Greater San Antonio Apartment Complex Guide
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Green Oaks at Medical Apartments

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 193 Google reviews · How we rank ›

3.6(193) 54 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsAffordable & Section 8 HousingPet-Friendly Apartments
Green Oaks at Medical Apartments
Location
Northwest Side, San Antonio
Services
Luxury Apartments, Affordable & Section 8 Housing, Pet-Friendly Apartments
Reviews
193
Ranking
#162 in Luxury Apartments

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Most residents report a complex struggling with fundamental maintenance failures. Water shutoffs occur multiple times weekly without notice, roaches appear regardless of tenant cleanliness, and broken plumbing forces residents to repair units themselves. The leasing team (particularly Kendra and Nicole) earn consistent praise for moving people in quickly and with empathy, but this cannot offset the widespread property and infrastructure problems. Structural concerns, mold, and non-functional appliances create unsafe living conditions that management appears unwilling or unable to address despite repeated complaints.

A small number of residents who moved in with urgent housing needs rate the place highly, citing the leasing staff's responsiveness in getting them settled. However, long-term residents report deteriorating conditions, with investigations into fraud noted in at least one review. The property appears to be old and simply re-painted rather than substantially upgraded.

Praised for
  • Leasing staff Kendra and Nicole are friendly and responsive
  • Fast move-in process when available
  • Management helped residents find housing in urgent situations
Watch-outs
  • Persistent roach and ant infestations despite paid pest control
  • Frequent water outages with little warning
  • Broken or non-functional appliances (refrigerators, water heaters, garbage disposals)
  • Plumbing failures and water leaks from multiple sources
  • Maintenance does not complete repairs or follow up
  • Poor lighting in common areas
  • Sewage water leaking across property
  • Garbage overflow and trash not collected properly
  • Lack of management communication and responsiveness
  • Water bills charged collectively and over $70 monthly per unit
  • Unprofessional behavior from some staff members
slow-maintenance-responsepest-problemspoor-communicationunresponsive-officeclean-facilitiesparking-issueshidden-fees
Think twice if: Tenants needing reliable water access, pest control, appliance functionality, or responsive management should look elsewhere.

What This Community Gets Right

  • Leasing staff willing to work quickly for urgent moves
  • On-call maintenance available in theory
  • Variety of unit sizes and amenities listed

Before You Tour

  • Leasing staff named: Kendra and Nicole consistently praised by residents
  • Washer and dryer connections charge $250+ monthly without units provided
  • Water bills charged collectively, frequently exceeding $70 per unit
  • Maintenance issues include ceiling collapses with water damage, roof damage, non-functional water heaters, broken garbage disposals, faulty refrigerators, leaking toilet gaskets
  • Residents report doing own plumbing repairs to address water leaks
  • Building vacancies mentioned due to unit uninhabitability
  • Property requires renter's insurance but reportedly slow to support claims

Maintenance, Management & More

Pet-Friendly Apartments
Dog waste management infrastructure absent; no trash bags or poop bag dispensers for pet owners
Affordable & Section 8 Housing
Charged as affordable but fees and utilities push costs high; water bills over $70 monthly strain budgets

Compared to Nearby Communities

  • Rated 3.6 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 61% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 8
Review volume 99
Review recency 100
Review sentiment 23
Profile completeness 100
Verification 30

Scores by Category

5
119
4
8
3
3
2
3
1
60

Common Renter Questions

What appliances are included with units?
Reviews indicate refrigerators, water heaters, garbage disposals, and toilets are included but frequently non-functional or break down; tenants report having to repair or replace these themselves.
Are there additional fees beyond rent?
Yes. Washer and dryer connections cost $250+ monthly (units not provided). Water is billed collectively to tenants at rates exceeding $70 per unit monthly. Pest control services are charged but reportedly not delivered. Assigned parking is included, but guest parking may have extra charges.
How often does water get shut off?
Multiple residents report water shutoffs two to three times weekly, often with minimal or no advance notice.

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Long-term residents and staff like Community Manager Kathy and maintenance Daniel keep some families here for years, but half the reviews describe urgent unmet needs: leaks growing mold, roaches persisting for months despite complaints, and air conditioning that cannot handle San Antonio heat. The property's age is visible in aging wiring, failing appliances, and deferred repairs across multiple units. When maintenance does respond, it works well; the gap is between requests and action. The complex offers genuine value in space and location near the Medical Center and major highways, with a bark park and attached garages that appeal to pet owners. Yet the office struggles to prioritize or track work orders, leaving residents frustrated by vague timelines and unresponsive management during the day. One-star reviews outnumber five-star ones nearly two-to-one.

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Luxury Apartments

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Last updated 2026-09-25