Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.
Half the residents praise quick fixes and a helpful team; the other half describe months of ignored water damage, non-working air conditioning, and pest problems that get worse in heat. Some tenants pay surprise repair bills for pre-existing damage. Staff like Joe and Ada earn individual thanks, but the office phone often goes unanswered. The complex feels comfortable and clean to some, a deteriorating liability to others, especially once problems start.
Move-in conditions sometimes fall short of what was promised, and complaints pile up once summer heat arrives. Recent reviews suggest management responsiveness has dropped significantly after an initial window of good service.
Staff named repeatedly by residents for going above and beyond, with Danielle and Sylvia earning consistent praise for professionalism and care. Maintenance responses are typically fast, grounds are kept well, and the community attracts long-term residents who renew leases multiple times. A few ongoing minor issues like pressure cleaning needs and leak repairs are noted, but do not deter the overall positive experience.
Brandon, Miguel, and Luis stand out as maintenance standouts who respond within days and handle repairs respectfully, earning consistent five-star praise. Yet the complex is marked by management tensions: multiple residents report rent mishandling, security deposit disputes, and dismissive office responses. Roach infestations persist despite resident complaints, gates malfunction, walls are thin, and advertised amenities (gym, pools, dog park) sit broken or closed. Those who landed good maintenance and stayed long-term rate the experience positively; those who tangled with management over deposits or experienced pest problems rate it harshly. The 48% five-star, 40% one-to-two-star split reflects this stark divide. Prices start at $1,157 for a one-bedroom and reach $1,905 for three-bedrooms. The business claims short-term housing, corporate furnishing, and amenities like a fitness center and pool, yet reviews show these features unreliable. Community events (food trucks, pool parties) happen regularly but do not offset frustration with core services.
Strong maintenance response and welcoming staff mask deeper operational problems. Residents report persistent pest issues, water damage after rain, unresponsive office communication, and filthy move-in conditions. One tenant lost over $3,000 in belongings during flooding and faced barriers to unit transfer. Those who stay long-term praise security and quiet grounds, but newer residents and those dealing with lease end often report frustration and ignored follow-ups.
Last updated 2026-09-25