Greater San Antonio Apartment Complex Guide
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Altitude

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 341 Google reviews · How we rank ›

3.0(341) 61 composite score See reviews on Google ✓ Google-verified Publishes prices
Luxury ApartmentsPet-Friendly Apartments
Altitude
Location
Oak Hills, San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
341
Ranking
#157 in Luxury Apartments
Best for
residents seeking a collaborative landlord with attentive staff and straightforward lease processes

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-08-23.

What Residents Say

Altitude's office team-particularly Bella, Jeanette, and Kysha-consistently earn praise for making lease renewals, transfers, and move-ins straightforward and welcoming. Staff speak both English and Spanish and follow through on promises. Yet a sharp divide emerges: one resident reported eviction with no fault of their own and flagged a pattern of aggressive enforcement, describing the complex as rude and manipulative.

The tension here matters. Most residents feel genuinely cared for and value the transparency they say other apartments fake. The spacious layouts and quiet grounds earn mention. But the complaint about evictions and office conduct is specific enough to flag: prospective tenants should ask directly about lease enforcement practices before signing.

Praised for
  • friendly and responsive staff
  • professional management
  • smooth move-in and renewals
  • transparent communication
Watch-outs
  • eviction practices
  • rude office staff (minority complaint)
responsive-managementfriendly-staffclean-facilitiesquick-maintenancequiet-community
Best for: residents seeking a collaborative landlord with attentive staff and straightforward lease processes
Think twice if: lease enforcement practices concern you; one complaint cited eviction patterns and aggressive staff conduct

What This Community Gets Right

  • named staff handle lease matters efficiently
  • bilingual office support
  • smooth move-in process
  • property is quiet and well-maintained

Before You Tour

  • Bella, Jeanette, and Kysha named repeatedly for lease renewals and office work
  • Ariel noted as maintenance staff
  • office staff bilingual (English and Spanish)
  • property described as quiet and spacious

Maintenance, Management & More

Pet-Friendly Apartments
pets welcome with stated non-refundable fee and monthly rent
Luxury Apartments
management praised for professionalism and hospitality, though rating (3.0) below category average (3.78)

Compared to Nearby Communities

  • Rated 3 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 89% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 0
Review volume 100
Review recency 100
Review sentiment 55
Profile completeness 100
Verification 30

Scores by Category

5
132
4
28
3
20
2
15
1
146

Common Renter Questions

What are the pet fees?
Non-refundable pet fee of $300, plus $35 monthly pet rent per animal.
Do office staff speak Spanish?
Yes, staff are bilingual in English and Spanish.
Is the property quiet?
Reviewers describe the grounds as quiet and well-maintained.

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Villas of Oak Creste draws customers for its pet-friendly layout and staff like Bri and Laura, who handle leasing with care. Maintenance sometimes responds quickly, and grounds appear well maintained. Yet raccoon and roach infestations recur across units despite repeated requests, move-out charges catch many residents off guard, and newer management has grown harsh on fees and enforcement. Water interruptions and poor responsiveness to urgent repairs frustrate residents. Lease terms offered verbally or online are not honored in writing. If pest issues or operational inconsistency matter to you, this place carries real risk.

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On-site management and maintenance teams earn genuine praise for attentiveness and speed, with multiple tenants noting staff treat residents as people rather than transactions. A quiet, cheaper alternative draws students and budget-conscious renters who experience peaceful months or years here. Yet safety complaints, mold stench in the office, structural decay, and amenities that do not work paint a starkly different picture for others. The 3.3 rating masks extreme polarization: 43% five-star reviews sit alongside 36% one/two-star reports of theft, crime, roach infestations, and unauthorized deposit charges impossible to contest once a resident leaves. The divide appears physical. Reviewers cite "quiet sections" and "good location," implying some areas deteriorate significantly. One tenant described trees growing from the roof and wards of the state scattered through corridors. Another noted the office itself smells of mold and heavy marijuana. Maintenance responds within 30 minutes to heater calls, yet website amenities lie dormant, and deposit disputes are lost to distance. The "under new management" sign has hung for a decade by one account, signaling stalled promises.

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Last updated 2026-09-25