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Green Oaks at Medical Apartments

Updated 2026-07-23 · 1,280 reviewed · 348 listed · Scored from 187 Google reviews · How we rank ›

3.7(187) 61 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsSenior Living ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Green Oaks at Medical Apartments
Services
Luxury Apartments, Senior Living Apartments, Affordable & Section 8 Housing
Reviews
187

What Residents Say

Staff compassion does not offset maintenance failures here. Leasing staff, particularly Kendra and Nicole (in positive reviews), help tenants move in and respond to escalations. However, living conditions deteriorate quickly: roaches persist despite pest control charges, water leaks occur weekly or more, and mold spreads unchecked. Maintenance ignores work orders for months; management only acts when code enforcement or threats arise. Reviewers who stayed report worsening problems; those crediting staff success often lack detail on their actual living conditions.

The complex charges separate water bills (up to $70 monthly), parking fees, and a $2,500 reletting fee. Units range from one to three bedrooms. Leasing process is described as smooth, but the gap between move-in experience and ongoing habitability is stark. Long-term residents report AC failures, power outages, and raccoon or water damage in ceilings. One reviewer noted the buildings are "old and just painted to look new."

Recent shift: Positive shift in early reviews (over 5 months ago) focused on staff warmth and move-in help; negative shift accelerating in past 2 months with repeated complaints of mold, pest infestations, water failures, and maintenance inaction. Recent reviews (past month) are overwhelmingly critical of living conditions despite praising initial leasing interaction.

Praised for
  • friendly, communicative leasing staff (especially Kendra)
  • responsive management when escalated
  • spacious units
  • help with transitions
Watch-outs
  • persistent roach infestations despite pest control fees
  • chronic water leaks and shutdowns
  • slow maintenance response times
  • mold growth in bathrooms and walls
  • deteriorating building conditions despite cosmetic updates
  • poor mail security and repeated vandalism
responsive-managementpoor-communicationslow-maintenance-responseclean-facilitiespest-problemsunresponsive-officeparking-issueshidden-feesvalue-for-money
Best for: people in housing crisis needing fast approval; not suitable for anyone with low tolerance for infrastructure failures.
Think twice if: Budget or pest tolerance is tight. Multiple recent reviews document roach infestations, recurring water damage, mold, and months-long maintenance delays. Reletting fee is $2,500.

What This Community Gets Right

  • leasing staff empathy and flexibility with transitions
  • spacious floor plans
  • convenient location near freeways and transit

Before You Tour

  • Kendra mentioned repeatedly as compassionate leasing agent; Nicole and Amanda cited as office staff
  • reletting fee $2,500 when base rent is $649-$750
  • water bills charged separately to residents, can reach $70/month per unit
  • mail theft and mailbox vandalism ongoing; management will not fund repairs out of pocket
  • maintenance staff noted with language barrier affecting efficiency
  • code compliance investigation alleged in one review

Maintenance, Management & More

Luxury Apartments
buildings old, cosmetically updated but infrastructure failing; does not deliver on premium expectations
Affordable & Section 8 Housing
move-in process compassionate; hidden fees and shared utility billing erode advertised affordability
Pet-Friendly Apartments
no explicit mention; wildlife (raccoons) noted as unmanaged problem
Senior Living Apartments
no specific evidence for seniors; pest and mold issues pose health risk to vulnerable residents

Compared to Nearby Communities

  • Rated 3.7 against a 3.78 average across the 205 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 14
Review volume 99
Review recency 100
Review sentiment 43
Profile completeness 100
Verification 30

Scores by Category

5
118
4
8
3
3
2
3
1
55

Common Renter Questions

What happens if major repairs are needed (roof leaks, water damage)?
Work orders are entered, but response times are slow (weeks to months documented). Tenants report damage worsening without follow-up. Code compliance involvement or threats to escalate may prompt faster action.
Are there recurring water or pest issues?
Yes. Multiple recent reviews document roach infestations persisting despite pest control charges, weekly water shutdowns or leaks, and maintenance inaction for weeks. Several reviewers report abandoning occupancy due to these issues.
What utilities and fees are included?
Their website lists covered parking and internet access. However, reviews show water is billed separately (up to $70/month), parking carries extra fees, and reletting fee is $2,500. Pest control fees are charged but effectiveness disputed.
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Last updated 2026-07-23