Greater San Antonio Apartment Complex Guide
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Lirio

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 349 Google reviews · How we rank ›

4.2(349) 70 composite score See reviews on Google ✓ Google-verified Publishes prices
Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
Lirio
Services
Affordable & Section 8 Housing, Luxury Apartments, Furnished & Corporate Housing
Reviews
349

What Residents Say

Staff earn consistent praise for warmth and helpfulness during leasing and maintenance calls, with Greg, Hilda, Jessica, and others named as standouts. The property is clean, well-maintained grounds appeal to many, and amenities draw positive comment.

However, sharp move-out fees (over $1,000 reported) blindside departing residents, gate failures persist, pest control is mandatory but only arrives on request, and maintenance speed is inconsistent. One long-term resident's detailed account highlights broken security gates, package theft, and management dismissiveness after move-out. The complex has undergone renovations but these triggered pest problems and disruptive noise in occupied units.

Praised for
  • friendly and responsive staff
  • clean apartments and grounds
  • quick maintenance response
  • smooth move-in process
  • amenities (pool, gym, community room)
Watch-outs
  • excessive move-out fees and surprise charges
  • slow or incomplete maintenance repairs
  • broken gates and security gaps
  • package theft
  • pest problems during renovations
  • noise from gym equipment
responsive-managementfriendly-staffwell-maintained-groundsclean-facilitiesquick-maintenanceslow-maintenance-responsepackage-theftpest-problemshidden-feesparking-issues
Best for: Families and individuals seeking friendly staff and clean amenities for short-term to mid-term stays.
Think twice if: Those planning to stay long-term should budget carefully for move-out fees and inspect their lease for exit charges; gate security and pest control responsiveness are inconsistent.

What This Community Gets Right

  • Named staff earn high praise for responsiveness
  • Amenities and clean grounds attract residents
  • Move-in process is praised as smooth and quick
  • Maintenance staff (Greg in particular) noted for speed

Before You Tour

  • Greg, David, and Hilda named as responsive maintenance and office staff
  • Pet fee: $300 per pet (cats and dogs welcome)
  • Move-out charges reported at over $1,000 for normal wear
  • Referral bonus program exists but honor disputed in one case
  • Pest control mandatory; only provided on resident request
  • Recent gym renovation created noise and released cockroach infestation

Maintenance, Management & More

Pet-Friendly Apartments
Pet housing offered for cats and dogs; no complaints in reviews about pet policies themselves.
Affordable & Section 8 Housing
Positioned as affordable but move-out fees shock residents; referral bonus program disputed.
Furnished & Corporate Housing
Clean move-in and leasing process praised; no furnished-specific complaints.
Student Housing
Amenities and community feel appeal to younger residents; quiet atmosphere noted.

Compared to Nearby Communities

  • Rated 4.2 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Scores by Category

5
255
4
24
3
5
2
11
1
54

Common Renter Questions

Are pets allowed and what are the fees?
Yes, cats and dogs are welcome. Pet fee is $300 per pet according to their website.
How responsive is maintenance?
Highly variable. Staff like Greg and David are praised for fast repairs, but others have reported long wait times and incomplete fixes. Residents report maintenance speed ranges from quick to very slow.
What amenities are available?
The complex includes a pool, gym, and community room, all mentioned positively in reviews.

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Residents either praise staff warmth and maintenance responsiveness or condemn neglected pest control and repair delays spanning months. Jose's name appears repeatedly for fast AC fixes, yet others report rotten wood harboring ants, roaches, and rats despite cleaning. Long-tenants note affordable, safe living; newer complaints detail unresolved water heater outages, inadequate towing protocols, and inaccessible grounds. Quality of care varies sharply. The office builds genuine relationships with loyal residents, and some work orders finish promptly. But serious infrastructure issues-ceiling damage left unfixed after contractor work, mold-prone wood, pest infestations-suggest maintenance prioritizes quick fixes over root causes. Towing disputes and poor record-keeping undermine trust.

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Mission Ranch Apartments
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Residents consistently praise Mission Ranch for staff who remember their names and respond to maintenance calls within hours. Rachelle (Leasing Director), Wes (Property Manager), and the maintenance crew stand out for genuine care and problem-solving; Wes is noted walking the property picking up trash, and management has worked with struggling residents on payment plans and assistance applications. The property stays clean and quiet; residents renewing for multiple leases and long-term tenants (5+ years) cite a rare feeling of being "home" rather than in a temporary unit. Amenities like the dog park, pool, and picnic areas are well-used and maintained. The trade-off is no in-unit laundry (though rentable washer/dryer units are available), and first-floor apartments occasionally see minor pest issues quickly addressed by maintenance. One multi-year resident's only real complaint was a neighbor's personal harassment-a situation the office handled professionally but could not fully control.

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The Retreat at Medical Center
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Staff like Jose and Margaret earn consistent praise for responsiveness and making the leasing process smooth. Long-term residents report feeling at home. However, a sharp split emerges: many reviewers report cockroach infestations that persist despite pest control visits, water leaks, and slow maintenance fixes. Others credit quick repairs and professionalism. Some maintenance work is marked complete without solving the problem. Units are spacious and affordable for their location near the Medical Center, but reviewers flag outdated interiors, paint-over-dirty surfaces, paper-thin walls, and unsupervised children creating disruption. Tenants consistently mention the low price as a tradeoff for these conditions. For those who connect with office staff and avoid pest-affected units, the experience is positive. Those facing sanitation or maintenance failures report feeling abandoned.

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Last updated 2026-08-23