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Judson Pointe

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 93 Google reviews · How we rank ›

3.8(93) 62 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Judson Pointe
Service
Luxury Apartments
Reviews
93

What Residents Say

Five-star residents consistently praise the leasing and maintenance teams, especially Nicole and Kristen, for their warmth and quick action on work orders. The property feels quiet and well-kept to long-term residents who value the fitness center and onsite storage. However, recent one-star reviews cite management indifference, an application fee placed in collections without consent, and complaints about other residents' behavior (marijuana smoke, pet waste). The sharp divide reflects staff quality offset by management and resident conduct issues.

Recent shift: Recent one-star reviews (past 2 weeks) cite management and application fee issues, contrasting sharply with positive five-star reviews from the same period praising staff warmth and responsiveness.

Praised for
  • friendly, responsive staff
  • quick maintenance response
  • welcoming community feel
  • onsite amenities and storage
Watch-outs
  • management responsiveness inconsistent
  • application fee practices questioned
  • resident behavior (noise, pet waste)
  • no Spanish-speaking staff
responsive-managementfriendly-staffwell-maintained-grounds
Best for: Long-term residents who prioritize responsive, personable staff and quiet living.
Think twice if: Verify application fee terms upfront; resident-caused noise and pet issues reported; management responsiveness varies.

What This Community Gets Right

  • friendly leasing and maintenance staff
  • quick work order response
  • quiet, well-located community
  • onsite fitness center and storage

Before You Tour

  • Nicole leads leasing staff and is named in multiple reviews for helpfulness
  • Kristen praised as leasing professional
  • Maintenance team described as responsive and high-quality
  • Onsite storage and covered parking available
  • Pool on property
  • In-unit washer/dryer and fitness center featured

Maintenance, Management & More

Luxury Apartments
Leasing and maintenance staff praised for warmth and speed; application fee practices disputed by one recent applicant.

Compared to Nearby Communities

  • Rated 3.8 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 32% of the businesses in this directory.

Most Mentioned in Reviews

quiet complexwasher and dryerfeels like homemaintenance teamkind staffresponsivenessleasing teamapplication processwork ordersmold

How This Score Was Calculated

How We Score
Star rating 20
Review volume 86
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
57
4
9
3
2
2
1
1
24

Common Renter Questions

Do units have in-unit washer and dryer?
Yes. All units include in-unit washer/dryer.
Is there onsite parking?
Yes. Optional covered parking is available.
How responsive is maintenance?
Residents report quick, quality response to work orders. One three-year resident stated zero complaints over that period.
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Last updated 2026-07-23