Greater San Antonio Apartment Complex Guide
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Us 1604

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 159 Google reviews · How we rank ›

4.3(159) 71 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
Us 1604
Location
Uptown Central, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
159
Ranking
#135 in Luxury Apartments
Best for
Renters prioritizing staff service and modern amenities in a secure, gated setting.

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Residents consistently praise individual staff members, particularly Nia and Estefanía, who navigate leasing with bilingual support and genuine care. The apartments themselves draw admiration for their size and modern finishes, paired with resort-style amenities like the pool and gym. However, a significant minority report serious lapses: maintenance tickets stall for months, promised amenities never materialize, security protocols fail, and move-in coordination falls apart under pressure. Deposit returns are disputed, and common-area upkeep shows inconsistency. The complex markets luxury but sometimes delivers frustration.

What sets US 1604 apart is the sharp contrast between staff who go the extra mile and operational systems that don't. Resident satisfaction hinges heavily on which team member handles your lease and whether maintenance requests get prioritized. Those dealing with office logistics, security enforcement, or post-move-out settlements frequently report disappointment at odds with the "Class A" positioning.

Praised for
  • Staff attentiveness, especially Nia and Estefanía
  • Spacious, modern apartments with good amenities
  • Well-maintained common areas and grounds
  • Safe, gated community with security features
Watch-outs
  • Maintenance delays and unresolved issues
  • Security concerns and management follow-through
  • Noisy neighbors and thin walls
  • Deposit withholding and move-in problems
responsive-managementquick-maintenanceslow-maintenance-responsefriendly-staffwell-maintained-groundssafe-communitynoisy-neighborsclean-facilitieshidden-fees
Best for: Renters prioritizing staff service and modern amenities in a secure, gated setting.
Think twice if: Elevator reliability, maintenance responsiveness, and deposit return processes have been problematic; inspect facilities closely before signing.

What This Community Gets Right

  • Standout leasing staff bilingual and genuinely helpful
  • Spacious floor plans with modern finishes
  • Gated security and resort-style pool and fitness center
  • Pet-friendly with multiple recreational amenities

Before You Tour

  • Staff members Nia, Estefanía, Monica (Community Director), and Felix (Assistant Community Director) specifically praised for responsiveness
  • Elevator in at least one building out of service for 2+ months; propane grills left empty for extended periods
  • Dog wash and car wash amenities advertised but never implemented or cancelled
  • Move-in timing conflicts reported (apartment switches days before move-in); deposit holds disputed after move-out
  • Thin walls and slamming doors noted as noise issues; thin parking spaces causing vehicle damage

Maintenance, Management & More

Luxury Apartments
Beautiful finishes and amenities draw praise, but maintenance delays, security gaps, and unmet advertised services undermine the luxury promise.
Pet-Friendly Apartments
Pet-friendly policy appreciated, but thin walls amplify neighbor noise and dog conflicts; promised dog wash never materialized; enforcement inconsistent.

Compared to Nearby Communities

  • Rated 4.3 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 50% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffspacious apartmentswelcoming staffleasing processcomfortable unitsmodern apartmentsbalconyhelpful maintenance teamelevatormodern design

How This Score Was Calculated

How We Score
Star rating 49
Review volume 96
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
128
4
2
3
2
2
5
1
22

Common Renter Questions

Are units pet-friendly?
Yes. The complex markets itself as pet-friendly and residents praise the policy, though one reviewer noted enforcement inconsistency and aggressive off-leash dogs around common areas.
Can I request a specific leasing staff member?
Residents strongly recommend asking for Nia or Estefanía during the leasing process; both are noted as bilingual and exceptionally helpful.
What happens if maintenance needs repair?
Response times vary significantly. Some residents report quick help; others describe tickets closed without actual repairs or month-long delays on critical systems like the elevator.

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Last updated 2026-09-25