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Sapphire Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 278 Google reviews · How we rank ›

4.0(278) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingPet-Friendly ApartmentsLuxury ApartmentsStudent HousingFurnished & Corporate Housing
Sapphire Apartments
Location
Northwest Side, San Antonio
Services
Affordable & Section 8 Housing, Pet-Friendly Apartments, Luxury Apartments
Reviews
278
Ranking
#15 in Affordable & Section 8 Housing
Best for
Single parents and families rebuilding credit who need respectful, patient leasing service.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Most residents experience responsive, caring staff who treat applicants with dignity regardless of credit or rental history. Move-in is fast, and leasing agents like Sabrina handle requests patiently. The community feels safe and quiet for families, with quick maintenance response. Two residents reported serious issues: pest infestation and poor end-of-lease handling by newer management that charged cleaning and matching fees despite advance payments. A handful mention noisy neighbors.

The office is staffed by Sabrina (leasing agent), Gina and Jennifer (managers, including prior management), and support staff. Amenities include two pools, fitness center, dog park, business center, and a gourmet coffee station. Rent starts at $799 with move-in specials offering up to $1,680 in free rent. Application costs $25; admin fee $110. Located Northwest Side near Wurzbach, close to Interstate 10 and 410.

Praised for
  • friendly, respectful staff
  • fast maintenance response
  • welcoming to applicants with credit issues
  • safe, quiet, family-friendly community
  • quick move-in process
Watch-outs
  • pest infestation (roaches, mice)
  • noisy neighbors
  • unresponsive office staff
  • excessive charges at move-out
  • management quality declined over time
responsive-managementfriendly-staffclean-facilitiessafe-communitypest-problemsnoisy-neighbors
Best for: Single parents and families rebuilding credit who need respectful, patient leasing service.
Think twice if: History of pest problems and noisy neighbors reported; newer management received complaints about move-out fees and slow response times.

What This Community Gets Right

  • Staff treat all applicants with respect, not judgment
  • Case-by-case review for credit/rental history issues
  • Fast approval and move-in turnaround
  • Maintenance orders completed quickly

Before You Tour

  • Sabrina (leasing agent) frequently praised for patience and helpfulness
  • Gina (manager) credited with professional case-by-case review
  • Maintenance orders reported completed within 24 hours
  • One resident reported $150 carpet cleaning charge at move-out despite cleaning unit in advance
  • Management changed approximately two years ago with staff noting decline in responsiveness

Maintenance, Management & More

Affordable & Section 8 Housing
Staff welcome applicants with credit challenges and rental history issues; case-by-case review reported as fair and compassionate.
Pet-Friendly Apartments
Dog park listed as amenity; no specific pet-related complaints or praise in reviews.
Furnished & Corporate Housing
No evidence in reviews.
Luxury Apartments
No evidence in reviews.
Student Housing
No evidence in reviews.

Compared to Nearby Communities

  • Rated 4 against a 3.6 average across the 126 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 32
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
171
4
37
3
12
2
8
1
50

Common Renter Questions

What is the starting rent at Sapphire Apartments?
Move-in special rent starts at $799. The business also offers up to $1,680 in free rent as part of current move-in specials.
Do you work with people who have credit issues or past rental problems?
Yes. Sapphire reviews applications case-by-case and does not automatically deny residents with lower credit scores or broken leases. Staff assess each situation individually.
How long does maintenance take?
Reviewers report maintenance orders are completed within 24 hours, often same-day.

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Last updated 2026-09-25