Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
Residents consistently praise the modern homes and attentive staff, with several naming Clarissa, Cassie, and Mayra for patient, efficient service during leasing. One reviewer noted about 20 percent of units need interior updates, but overall the community feels like home with strong amenities and a genuinely welcoming atmosphere.
Strong management and quick maintenance dominate positive experiences. Staff like Selinda, Geno, Felicia, and Teresa earn repeated praise for responsiveness and genuine care. The dog park, pool, and well-kept grounds appeal to long-term residents. Persistent roach issues and a strict pet deposit policy undercut otherwise solid value. Most concerns are minor and location-specific.
Most reviewers report a breakdown in basic operations: severe pest infestations (roaches, rats, raccoons in ceilings), maintenance requests ignored for months even when critical (leaking roofs, no heat in winter), and trash dumpsters that overflow because bills go unpaid. Office staff are hard to reach, turnover is high, and communication about move-outs leads to surprise charges. A handful of recent residents say they've had better luck with new staff and improved pest spraying, but the pattern of neglect is documented across years. Specific failures stand out: residents paid double for internet while the complex failed to pay the provider for six months, water leaked into living rooms for four months without inspection, and security deposits were contested after keys were misplaced in desk drawers. The units themselves are spacious with decent amenities listed (washer/dryer, granite counters, balconies), but poor upkeep has created serious health risks including black mold exposure and roach-borne food contamination.
Residents consistently praise spacious layouts, granite counters, and responsive maintenance handled by Albert's team. Trish, Sylvia, and the leasing staff create a welcoming atmosphere; many renters report move-in ready units and quick ticket resolution. The main caveat: older buildings show wear, and some seasonal amenities have run into issues.
Last updated 2026-09-25