Greater San Antonio Apartment Complex Guide
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Riverstone

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 101 Google reviews · How we rank ›

3.3(101) 57 composite score See reviews on Google ✓ Google-verified
Affordable & Section 8 HousingLuxury ApartmentsFurnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
Riverstone
Services
Affordable & Section 8 Housing, Luxury Apartments, Furnished & Corporate Housing
Reviews
101

What Residents Say

Staff standouts like Sylvia, Irene, and maintenance technician Ram earn frequent praise for speed, warmth, and problem-solving on move-in and upkeep. Clean apartments and competitive prices attract residents, with some staying over a decade.

Pest control and facilities maintenance lag sharply: cockroaches recur across complaints despite resident reports, pools and recreation areas deteriorate, and move-out billing practices spark collection disputes. Safety incidents and inconsistent management responses undercut trust.

Praised for
  • staff professionalism and helpfulness
  • clean units on move-in
  • quick maintenance response
  • good pricing
  • long-term resident stability
Watch-outs
  • cockroach infestations
  • move-out charge disputes
  • safety concerns
  • neglected common areas
  • unprofessional management behavior
friendly-staffresponsive-managementquick-maintenancepest-problemsclean-facilitiesslow-maintenance-responsehidden-feesvalue-for-money
Best for: First-time renters seeking attentive leasing help and move-in pricing breaks.
Think twice if: History of roach problems, parking strain in some buildings, and disputed move-out charges warrant visits at night and review lease end procedures carefully.

What This Community Gets Right

  • leasing staff known by name (Sylvia, Irene, Augustine)
  • maintenance turnaround faster than promised
  • no surprise pricing on move-in
  • washer/dryer in select units

Before You Tour

  • Sylvia: leasing agent praised repeatedly for kindness, knowledge, and cost negotiation
  • Ram (Ramo): maintenance staff credited with completing work ahead of schedule
  • Irene: office staff noted for family-like support
  • Augustine: admin staff member cited negatively for rudeness in at least one complaint
  • Units include washer/dryer in some floor plans
  • Typical lease length ranges 1-11+ years based on resident tenure
  • Parking challenges noted in specific buildings

Maintenance, Management & More

Student Housing
First-time renters praise Sylvia's guidance through leasing process and transparent pricing.
Affordable & Section 8 Housing
Residents credit competitive pricing and move-in savings; move-out charges disputed in collection cases.
Pet-Friendly Apartments
Dog-friendly policy exists; resident concern raised over lack of owner cleanup enforcement.
Furnished & Corporate Housing
Washer/dryer included in some units supports corporate/furnished appeal; limited review detail.

Compared to Nearby Communities

  • Rated 3.3 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
  • Has more Google reviews than 33% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 87
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Scores by Category

5
43
4
13
3
10
2
2
1
33

Common Renter Questions

Do units come with washer and dryer?
Some floor plans include washer and dryer; confirm during lease negotiation with Sylvia or staff.
How quick is maintenance response?
Residents report work completed ahead of promised dates; specific response times not stated in reviews.
Is this complex pet-friendly?
Yes, dogs are allowed; one resident noted that owner cleanup is not always enforced by management.

Similar apartment complexes nearby

The Iris
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The Iris

2.8(635)✓ Google-verified

The Iris attracts renters chasing affordability but most wish they had looked harder at the 1-star reviews. Maintenance requests vanish into the bureaucracy or sit marked complete without any actual work, leaving tenants with broken AC through Texas summers, roaches, mold from ceiling leaks, and no recourse. The office doesn't answer phones, ignores voicemails, and residents describe it as easier to reach the moon than to reach management. Safety is a persistent worry: gunshots, police visits, theft, vandalism, and a property that has visibly declined over the past year. Common areas stay filthy, the pool broke long ago, the fitness center never opens, and grass goes unmowed for months. A renter who lived here three years says it was fine at first but has cratered lately. The compounding effect of unresponsive staff, failed repairs, and deteriorating grounds has pushed most recent tenants to call this a regretted choice, despite the low entry price.

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Hearthstone Apartments
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Hearthstone Apartments

3.6(206)✓ Google-verifiedPublishes prices

Staff like Alexis draw strong praise during tours, but residents report a stark divide between promise and reality. Widespread complaints span three-month maintenance delays, roaches despite repeated pest control, unpermitted lease changes sent to collections, water bills triple the normal rate, and six manager changes in one year. The pool and fitness center exist, but ongoing mold concealment, wildlife issues, and poor conflict resolution dominate lived experience.

Furnished & Corporate HousingPet-Friendly ApartmentsStudent Housing
Spice Creek
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Spice Creek

3.8(338)✓ Google-verifiedPublishes prices

Staff like Luis, Amber, and Larissa respond quickly to repair requests and move-ins, creating a welcoming environment. However, serious issues persist: roaches, surprise rent hikes buried in fees, and rejected applications despite strong credit. The neighborhood is quiet but past reviews mention noise concerns. Pricing starts at $710 for renovated 1-beds and $915 for 2-beds, with a pet-friendly policy and near a gas station and laundromat. The building quality varies block to block. Choose this place only if maintenance responsiveness matters more than assurance against pests and fee surprises.

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Last updated 2026-08-23