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Wiregrass at Stone Oak

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 320 Google reviews · How we rank ›

4.3(320) 76 composite score See reviews on Google ✓ Google-verified
Luxury Apartments
Wiregrass at Stone Oak
Service
Luxury Apartments
Reviews
320

What Residents Say

Wiregrass stands out for warm, knowledgeable office staff who remember residents and handle requests promptly. The property offers striking views, clean landscaping, and regular social events; maintenance teams respond quickly to most work orders. However, noise carries between units and the office can be slow or unresponsive with communication during busy periods.

Strong leasing experiences and a dog-friendly layout appeal to long-term residents. Scorpions and crickets occasionally intrude during construction activity in the area. Management culture is split: many praise Denisse Montalvo and her team, but some tenants report frustration with unresolved complaints about noise and communication lapses.

Praised for
  • responsive management team
  • maintenance staff quick and thorough
  • well-kept grounds and views
  • community events and amenities
Watch-outs
  • sound insulation between units
  • inconsistent email and phone response
  • occasional pest issues
  • maintenance delays on specific requests
responsive-managementwell-maintained-groundsnoisy-neighborsfriendly-staffquick-maintenanceclean-facilitiessafe-community
Best for: Residents seeking views, community engagement, and responsive maintenance in a pet-friendly setting.
Think twice if: You work from home or value quiet: sound travels between units and some residents report ongoing noise complaints unresolved by management.

What This Community Gets Right

  • distinctive elevated views in the area
  • engaged leasing and maintenance staff
  • regular resident events and social programming
  • pet-friendly amenities

Before You Tour

  • Denisse Montalvo and Alexis cited repeatedly for warm, professional leasing experience
  • maintenance staff Shawn and James praised for prompt work order completion
  • head of maintenance noted for going above and beyond
  • scorpions, tarantulas, and crickets reported during nearby construction periods
  • fitness center may smell of cleaning chemicals according to one reviewer
  • dog park and nature trail proximity mentioned

Maintenance, Management & More

Luxury Apartments
Beautiful grounds and views earn consistent praise; pricing concern raised by one reviewer as high relative to maintenance and noise issues.

Compared to Nearby Communities

  • Rated 4.3 against a 3.76 average across the 311 luxury apartments businesses listed here.
  • Has more Google reviews than 87% of the businesses in this directory.

Most Mentioned in Reviews

peaceful atmosphereluxury apartmenthot tubquick maintenancefood truckssafe communityflexible schedulingclean apartmentsdog friendlyresponsive staff

How This Score Was Calculated

How We Score
Star rating 51
Review volume 100
Review recency 100
Review sentiment 61
Profile completeness 100
Verification 30

Scores by Category

5
247
4
11
3
10
2
4
1
48

Common Renter Questions

Are pets allowed?
Yes, the property is dog-friendly with a dedicated dog park and walking distance to a nature trail.
What maintenance response is typical?
Maintenance staff typically respond quickly to work orders according to multiple long-term residents, though a few reported delays on specific requests like mold inspection.
What's the noise situation like?
Sound travels between units; reviewers report hearing neighbors' conversations, doors, appliances, and traffic. Experience varies by building and floor level.

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Staff like Katie, Nikki, and Kevin earn frequent praise for going beyond expectations; newer residents report smooth arrivals and attentive problem-solving. Yet multiple reviewers describe selective enforcement, management conflicts, and past failures to address noise complaints or follow through on promised perks, creating sharp division between consistently positive and deeply frustrated tenants. The property itself is clean and spacious with modern appliances. One-time pest issues were handled well by their contractor. However, a pattern emerges where tenant concerns depend heavily on which manager handles them: some residents feel fully supported; others report unmet communication and what they describe as retaliation when raising issues.

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Last updated 2026-08-23