16 low data
Ed and Kathleen's Place
No rating yet
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Luxury Apartments
The Alto
Luxury ApartmentsPet-Friendly ApartmentsStudent HousingGated & Secured Communities
- Services
- Luxury Apartments, Pet-Friendly Apartments, Student Housing
- Reviews
- 86
What Residents Say
Most residents praise Eric and the management team for their responsiveness and genuine care, describing a clean, quiet community where maintenance arrives promptly and staff host community events. Tenants love the spacious townhomes with wraparound balconies and the convenient northwest location. However, some report persistent pool closures without notice, inconsistent unit updates, and isolated water pressure problems in their kitchens and laundry.
The newer management (as of late 2024) has earned high marks for communication and 48-hour inspection notices, a shift from rushed scheduling under previous ownership. Repeat renters cite strong tenant relationships and community building. Complaints cluster around pool maintenance and unit condition upon move-in; these issues appear isolated rather than property-wide but create friction for affected residents.
Praised for
- friendly, helpful management (especially Eric and Abel)
- quick maintenance response
- quiet, well-maintained community
- spacious apartments with good views
- convenient location near medical center and shopping
Watch-outs
- pool frequently closed or poorly maintained
- outdated units not upgraded upon move-in
- last-minute inspection notices (prior management)
- water quality issues in some units
responsive-managementfriendly-staffquiet-communitywell-maintained-groundsclean-facilitiessafe-communityamenity-quality
Best for: Families and pet owners seeking spacious, quiet apartments with responsive management near employment centers.
Think twice if: Pool closures and water issues have affected some units; verify unit condition and water pressure during tours.
What This Community Gets Right
- Spacious townhomes with wraparound balconies and views
- Responsive management team (Eric, Abel, and office staff)
- Fast maintenance response
- Pet-friendly with walk-friendly neighborhood
Before You Tour
- Eric (apartment manager) repeatedly praised by name for move-in and ongoing assistance
- Abel (staff) noted for kindness and problem-solving
- New management (late 2024) switched from same-day to 48-hour inspection notices
- Community events include pizza parties and giveaways
- Townhomes feature three balconies in some units
- On-site maintenance
Maintenance, Management & More
- Luxury Apartments
- Spacious, well-maintained units attract long-term residents; some complaints about outdated appliances and unit conditions for new tenants.
- Pet-Friendly Apartments
- Dog-friendly with nearby walking areas; residents appreciate the welcoming pet policy.
- Gated & Secured Communities
- Quiet, well-maintained grounds with respectful neighbors; residents feel safe.
- Student Housing
- Convenient location and spacious units appeal to renters, though price point may lean luxury.
Compared to Nearby Communities
- Rated 3.8 against a 3.76 average across the 311 luxury apartments businesses listed here.
- Has more Google reviews than 28% of the businesses in this directory.
How This Score Was Calculated
How We Score Star rating 19
Review volume 84
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30
Scores by Category
5
57
4
4
3
1
2
0
1
24
Common Renter Questions
- How quickly does maintenance respond to requests?
- Multiple residents report prompt response times. One 2-year tenant states maintenance requests are handled promptly and the team does a great job keeping the property looking nice.
- Is the pool open and clean?
- Pool quality varies. The complex opened it earlier under new management and residents praise it in summer, but closures have occurred without clear signage, and water clarity has been reported as poor during some periods.
- What notice does the community give for inspections?
- Under current management (as of early 2026), residents receive 48-hour notice for inspections. Previous management gave only hours' notice via email.
Similar apartment complexes nearby
53
Hidden Meadow Apartments
3.4(76)✓ Google-verified
Hidden Meadow offers cheap rent and a responsive manager, but residents split sharply on whether the trade-offs are worth it. Tenants report recurring pest problems even in clean units, inconsistent noise enforcement, unpaved streets, and occasional mailbox theft. Long-term residents stay for affordability; new arrivals often discover the property suits temporary stays better than permanent homes.
Luxury Apartments
61
Calypso Apartments
3.7(152)✓ Google-verified
Calypso residents split sharply on their experience. Those praising the complex highlight Abigail's personal attention, quick maintenance through technician Dillon, and a safe, clean community where staff unlock facilities for tenants even on holidays. A vocal minority report the opposite: unreachable office staff (reaching only an automated system called Mia), roach infestations, mysterious charges for pest control and trash fees, and a revolving door of management over the past decade.
Affordable & Section 8 HousingLuxury Apartments