Greater San Antonio Apartment Complex Guide
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Lirio

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 353 Google reviews · How we rank ›

4.2(353) 71 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly ApartmentsFurnished & Corporate Housing
Lirio
Location
Northwest Side, San Antonio
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
353
Ranking
#50 in Luxury Apartments
Best for
professionals and families comfortable with modern finishes who prioritize smooth move-in and responsive individual staff members

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Strong staff and move-in experience draw praise, with several tenants naming specific team members (David, Greg, Hilda) for going the extra mile. Design and cleanliness earn consistent recognition. However, serious operational gaps emerge: AC failures during 95+ heat went unresolved, repair backlogs stretch weeks, and parking problems spiked after asphalt work. Garages promised at signing have undisclosed waitlists; management uses some for storage instead. Move-out fees shocked departing residents ($1,000+), and gates malfunction repeatedly, allowing package theft and cat break-ins. One lengthy review documents three months of unaddressed termite damage and poor communication from management when issues were disputed.

Service quality feels inconsistent. Maintenance staff like Greg respond promptly on some calls; other tickets languish. Leasing handles moves smoothly but management avoids accountability afterward. Referral bonuses promised upfront went unpaid. The property's location and finishes impress, yet residents report feeling abandoned once problems emerge or they leave.

Praised for
  • friendly and helpful staff
  • quick and responsive maintenance
  • clean facilities and grounds
  • smooth move-in process
  • well-designed community
Watch-outs
  • high move-out fees
  • slow AC and repair response
  • broken gates and security failures
  • garage waitlist and false promises
  • pest issues during renovations
responsive-managementfriendly-staffquick-maintenanceslow-maintenance-responsewell-maintained-groundsclean-facilitiesparking-issueshidden-feespackage-theftpest-problems
Best for: professionals and families comfortable with modern finishes who prioritize smooth move-in and responsive individual staff members
Think twice if: plan to stay long-term or move out; deferred maintenance, undisclosed garage waitlists, and move-out fees ($1,000+) are documented concerns

What This Community Gets Right

  • staff named for going above and beyond
  • clean move-in experience
  • on-site amenities and modern finishes
  • pet-friendly units available

Before You Tour

  • David (leasing/management) praised for helpfulness but criticized for poor communication during disputes
  • Greg (maintenance) repeatedly noted for quick appliance repairs
  • Hilda (office) singled out for patient customer service
  • Jessica (move-out processing) charged cleaning fees even on well-kept units
  • Garage fee $125/month; $300 pet fee per pet; move-out fees reportedly exceed $1,000
  • AC failures in 95+ heat took weeks to address
  • Cockroach infestation after gym wall renovation released swarm into units
  • Gates malfunction frequently; some left open for weeks

Maintenance, Management & More

Luxury Apartments
Modern finishes and clean grounds impress; move-in is handled smoothly. Delayed repairs and high move-out fees frustrate long-term residents.
Pet-Friendly Apartments
Pets welcome ($300 per pet fee); however, security gate failures allowed multiple break-ins and pet safety concerns.
Furnished & Corporate Housing
Limited review evidence for this specific service category.

Compared to Nearby Communities

  • Rated 4.2 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 91% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 45
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
257
4
24
3
5
2
11
1
56

Common Renter Questions

What is the pet fee?
Pet fee is $300 per pet, according to their website. The community accepts cats and dogs.
Are there garages available?
Garages are listed as available, but reviews indicate a waitlist for garage remotes. Management also uses some garage spaces for storage and maintenance. Garage rental is $125 per month.
What should I expect in move-out fees?
One departing resident was charged over $1,000 in move-out fees, including cleaning and carpet replacement charges. Residents recommend documenting the apartment's condition in writing and photos at move-in.

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Melanie and the leasing team earn consistent praise for professionalism and responsiveness, making the application process smooth and guests feel genuinely welcomed. However, residents report frequent water shutoffs (sometimes lasting days), roach infestations, smoke seeping between units, and high move-out charges, while leasing office staff outside Melanie's care come across as dismissive and inconsistent about policies. The property itself is clean and well-maintained with mature landscaping, but these operational problems undermine the appeal. Military discounts and better move-in specials were suggested by at least one resident. The Northwest Side location near major highways and workplaces remains a consistent draw for those who can tolerate the maintenance surprises.

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Last updated 2026-09-25