Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.
Leasing staff earn strong praise for professionalism and patience, and the apartments themselves are modern and well-maintained cosmetically. Residents and touring prospects who interact with Erika, Nathan, or Katie report smooth, helpful experiences.
The tension arises after move-in. Multiple residents describe mold, inadequate ventilation, gate failures lasting months, recurring package and car thefts, and an unresponsive property manager (mentioned as Cordrey) who does not return calls or emails. Deposit refunds and referral fees go unresolved for months. While some residents report quick maintenance responses, others say maintenance never arrives. Management rarely informs residents of break-ins or storage thefts until residents discover them.
Half the reviews praise staff (especially Roger) for responsiveness and a calm, safe setting, backed up by quick maintenance and appealing grounds. The other half cite serious drawbacks: roaches, bugs, pool downtime, and dirty units on arrival that weren't addressed fairly, leaving some residents handling pest and cleaning problems on their own.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Long-term residents and first-time renters consistently praise staff responsiveness and value, with maintenance staff like Mike and office team members earning specific recognition. However, a vocal segment reports serious gaps between rule enforcement and actual maintenance: broken gates exposing residents to theft, structural issues left unresolved for months, poor weatherproofing, and security concerns (vandalism, break-ins) that management has declined to address. Staff quality cannot overcome the property infrastructure complaints.
Last updated 2026-09-25