  • safe, quiet community
Watch-outs
  • poor gate security and upkeep
  • slow follow-through on major repairs
  • rule enforcement inconsistent and heavy-handed
  • pest control issues
  • limited parking and building management challenges
responsive-managementslow-maintenance-responsequick-maintenancefriendly-staffclean-facilitiespest-problemsvalue-for-moneysafe-communityparking-issues
Best for: First-time renters and budget-conscious families seeking affordability and responsive staff over turnkey perfection.
Think twice if: You prioritize flawless building upkeep and swift resolution of structural problems; gate security, parking, and pest issues are ongoing concerns.

What This Community Gets Right

  • affordable rents for the area
  • attentive front office and maintenance team
  • recent renovations and pool maintenance
  • pet-friendly with bark park

Before You Tour

  • Beth (Director) noted for unit renovations and HVAC upgrades; Mike (Maintenance) praised for responsiveness and problem-solving; Virginia (Leasing) recognized by residents for friendliness and attentiveness
  • One-bedroom units rented at $645/month in the past; prices have risen since then
  • Renovated units available; newer HVAC systems installed for some residents
  • Pool area recently renovated; parking lot also redone
  • Bark park and picnic area on-site
  • Outdoor washer/dryer on balconies; no indoor laundry mentioned

Maintenance, Management & More

Affordable & Section 8 Housing
Low rents attract first-time and budget-conscious renters, but deferred maintenance and building neglect offset the savings.
Pet-Friendly Apartments
Bark park appreciated; however, tennis court and common areas report dog waste and poor upkeep.
Student Housing
Safe, quiet environment and affordability appealing; one reviewer explicitly recommended for students.

Compared to Nearby Communities

  • Rated 3.6 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 8
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
62
4
12
3
3
2
4
1
34

Common Renter Questions

What is the parking situation like?
Parking is available around the back; front buildings have more limited spots. Multiple residents report non-residents parking in resident spaces, making evening parking difficult.
Are pets allowed?
Yes. A bark park is on-site. Pet rent applies.
How responsive is maintenance?
Typically 1–2 days, even during holidays, according to residents. However, major structural repairs and outdoor issues (broken gate, loose stairs, mold) can remain unresolved for months.

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3.3(102)✓ Google-verified

Half the reviews praise staff (especially Roger) for responsiveness and a calm, safe setting, backed up by quick maintenance and appealing grounds. The other half cite serious drawbacks: roaches, bugs, pool downtime, and dirty units on arrival that weren't addressed fairly, leaving some residents handling pest and cleaning problems on their own.

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Eckhert Crossing Apartments
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Eckhert Crossing Apartments

3.6(34)✓ Google-verified

Leasing staff earn consistent praise for warmth and professionalism during touring and initial sign-up, but the experience diverges sharply after residents move in. While some report quick maintenance response, others face months of unresolved problems: broken security gates inviting theft and wildlife, mold spreading through poorly ventilated units, packages and storage units repeatedly broken into, and management ignoring calls and emails about deposits, refunds, and maintenance requests. The property appears well-built and well-kept visually, with modern finishes and good parking. However, the gap between leasing promises and post-move operational care is severe. Residents describe a shift from friendly service to indifference once the lease is signed, leaving many feeling they paid for luxury that was not sustained.

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Last updated 2026-08-23