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Prose Westover Hills

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 161 Google reviews · How we rank ›

4.0(161) 65 composite score See reviews on Google ✓ Google-verified Publishes prices
Furnished & Corporate Housing
Prose Westover Hills
Service
Furnished & Corporate Housing
Reviews
161

What Residents Say

Prose Westover Hills draws strong praise for individual staff members, particularly Jasmin and Jamie, whose responsiveness and knowledge make early interactions smooth. However, recent reviews reveal persistent friction over management enforcement: residents report noise complaints ignored or dismissed, trash pickups failing despite payment, parking chaos, and cost surprises after lease signing. The property condition concerns include animal feces in hallways, lifting cheap laminate flooring, and thin walls. Long-term residents note a sharp decline since management changed about a year ago.

Quality of life frustrations center on enforcement gaps rather than physical amenities. While the fitness center and pool exist, the community policies that would protect quiet enjoyment rarely seem enforced fairly. Prospective residents consistently advise getting everything in writing and documenting move-in conditions carefully.

Praised for
  • Jasmin and Jamie's customer service and responsiveness
  • clean and safe community feel
  • friendly staff and welcoming leasing team
  • quick move-in process
Watch-outs
  • poor noise enforcement and unresponsive management
  • pest infestations and animal feces in common areas
  • excessive and inconsistent fees
  • parking inadequacy and improper towing
  • trash collection failures and dirty hallways
  • thin walls and cheap flooring
  • inconsistent lease term communication
poor-communicationunresponsive-officenoisy-neighborspest-problemsparking-issueshidden-feesquick-maintenancefriendly-staff
Best for: professionals seeking furnished apartments with responsive leasing staff and quick move-in.
Think twice if: noise concerns matter to you; management enforcement of quiet hours has deteriorated over the past year.

What This Community Gets Right

  • Staff members Jasmin and Jamie deliver responsive, knowledgeable support
  • quick move-in turnaround
  • on-site fitness center and pool
  • residents describe safe, friendly community feel

Before You Tour

  • Leasing team members Jasmin, Jamie, and Ruth named for move-in and tour support
  • pest response delayed over holidays with limited management contact
  • valet trash service inconsistent; items left outside units and picked up at irregular hours
  • handicap parking vehicle towed within 20 minutes with no advance notice or voicemail
  • residents report thin walls allow hearing full neighbor conversations
  • cheap laminate flooring lifting in multiple areas of units

Maintenance, Management & More

Furnished & Corporate Housing
Strong leasing and move-in experience undermined by declining post-move management responsiveness and enforcement

Compared to Nearby Communities

  • Rated 4 against a 3.77 average across the 124 furnished & corporate housing businesses listed here.
  • Has more Google reviews than 53% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 31
Review volume 96
Review recency 100
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
117
4
4
3
3
2
5
1
32

Common Renter Questions

Do you accept pets?
Yes. Pet deposit is $200, pet fee is $200, and pet rent is $25 per month.
What amenities does Prose Westover Hills include?
Fitness center, pool, resident lounge, gaming room, co-working space, volleyball court, and outdoor grill area.
How quickly can I move in?
One resident moved in the same week of application with help from the leasing team.

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Last updated 2026-08-23