Greater San Antonio Apartment Complex Guide
Menu
Check Availability Call
Alta Rolling Oaks logo

Alta Rolling Oaks

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 119 Google reviews · How we rank ›

4.7(119) 81 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury Apartments
Alta Rolling Oaks
Service
Luxury Apartments
Reviews
119

What Residents Say

Most residents praise the staff's attentiveness, with Kellie, Jade, and Vicky consistently recognized for their responsiveness and willingness to work with residents' needs. The property itself earns high marks for clean amenities, an attractive pool area, and regular community events that foster a welcoming atmosphere.

However, one resident reported a severe pest control failure with rats repeatedly entering their second-floor apartment despite paid monthly pest services. Pet waste in common areas and lingering odors from previous residents also draw complaints. The lack of perimeter gating, while noted as a minor drawback, does not significantly impact the overall experience for most.

Praised for
  • professional and caring staff
  • responsive management
  • well-maintained amenities and grounds
  • community events and activities
  • smooth leasing process
Watch-outs
  • rodent and pest control issues
  • open community lacks gating
  • pet waste maintenance in common areas
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiespest-problemsvalue-for-money
Best for: Professionals seeking community engagement and responsive staff; seniors appreciate detailed leasing guidance
Think twice if: Pest control reliability is a concern; verify solutions with management if this is a priority for you

What This Community Gets Right

  • staff known by name for exceptional responsiveness
  • well-maintained pool and grounds
  • work-friendly spaces and resident events
  • consistent monthly billing without surprise hikes

Before You Tour

  • Kellie (Assistant Manager) and Jade (leasing staff) repeatedly named for going above and beyond
  • Monthly billing rates remain consistent without unexpected hikes
  • Maintenance and pest control included in fees but pest contractor visits property-wide rather than unit-specific
  • Community hosts resident events, food trucks, and work meetings in clubhouse
  • One resident reported rodents in second-floor unit over three days despite weekly pest visits

Maintenance, Management & More

Luxury Apartments
Leasing staff praised for patience and expertise; amenities (pool, fitness, work spaces) well-maintained; pest control failure in one unit undermines premium positioning

Compared to Nearby Communities

  • Rated 4.7 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 39% of the businesses in this directory.

Most Mentioned in Reviews

beautiful propertybrand new propertypool areawelcoming stafffood truck eventkitchen areaquick processswimming poolquiet communityleasing process

How This Score Was Calculated

How We Score
Star rating 69
Review volume 90
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Scores by Category

5
104
4
4
3
3
2
3
1
5

Common Renter Questions

Do you allow pets and what are the fees?
Yes. Pet fee is $400 per pet (non-refundable) and monthly pet rent is $25 per pet. The community includes a dog park and pet washing station.
Do you have office or work space for residents?
Yes. The Work-Well space offers private offices, and management allows residents to host meetings in the clubhouse.
Is pest control included?
Monthly pest control is included, but the contractor visits on a property-wide schedule rather than treating individual units unless requested.

Similar apartment complexes nearby

Rio @ 1604
54

Rio @ 1604

3.3(196)✓ Google-verified

Rio @ 1604 draws divided opinion after recent management changes. Residents who moved in late 2024 and onward report improved trash service, Friday pest control, and responsive leasing staff, with some referring friends. However, long-term tenants document systemic failures spanning years: pest infestations in walls and appliances, foundation issues in Building 8, maintenance requests closed without repairs, roofs leaking, heaters nonfunctional through freezes, and water damage with visible black mold. Office staff often absent, unreachable, or evasive. The property's spaciousness and amenities appeal to budget-conscious renters, but severe documentation of unresolved health and safety concerns (pest-related illnesses, water damage, structural rot) contrasts sharply with newer residents' experiences. Service quality appears heavily dependent on building and move-in timing. The ownership model (out-of-state, hands-off) and known staff instability leave accountability unclear and recovery uncertain.

Luxury Apartments
View profile
Judson Pointe
62

Judson Pointe

3.8(93)✓ Google-verified

Five-star residents consistently praise the leasing and maintenance teams, especially Nicole and Kristen, for their warmth and quick action on work orders. The property feels quiet and well-kept to long-term residents who value the fitness center and onsite storage. However, recent one-star reviews cite management indifference, an application fee placed in collections without consent, and complaints about other residents' behavior (marijuana smoke, pet waste). The sharp divide reflects staff quality offset by management and resident conduct issues.

Luxury Apartments
View profile
Us 1604
71

Us 1604

4.3(148)✓ Google-verified

Leasing staff earn consistent praise for warmth and knowledge, and many residents love the spacious apartments and resort amenities when things run smoothly. However, recurring maintenance failures-particularly months-long elevator outages-and sluggish management responses undermine the luxury positioning. Residents report trash accumulation, canceled advertised amenities (car wash, dog wash), thin walls, and poor security follow-up despite prior warnings. \n\nNia, Katie Gideon, Felix Untalan, Monica, and Estafani are named for excellent leasing support. Monica and Felix earned praise for community leadership and care. Conversely, move-out deposit refunds have been withheld without timely explanation, and some office staff (Dee, Apple) have been perceived as dismissive. The gap between advertised Class A living and actual day-to-day experience-coupled with rent near $1,400-leaves residents frustrated.

Luxury Apartments
View profile

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-08-23