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Villas De Sendero

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 179 Google reviews · How we rank ›

2.5(179) 57 composite score See reviews on Google ✓ Google-verified
Pet-Friendly ApartmentsLuxury Apartments
Villas De Sendero
Services
Pet-Friendly Apartments, Luxury Apartments
Reviews
179

What Residents Say

The property shows sharp division: recent months under new management (Jan 2026) brought faster maintenance response and warmer office interactions, with residents describing relief after years of neglect. However, long-standing problems persist: roaches, mold, broken AC units, and billing disputes continue to plague many residents, and some staff remain confrontational despite the management changeover.

Praised for
  • responsive new management team
  • quick maintenance under new regime
  • friendly office staff
  • moving specials and move-in experience
Watch-outs
  • roach and pest infestation
  • mold and water damage
  • non-functional AC for extended periods
  • billing overcharges and accounting errors
  • slow or ignored maintenance requests
  • rude front office staff
  • unsafe conditions (electrical, structural, parking)
responsive-managementquick-maintenancepest-problemspoor-communicationslow-maintenance-responsehidden-feesunresponsive-office
Best for: Budget-conscious renters willing to tolerate ongoing maintenance and pest issues, or those benefiting from recent management improvements.
Think twice if: Long history of maintenance neglect, roach infestations, mold, billing errors, and hostile staff-new management shows promise but structural problems remain.

What This Community Gets Right

  • new management team responsive to maintenance
  • affordable rent
  • pet-friendly amenities (bark park)

Before You Tour

  • Manager Jennifer noted for professionalism and responsiveness (mentioned in recent review)
  • Brianna in office provides thorough tours and application guidance
  • Maintenance tech Leo Guzman praised for quality work
  • Office staff Liz and Cindy polarize residents: some call them helpful, others report rudeness and harassment
  • New management company took over January 2026, replacing previous operator
  • Billing has recorded overcharges for water, duplicate application fees charged on lease renewal, promised lease renewal discounts not applied
  • AC failures documented over months (no working AC since April 2025 mentioned in one review)
  • Mold exposure reported to cause hospitalizations

Maintenance, Management & More

Affordable & Section 8 Housing
Rent described as dirt cheap; primary reason residents stay despite maintenance and pest issues.
Pet-Friendly Apartments
Bark park available on-site; reviews do not speak to quality or maintenance of this facility.

Compared to Nearby Communities

  • Rated 2.5 against a 3.71 average across the 175 pet-friendly apartments businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 98
Review recency 98
Review sentiment 41
Profile completeness 100
Verification 30

Scores by Category

5
54
4
12
3
7
2
5
1
101

Common Renter Questions

Has management changed recently?
Yes. New management took over in January 2026. Several residents report faster maintenance response and friendlier office interactions since then, though old problems persist.
What amenities are offered?
The complex lists swimming pool, hot tub, clubhouse, BBQ areas, bark park, on-site laundry, controlled access, and fully equipped kitchens with private outdoor spaces.
What do residents complain about most?
Roach and pest infestations, mold, AC breakdowns lasting months, billing errors and overcharges, and maintenance requests ignored or delayed.

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Last updated 2026-08-23