Greater San Antonio Apartment Complex Guide
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Westchase Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 115 Google reviews · How we rank ›

3.5(115) 58 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsStudent HousingFurnished & Corporate Housing
Westchase Apartments
Location
Northwest Side, San Antonio
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
115
Ranking
#260 in Luxury Apartments
Best for
First-time renters and students on a budget who prioritize friendly staff and quick repairs.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

Long-term residents and first-time renters consistently praise staff responsiveness and value, with maintenance staff like Mike and office team members earning specific recognition. However, a vocal segment reports serious gaps between rule enforcement and actual maintenance: broken gates exposing residents to theft, structural issues left unresolved for months, poor weatherproofing, and security concerns (vandalism, break-ins) that management has declined to address. Staff quality cannot overcome the property infrastructure complaints.

Praised for
  • responsive maintenance staff
  • friendly management and office team
  • affordable pricing
  • clean facilities and grounds
  • renovated units
Watch-outs
  • slow response to major structural issues
  • inconsistent rule enforcement
  • security vulnerabilities and crime
  • pest control problems
  • poor insulation and weather sealing
responsive-managementquick-maintenancefriendly-staffslow-maintenance-responseparking-issuessafe-communityvalue-for-money
Best for: First-time renters and students on a budget who prioritize friendly staff and quick repairs.
Think twice if: Security and long-term property condition are your top concerns; some report unresolved crime, structural issues, and poor weatherproofing despite staff friendliness.

What This Community Gets Right

  • affordable rents ($645–$850 range noted)
  • friendly, named staff (Beth, Mike, Priscilla, Virginia)
  • quick maintenance turnaround
  • recent renovations and pool maintenance

Before You Tour

  • Beth (Director), Mike and Fabian (maintenance staff), and office staff Virginia, Priscilla, Natasha named for service
  • HVAC system replacement mentioned as resident benefit
  • One-bedroom rent: $645/month; two-bedroom: $850/month (prices from 2024–2025 reviews)
  • Gate security flaw: no guest codes provided; residents' full names visible; gate has been broken for extended periods
  • Pool cleaner broken for approximately two years
  • Mud slide in parking lot unrepaired; loose stairs patched with tape instead of fixed
  • Washer/dryer located on exterior balcony, subject to weather damage

Maintenance, Management & More

Student Housing
Recommended for affordability and safety, but complaints about rule enforcement and structural maintenance may frustrate longer-stay renters.
Affordable & Section 8 Housing
Praised for low rents and friendly staff; security gaps and deferred maintenance are downsides for cost-conscious tenants.
Pet-Friendly Apartments
Bark park and dog stations available; pet rent charged; one reviewer noted dog poop on tennis court and unclear waste management.
Furnished & Corporate Housing
No clear evidence in reviews; business center with WiFi listed on website but not mentioned in reviews.

Compared to Nearby Communities

  • Rated 3.5 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 37% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 3
Review volume 90
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
62
4
12
3
3
2
3
1
35

Common Renter Questions

What is the rent range?
One-bedroom units rent for $645/month; two-bedroom units for $850/month. Pet rent is charged separately. Prices have increased since these reviews were written.
Is maintenance responsive?
Most residents report quick response times (one to two days, even around holidays). However, major repairs like structural issues and weather sealing have been delayed for months or left incomplete.
What amenities are available?
Pool, bark park, tennis court, business center with WiFi, playground, picnic area with grills, and newly renovated units with fireplaces and designer finishes.

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Eckhert Crossing Apartments

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Leasing staff earn strong praise for professionalism and patience, and the apartments themselves are modern and well-maintained cosmetically. Residents and touring prospects who interact with Erika, Nathan, or Katie report smooth, helpful experiences. The tension arises after move-in. Multiple residents describe mold, inadequate ventilation, gate failures lasting months, recurring package and car thefts, and an unresponsive property manager (mentioned as Cordrey) who does not return calls or emails. Deposit refunds and referral fees go unresolved for months. While some residents report quick maintenance responses, others say maintenance never arrives. Management rarely informs residents of break-ins or storage thefts until residents discover them.

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Last updated 2026-09-25