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Rio @ 1604

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 196 Google reviews · How we rank ›

3.3(196) 54 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Rio @ 1604
Service
Luxury Apartments
Reviews
196

What Residents Say

Rio @ 1604 draws divided opinion after recent management changes. Residents who moved in late 2024 and onward report improved trash service, Friday pest control, and responsive leasing staff, with some referring friends. However, long-term tenants document systemic failures spanning years: pest infestations in walls and appliances, foundation issues in Building 8, maintenance requests closed without repairs, roofs leaking, heaters nonfunctional through freezes, and water damage with visible black mold. Office staff often absent, unreachable, or evasive.

The property's spaciousness and amenities appeal to budget-conscious renters, but severe documentation of unresolved health and safety concerns (pest-related illnesses, water damage, structural rot) contrasts sharply with newer residents' experiences. Service quality appears heavily dependent on building and move-in timing. The ownership model (out-of-state, hands-off) and known staff instability leave accountability unclear and recovery uncertain.

Praised for
  • spacious apartments
  • helpful leasing staff (when available)
  • good amenities on-site
  • budget-friendly option
Watch-outs
  • severe pest infestations (roaches, rats, mice)
  • maintenance requests ignored or delayed for months
  • trash and overflowing dumpsters chronic issue
  • unresponsive office and poor communication
  • water damage and structural problems unfixed
  • utility bills unpaid by management
  • staff turnover and lack of accountability
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responseoverpricedpackage-theftamenity-quality
Best for: budget-conscious renters comfortable with recent turnover accepting recent improvements
Think twice if: long history of unresolved pest, maintenance, and communication failures; verify current management responsiveness and building-specific conditions before signing

What This Community Gets Right

  • spacious floor plans with private balconies
  • included washer and dryer in units
  • on-site pool and fitness center
  • budget-friendly relative to luxury category

Before You Tour

  • Lease intake simplified and reduced deposit requirements under new management
  • Friday pest control spray reported by current residents
  • Building 8 has documented severe foundation issues owners refuse to repair
  • Trash service switched to new vendor late 2024 after chronic overflows
  • Multiple tenants report maintenance requests left open for 3-12 months
  • Internet and utilities previously unpaid by management, affecting resident service
  • One resident documented roof leaks, black mold, water damage, and roach infestation causing foodborne illness
  • Maintenance staff language barriers noted in complaint documentation

Maintenance, Management & More

Luxury Apartments
spacious units and updated amenities praised by newer residents, but severe pest and structural defects documented in older reviews; quality inconsistent by building and tenant tenure

Compared to Nearby Communities

  • Rated 3.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 63% of the businesses in this directory.

Most Mentioned in Reviews

1970s experiencepooloverflowing trashoffice areaspacious apartmentrenovationspest controlhelpful staffwelcoming atmospherequiet place

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 30
Profile completeness 100
Verification 30

Scores by Category

5
93
4
20
3
7
2
12
1
64

Common Renter Questions

What's included in apartments at Rio @ 1604?
Units include washer and dryer, granite countertops, and private balconies or patios with storage. The complex has a resort-style pool, fitness center, and dog park on-site.
Are there reports of pest problems here?
Yes. Long-term residents report severe roach and rodent infestations in walls and appliances. Newer residents (from late 2024 onward) note Friday pest control spraying and have not experienced issues, suggesting recent intervention. Review history shows chronic, unresolved infestations in earlier years.
How responsive is maintenance?
Experience varies widely. Recent residents report faster turnaround after a maintenance team change. Long-term residents document maintenance requests left unfixed for 3-12 months, with some staff turnover affecting service continuity.

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Last updated 2026-08-23