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Sapphire Apartments

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 277 Google reviews · How we rank ›

4.0(277) 72 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate HousingPet-Friendly Apartments
Sapphire Apartments
Services
Affordable & Section 8 Housing, Luxury Apartments, Furnished & Corporate Housing
Reviews
277

What Residents Say

Sapphire builds trust by treating people with dignity, especially those rejected elsewhere for credit issues or rental history problems. Staff-notably Sabrina, Gina, and Jennifer-routinely guide renters through approvals in hours rather than days and follow through on maintenance quickly. The community feels quiet and family-friendly to many residents. Yet pest control lapses and billing disputes over move-out charges undercut the experience for a vocal minority, and one long-term resident cited declining standards after management turnover.

Recent shift: One long-term resident reported management quality declined roughly two years ago after staffing changes, citing delayed complaint response and billing disputes. However, more recent reviews (within 6 months) continue to praise current staff, suggesting either recovery or inconsistency across shifts.

Praised for
  • staff goes above and beyond for difficult situations
  • respectful treatment of renters with low credit or broken leases
  • quick lease approval and move-in process
  • friendly and knowledgeable office staff
  • quiet, well-maintained community
Watch-outs
  • pest infestation issues
  • noisy neighbors
  • delayed complaint resolution
  • disputed move-out charges and cleaning fees
  • management changes led to decline in service
responsive-managementfriendly-staffclean-facilitiesquick-maintenancepest-problemswell-maintained-grounds
Best for: Single parents and families recovering from credit or lease setbacks seeking respectful treatment
Think twice if: Pest control history is inconsistent; move-out billing disputes and slow complaint resolution reported by past residents

What This Community Gets Right

  • works case-by-case with people facing credit or rental history barriers
  • same-day or next-day lease approval
  • maintenance completed quickly
  • staff named and praised individually

Before You Tour

  • Sabrina (leasing agent) named 11+ times for patience and going beyond typical duties
  • Gina (manager) praised for case-by-case underwriting
  • Jennifer (manager) noted for managing tenant issues
  • Maintenance orders reportedly completed within hours to days
  • Move-out carpet cleaning charges ($150+) disputed
  • One four-year resident reported management decline and two-day complaint resolution lag after management changes

Maintenance, Management & More

Affordable & Section 8 Housing
Approves renters other complexes reject for credit or lease history; case-by-case review cited as key differentiator
Pet-Friendly Apartments
Dog park present; no complaint or praise text specifically addresses pet policies
Furnished & Corporate Housing
Fully equipped kitchen and business center listed; no review mentions corporate housing use

Compared to Nearby Communities

  • Rated 4 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 32
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
170
4
37
3
12
2
8
1
50

Common Renter Questions

How quickly can I get approved?
Reviews report same-day or next-day approval, even for renters denied elsewhere. Sabrina, the leasing agent, completes applications in as little as 15 minutes.
Do you work with people who have low credit or broken leases?
Yes. The business reviews applications case-by-case and takes time to understand your situation rather than automatically declining. Multiple reviews highlight this as a strength.
How fast are maintenance requests handled?
Reviewers report orders completed within hours to days. One resident noted Sabrina ensures tenant needs are fixed in a timely manner.

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Last updated 2026-08-23