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The Grand Apartment Homes

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 133 Google reviews · How we rank ›

3.8(133) 68 composite score See reviews on Google ✓ Google-verified
Pet-Friendly Apartments
The Grand Apartment Homes
Service
Pet-Friendly Apartments
Reviews
133

What Residents Say

Residents consistently praise spacious layouts, granite counters, and responsive maintenance handled by Albert's team. Trish, Sylvia, and the leasing staff create a welcoming atmosphere; many renters report move-in ready units and quick ticket resolution. The main caveat: older buildings show wear, and some seasonal amenities have run into issues.

Praised for
  • responsive maintenance and quick repairs
  • spacious apartments with quality finishes
  • friendly and caring management staff
  • quiet, well-maintained grounds
  • clean move-in condition
Watch-outs
  • aging buildings need investment
  • pool security and access issues
  • minor amenity problems (gym equipment, plumbing, AC)
responsive-managementfriendly-staffquick-maintenancewell-maintained-groundsclean-facilities
Best for: Residents wanting spacious pet-friendly apartments with responsive maintenance and a close-knit community.
Think twice if: Older buildings showing age and wear; pool access and amenity upkeep can be inconsistent.

What This Community Gets Right

  • spacious floor plans with granite finishes
  • responsive maintenance team under Albert
  • personable management (Trish, Sylvia)
  • dog park and pool amenities
  • quiet community feel

Before You Tour

  • Property manager Trish leads leasing team with Sylvia at reception; both praised for going above and beyond.
  • Albert manages maintenance crew; residents note quick response times and friendly, professional service.
  • Apartments include granite countertops, walk-in pantries, and two outdoor storage rooms.
  • Units reported as clean and move-in ready at occupancy.
  • Dog park and swimming pool on-site; dog park attracts pet owners.

Maintenance, Management & More

Pet-Friendly Apartments
Dog park praised; residents report a community atmosphere that draws pet owners and encourages neighbor gatherings.

Compared to Nearby Communities

  • Rated 3.8 against a 3.71 average across the 175 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 43% of the businesses in this directory.

Most Mentioned in Reviews

spacious apartmentsgranite countertopshelpful staffpoolquick maintenancebalconiesclean propertydog parkquiet communityquiet atmosphere

How This Score Was Calculated

How We Score
Star rating 19
Review volume 92
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Scores by Category

5
71
4
20
3
13
2
9
1
20

Common Renter Questions

Do units come clean and move-in ready?
Yes. Multiple residents reported arriving to spotless, fresh-smelling apartments with no deep-clean needed at occupancy.
How quickly does maintenance respond to requests?
Albert's team responds promptly to tickets and follows up to confirm completion, typically same-day or next-day based on resident reports.
Is there a dog park?
Yes, The Grand has an on-site dog park and is pet-friendly with welcomes_dogs attributes.

Similar apartment complexes nearby

Avasa at 1604
77

Avasa at 1604

4.2(235)✓ Google-verifiedPublishes prices

Most residents find Avasa a well-run, family-friendly community with standout staff who know tenants by name. Maria, Barry, Gary, and Gloria earn consistent mention for going above and beyond, whether fixing urgent A/C at night or keeping grounds pristine at dawn. The dog park, casitas, and pools draw praise, and work orders typically resolve same-day or next-day. One persistent gripe: major roof damage has faced scheduling delays, and renewal rates jump once promotional rent periods end. Location near 1604 E works well for commuters.

Pet-Friendly Apartments
Madeira Apartments
64

Madeira Apartments

3.5(149)✓ Google-verifiedPublishes prices

Strong management and quick maintenance dominate positive experiences. Staff like Selinda, Geno, Felicia, and Teresa earn repeated praise for responsiveness and genuine care. The dog park, pool, and well-kept grounds appeal to long-term residents. Persistent roach issues and a strict pet deposit policy undercut otherwise solid value. Most concerns are minor and location-specific.

Pet-Friendly Apartments
Cielo Apartments
59

Cielo Apartments

3.0(227)✓ Google-verified

Cielo has loyal fans who praise its maintenance team, especially technician Jacinto, and the spacious layout and pet areas. However, serious problems undermine the experience: roaches and mice infest units despite monthly pest control charges, mold lingers untreated, and staff responses range from dismissive to hostile-including accusations of workplace violence. Leasing office calls often go unanswered or are cut short.

Pet-Friendly Apartments

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Last updated 2026-08-23