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Durrington Ridge

Updated 2026-07-23 · 1,329 reviewed · 397 listed · Scored from 221 Google reviews · How we rank ›

4.3(221) 72 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Durrington Ridge
Service
Luxury Apartments
Reviews
221

What Residents Say

Staff under manager Sal have transformed the community feel with food trucks, pool parties, and a coffee bar, earning strong praise for warmth and responsiveness. Yet persistent security failures-gates left open for days, multiple vehicle break-ins, thefts-have undermined the luxury positioning; residents also report unanswered emails, broken doors not repaired, and inconsistent upkeep, creating tension between marketing promise and daily experience.

Named team members Rosa, Siboney, Julia, and Sal stand out for attentiveness during leasing and renewals. The disconnect arises mainly when incidents occur: delayed emergency communication, no follow-up on resident reports, and visible cleanliness lapses (trash, undergarments on grounds) contradicting the premium price point.

Recent shift: Beginning roughly three months ago, management changes (arrival of new manager Sal) sparked marked improvements in community engagement, communication, and staff responsiveness; however, security incidents and maintenance lapses have persisted, creating a gap between promise and delivery.

Praised for
  • responsive, friendly staff and management
  • spacious, clean units
  • community events and amenities
  • smooth leasing and move-in process
  • attentive maintenance team
Watch-outs
  • chronic security issues (broken gates, car break-ins and thefts)
  • slow or no response to maintenance requests
  • parking problems and additional fees
  • inconsistent maintenance and amenities upkeep
  • poor communication during emergencies
responsive-managementpoor-communicationclean-facilitiesquick-maintenancefriendly-staffunresponsive-officesafe-communityparking-issuesamenity-quality
Best for: Military families and remote workers seeking welcoming staff and community engagement in a pet-friendly setting.
Think twice if: Security concerns (gate failures, car break-ins, delayed response to incidents) and parking shortages are deal-breakers for you.

What This Community Gets Right

  • newly energized management team driving community events
  • spacious, in-unit washer-dryer units
  • attentive leasing and renewal process
  • pet-friendly with on-site dog park

Before You Tour

  • Manager Salome (Sal) Vera III and assistant manager Julia Bonilla lead leasing
  • Team members Siboney Gonzalez and Rosa Garcia praised for front desk warmth
  • Coffee bar, food truck events, and dog park amenities added recently
  • Multiple residents report gates left open for days during security incidents
  • Propane tanks not restocked; residents buying their own
  • Door lock in secure building reportedly not repaired after first report

Maintenance, Management & More

Luxury Apartments
Staff excels in leasing and community warmth, but security gaps and maintenance inconsistencies undercut the luxury promise for long-term residents.

Compared to Nearby Communities

  • Rated 4.3 against a 3.81 average across the 243 luxury apartments businesses listed here.
  • Has more Google reviews than 69% of the businesses in this directory.

Most Mentioned in Reviews

helpful staffspacious apartmentsfloor plansunder constructioncomfortable atmospherecommunity eventssmooth leasing processsmooth transitionmove in processpool

How This Score Was Calculated

How We Score
Star rating 50
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
177
4
3
3
2
2
7
1
32

Common Renter Questions

Are there pet amenities?
Yes. The complex has a dog park on-site and is described as pet-friendly, with staff making effort to welcome pets.
What amenities does the complex offer?
Spacious units with in-unit washer-dryer, fitness center, pool, coffee bar, and community events including food trucks. Security features include key-fob entry and security patrols.
How long does the leasing process typically take?
Residents describe it as smooth, with staff available to answer questions throughout. Renewal leasing is also reported as quick and handled by the assistant manager.
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Last updated 2026-07-23