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Laurel Glen

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 87 Google reviews · How we rank ›

3.9(87) 67 composite score See reviews on Google ✓ Google-verified
Student HousingAffordable & Section 8 HousingGated & Secured CommunitiesFurnished & Corporate Housing
Laurel Glen
Services
Student Housing, Affordable & Section 8 Housing, Gated & Secured Communities
Reviews
87

What Residents Say

Laurel Glen draws strong praise for its manager Vanessa, who residents credit with handling paperwork, concerns, and maintenance requests with genuine care and speed. Modern interiors and amenities feel fresh, and the rent-controlled rates suit income-restricted tenants well. However, some residents have dealt with roaches (management treats affected units), and thin walls mean neighbor noise carries plainly. Dog owners who fail to clean up after pets frustrate the community and maintenance staff.

Praised for
  • responsive, attentive property manager Vanessa
  • quick maintenance response
  • modern, clean apartments
  • good value for price point
  • professional staff
Watch-outs
  • roach problems reported by some residents
  • noise from neighbors and traffic
  • dog waste issues in common areas
  • occasional slow communication
responsive-managementfriendly-staffclean-facilitiespest-problemsnoisy-neighborsvalue-for-money
Best for: Income-qualified renters seeking modern apartments with attentive management and competitive pricing.
Think twice if: Sensitive to neighbor noise, thin walls carry voices and traffic clearly. Roach treatments are ongoing but some residents report sightings.

What This Community Gets Right

  • strong property management responsive to residents
  • modern interiors and amenities
  • rent-controlled pricing for eligible tenants
  • 24-hour emergency maintenance

Before You Tour

  • Property Manager Vanessa handles leasing and responds to concerns via email
  • Maintenance available 5 days weekly, 24-hour emergency support
  • Pet-friendly with dog park; residents complain about pet waste cleanup burden on staff
  • Built 2018 with elevator and business office
  • Rent-controlled, income-restricted model

Maintenance, Management & More

Affordable & Section 8 Housing
Rent-controlled, income-restricted apartments offer good value; management actively addresses tenant needs and concerns.
Pet-Friendly Apartments
Pet-friendly with dog park available, but residents frustrated by owners not cleaning up after pets in common areas.
Furnished & Corporate Housing
Business center available on site; no review text speaks directly to corporate housing turnover or short-term stays.
Student Housing
Modern layout and amenities appeal to renters; thin walls and neighbor noise reported as persistent issue.

Compared to Nearby Communities

  • Rated 3.9 against a 3.7 average across the 114 student housing businesses listed here.
  • Has more Google reviews than 30% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 24
Review volume 84
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Scores by Category

5
53
4
7
3
7
2
5
1
15

Common Renter Questions

What are the maintenance response times?
Maintenance is available 5 days a week with 24-hour emergency support for urgent needs.
Are pets allowed?
Yes, the complex is pet-friendly and has a dog park on site.
Is there soundproofing between units?
No. Residents report hearing neighbors' voices, coughing, music, and dogs from all sides due to thin walls and insulation.

Similar apartment complexes nearby

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Prose On The Range

5.0(44)✓ Google-verifiedPublishes prices

Move-in day brings welcome bags and brand-new Samsung appliances. Cal, Cynthia, and Esteban staff the tours with genuine attention to questions and available specials. Residents describe the leasing team as standouts after visiting other properties, and maintenance responds quickly (one reviewer noted an AC supervisor coming personally). The complex feels like a "retreat" to arrivals from out of state, with a new dog park, pickleball court, volleyball court, and pool. One minor note: a five-star resident flagged dog waste accumulation and hoped neighbors would be more mindful of shared spaces. Rent sits above the market, but amenities and furnished common areas (business center, co-working spaces) seem to justify the cost in residents' eyes. Leasing staff explain specials upfront and walk through paperwork without stress. Two instances of staff going the extra mile-keeping a lost key cost-free, welcoming veteran-owned businesses-signal a philosophy of making people feel at home in San Antonio.

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Hidden Lake Apartments
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Hidden Lake Apartments

3.9(300)✓ Google-verified

What residents consistently experience varies wildly. Leasing staff is helpful when you can get through, and the location near HEB and UTSA appeals to many. However, over the past two years maintenance has slowed dramatically, office staff rarely answer phones or emails, and gates have stayed broken for months. Mold, cockroaches, and recurring AC issues plague multiple units. Long-term tenants report the complex has deteriorated sharply. Maintenance tickets go unaddressed for weeks or months despite follow-ups. Car break-ins happen regularly due to security gaps and poor lighting. Residents pay rising rents (creeping from $1,400 to $1,600 for two-bedrooms) while receiving diminished service and surprise charges they never agreed to.

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The Vista
74

The Vista

4.2(148)✓ Google-verified

Residents consistently praise The Vista for staff responsiveness and genuine care from leasing professionals like Nate Griffin and Carolyn, plus fast, quality maintenance work by Deshawn who residents see making regular rounds. The property itself draws compliments for good upkeep, a pool, and weight room, though a serious caveat emerges: multiple residents report vehicle theft, broken windows, and property damage linked to absent security cameras and non-functional gates, compounded by power outages that left one resident stranded at night unable to charge their phone. Security concerns overshadow the strong customer service reputation. While maintenance responds promptly and staff make the leasing process easy, the lack of functional security systems represents a material safety issue that prospective residents should investigate directly with management.

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Last updated 2026-07-23