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The Retreat at Medical Center

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 293 Google reviews · How we rank ›

3.7(293) 63 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly ApartmentsStudent Housing
The Retreat at Medical Center
Services
Luxury Apartments, Pet-Friendly Apartments, Student Housing
Reviews
293

What Residents Say

Staff like Jose and Margaret earn consistent praise for responsiveness and making the leasing process smooth. Long-term residents report feeling at home. However, a sharp split emerges: many reviewers report cockroach infestations that persist despite pest control visits, water leaks, and slow maintenance fixes. Others credit quick repairs and professionalism. Some maintenance work is marked complete without solving the problem.

Units are spacious and affordable for their location near the Medical Center, but reviewers flag outdated interiors, paint-over-dirty surfaces, paper-thin walls, and unsupervised children creating disruption. Tenants consistently mention the low price as a tradeoff for these conditions. For those who connect with office staff and avoid pest-affected units, the experience is positive. Those facing sanitation or maintenance failures report feeling abandoned.

Praised for
  • responsive, knowledgeable staff (Jose, Margaret, Anya)
  • reasonable pricing for the area
  • good location near medical facilities and transit
  • well-maintained grounds (for some)
  • spacious units
Watch-outs
  • persistent cockroach and pest infestations
  • slow or incomplete maintenance response
  • poor cleaning and outdated finishes
  • unruly children and lack of supervision
  • water damage and structural issues
responsive-managementpoor-communicationclean-facilitiespest-problemsslow-maintenance-responsefriendly-staffvalue-for-moneywell-maintained-grounds
Best for: Budget-conscious tenants seeking proximity to Medical Center and comfortable with staff-dependent service quality.
Think twice if: Pest issues (especially cockroaches) are documented across multiple units; maintenance response times vary significantly, and unit cleanliness at move-in is inconsistent.

What This Community Gets Right

  • Affordable rent in a convenient Medical Center location
  • Leasing staff known by name for attentiveness (Jose, Margaret, Anya)
  • Spacious units with multiple floor plans
  • Pet-friendly dog park

Before You Tour

  • Named staff: Jose (leasing), Margaret (management), Anya (leasing) praised for responsiveness
  • Pest control visits occur but reported as ineffective in some units
  • Maintenance delays documented: lights unfixed for 2-3 months, one resident waited a month for pest response
  • Water damage and leaks reported at move-in
  • Washer/dryer connections prone to clogging and overflow
  • Paint used instead of epoxy on tubs/sinks; surfaces repainted without prior cleaning

Maintenance, Management & More

Luxury Apartments
Spacious and reasonably priced but outdated finishes and inconsistent maintenance diminish luxury appeal.
Pet-Friendly Apartments
Dog park available; no complaints specific to pet services reported.
Student Housing
Affordable units attract students, but pest and maintenance issues are significant drawbacks.

Compared to Nearby Communities

  • Rated 3.7 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
153
4
38
3
28
2
16
1
58

Common Renter Questions

What are the cheapest units, and what do they include?
One-bedroom A1 floor plans (510 sq ft) start at $699/month. Their website lists washer/dryer hookups, though hookup functionality varies by review.
Are cockroaches a known issue here?
Multiple recent reviews (1 and 2 stars) report persistent cockroaches across units. Reviewers note pest control visits but say the problem remains unsolved. Staff response times vary.
How responsive is the leasing office?
Named staff like Jose, Margaret, and Anya receive consistent praise for quick replies and smooth leasing. Maintenance response varies; some work orders take weeks to resolve.

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Last updated 2026-08-23