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Copper Mill Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 380 Google reviews · How we rank ›

3.4(380) 58 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Copper Mill Apartments
Location
Far West Side, San Antonio
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
380
Ranking
#221 in Luxury Apartments
Best for
New renters who value patient, thorough leasing support and don't require immediate AC repairs or comprehensive security.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Front office staff including Jeanette and Mariah earn consistent praise for patient, helpful move-in support, while the pool and grilling areas remain well-maintained. Beneath this lies a pattern of serious tenant concerns: AC units left unrepaired for months, maintenance work orders closed without fixes, surprise fees layered onto advertised rent, documented mold and water damage, catalytic converter theft without parking cameras, and complaints of retaliatory eviction filings by management when residents assert their rights.

A 2019 resident traces escalating issues under multiple ownerships, alleging management uses predatory fee structures and bad-faith tactics despite the property receiving public housing tax exemptions. The most severe complaint involves a daughter who developed mold-related health complications while pregnant, corroborated by hospital records. This data reflects acute operational and maintenance failures that leave affordability claims in question given the reported financial distress and pending foreclosure proceedings.

Praised for
  • friendly, helpful office staff
  • responsive maintenance team
  • clean pool and outdoor amenities
  • smooth move-in process
Watch-outs
  • non-functional AC units
  • slow maintenance response to work orders
  • hidden fees and overcharges
  • mold, water damage, pest infestations
  • inadequate parking security and vehicle theft
  • undisclosed lease terms and mandatory inspections
  • predatory management practices and retaliatory tactics
friendly-staffpoor-communicationslow-maintenance-responsehidden-feespest-problemsparking-issuesunresponsive-office
Best for: New renters who value patient, thorough leasing support and don't require immediate AC repairs or comprehensive security.
Think twice if: You need reliable AC, quick maintenance response, transparent pricing, secure parking, or live with health sensitivities; multiple tenants report months-long AC outages and documented mold.

What This Community Gets Right

  • Jeanette and front office staff praised for patient, attentive leasing support
  • pool and outdoor grilling areas kept clean and maintained
  • responsive maintenance when communicated with clearly

Before You Tour

  • Jeanette and Mariah named as standout leasing staff
  • AC units left unrepaired for months despite repeated tenant requests
  • maintenance work orders closed without completing fixes
  • documented mold found in at least one unit; tenant hospitalized
  • catalytic converter theft reported with no parking lot cameras
  • towing of registered vehicles without advance notice reported
  • property under foreclosure proceedings following $32M loan default
  • receives public housing tax exemption (~$823k annually) despite minimal affordable units

Maintenance, Management & More

Luxury Apartments
Rating (3.4/5) well below category average (3.78); ranked 91st percentile by volume but with acute maintenance and habitability complaints.
Affordable & Section 8 Housing
Receives public housing subsidy but tenants report surprise fees, overcharges, and retaliatory eviction tactics; advertised affordability contradicted by hidden charges.
Pet-Friendly Apartments
Gated dog park available; pet fees stated at $400 minimum plus $25/month, but no review detail on pet experience.
Furnished & Corporate Housing
No review evidence supports this category.

Compared to Nearby Communities

  • Rated 3.4 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 93% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
204
4
19
3
12
2
12
1
133

Common Renter Questions

What are the pet fees?
Pet policy fee starts at $400 and pet rent is a minimum of $25 per month, according to the website.
Are there cameras in the parking lot?
No. Multiple residents report catalytic converter theft and note the absence of working parking lot cameras or a functioning gate.
How long do AC repairs usually take?
Reviews report AC units left non-functional for months despite repeated requests. One resident noted the complex has not repaired AC units while neighboring complexes maintain working systems.

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Last updated 2026-09-25