Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
New management took over in January 2026 and residents report a marked improvement in responsiveness and maintenance speed compared to the previous operator. However, longstanding infrastructure problems persist: roaches, mold, broken AC, and billing errors continue to plague units despite the shift in leadership. Rent remains dirt cheap, which reviewers cite as the main reason they stay despite serious living condition complaints.
Recent shift: Management change in January 2026 has improved responsiveness and maintenance speed. Several recent five-star reviews praise the new team's professionalism and speed. However, earlier complaints about structural damage, pest infestations, and billing errors predate this shift and persist despite it.
Review evidence is limited. The business states its website lists fully-furnished units with in-unit appliances, workspace, and fitness amenities, plus 24/7 guest support and pet accommodations on San Antonio's west side near Loop 410.
Long-term residents and move-in experiences highlight responsive maintenance staff (Martin, Gene) and warm leasing agents (Jennifer), with many praising cleanliness and quietness. However, recent complaints center on unresponsive management, persistently broken gates, stray cats and fleas, AC failures in summer heat, and undisclosed move-out charges that have soured the experience for departing tenants.
Staff like Cathy, Becky, and Rodrigo earn consistent praise for helpfulness and responsiveness, and the property offers quiet units with good amenities at affordable rates. However, a large group of recent reviewers report ongoing pest infestations (roaches, fleas, ants), slow management action, AC system failures, and weak enforcement of lease rules around noise and smoking from neighbors.
Last updated 2026-09-25