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The Grand Apartment Homes

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 133 Google reviews · How we rank ›

3.8(133) 68 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Grand Apartment Homes
Service
Pet-Friendly Apartments
Reviews
133

What Residents Say

Residents consistently praise spacious layouts, granite counters, and responsive maintenance handled by Albert's team. Trish, Sylvia, and the leasing staff create a welcoming atmosphere; many renters report move-in ready units and quick ticket resolution. The main caveat: older buildings show wear, and some seasonal amenities have run into issues.

Praised for
  • responsive maintenance and quick repairs
  • spacious apartments with quality finishes
  • friendly and caring management staff
  • quiet, well-maintained grounds
  • clean move-in condition
Watch-outs
  • aging buildings need investment
  • pool security and access issues
  • minor amenity problems (gym equipment, plumbing, AC)
responsive-managementfriendly-staffquick-maintenancewell-maintained-groundsclean-facilities
Best for: Residents wanting spacious pet-friendly apartments with responsive maintenance and a close-knit community.
Think twice if: Older buildings showing age and wear; pool access and amenity upkeep can be inconsistent.

What This Community Gets Right

  • spacious floor plans with granite finishes
  • responsive maintenance team under Albert
  • personable management (Trish, Sylvia)
  • dog park and pool amenities
  • quiet community feel

Before You Tour

  • Property manager Trish leads leasing team with Sylvia at reception; both praised for going above and beyond.
  • Albert manages maintenance crew; residents note quick response times and friendly, professional service.
  • Apartments include granite countertops, walk-in pantries, and two outdoor storage rooms.
  • Units reported as clean and move-in ready at occupancy.
  • Dog park and swimming pool on-site; dog park attracts pet owners.

Maintenance, Management & More

Pet-Friendly Apartments
Dog park praised; residents report a community atmosphere that draws pet owners and encourages neighbor gatherings.

Compared to Nearby Communities

  • Rated 3.8 against a 3.73 average across the 173 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 45% of the businesses in this directory.

Most Mentioned in Reviews

spacious apartmentsgranite countertopshelpful staffpoolquick maintenancebalconiesclean propertydog parkquiet communityquiet atmosphere

How This Score Was Calculated

How We Score
Star rating 20
Review volume 92
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Scores by Category

5
71
4
20
3
13
2
9
1
20

Common Renter Questions

Do units come clean and move-in ready?
Yes. Multiple residents reported arriving to spotless, fresh-smelling apartments with no deep-clean needed at occupancy.
How quickly does maintenance respond to requests?
Albert's team responds promptly to tickets and follows up to confirm completion, typically same-day or next-day based on resident reports.
Is there a dog park?
Yes, The Grand has an on-site dog park and is pet-friendly with welcomes_dogs attributes.

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Residents consistently report attentive staff and fast maintenance response, with Jesus making emergency repairs and Gloria tending grounds daily. Individual leasing consultants like Maria, Cami, and Barry earn repeated praise for patience and clear communication during move-in. Casitas attract longer-term residents; dog park and pools round out amenities. Two serious caveats: one ceiling leak went unrepaired for weeks, and pre-move approval can be rigid. Pricing climbs steeply at lease renewal.

Pet-Friendly Apartments
Alta Rolling Oaks
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Alta Rolling Oaks

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Staff at this pet-friendly complex earn consistent praise for going above and beyond, especially Vicky and Jade. The apartments themselves are clean and new, with an active community that uses shared spaces for meetings and events. However, recent reviews flag serious pest problems in some units despite weekly pest control visits. Dog owners note waste left in grassy areas and lingering pet odors from prior residents. Maintenance response has improved under new management, though security gates remain absent.

Pet-Friendly Apartments
Madeira Apartments
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Madeira Apartments

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Five-star reviews consistently praise Madeira's responsive maintenance team, especially Geno, and engaged management led by Selinda and Felicia. The quiet Northeast Side location, clean grounds, dog park, and pool draw long-term residents. The main caveat is sporadic reports of roach infestations over several years; some tenants found the non-refundable pet deposit frustrating when damages occurred.

Pet-Friendly Apartments

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Last updated 2026-07-23