What happens to my deposit at move-out?

Deposits are commonly retained in full or near-full; management charges for carpet replacement ($262–$900+), cleaning ($132–$517+), and drywall repairs. One resident won a small claims judgment over false pet odor charges. Obtain professional cleaning receipts and video-document move-out condition.

Is pest control included in the lease?

Yes, pest control is included, but residents report visits last only 2–3 minutes and do not address requested areas. Many treat their own units because the service is ineffective. Roach infestations are described as building-wide and persistent.

What is the trash situation?

Trash chutes have been locked; residents are required to pay for monthly valet trash service with a 2-hour collection window. Late bins incur $50 penalties without warning.

The Vance at Huebner Oaks Apartment Homes

Updated 2026-08-23 · 1,344 reviewed · 419 listed · Scored from 719 Google reviews · How we rank ›

4.0(719) 63 composite score See reviews on Google ✓ Google-verified

Affordable & Section 8 HousingLuxury Apartments

The Vance at Huebner Oaks Apartment Homes

Services: Affordable & Section 8 Housing, Luxury Apartments
Reviews: 719

What Residents Say

Most residents hit a wall: a widespread roach problem that neither their own effort nor the complex's pest control resolves, combined with management's aggressive billing at move-out and indifference to noise complaints. Despite good maintenance response times and a convenient location near jobs and shopping, the pest infestation, punitive fees (including $50 penalties for trash timing and forced carpet cleaning charges), and the gap between "luxury" marketing and actual condition create a pattern of disappointment. A handful report positive stays with responsive staff, but they are vastly outnumbered by tenants describing a property where staying clean is pointless, escalations to corporate fail, and deposits rarely return intact.

Staff like Trinity earn specific praise for responsiveness, yet the broader experience centers on feeling trapped: the location keeps people returning to renew leases despite conditions they consider uninhabitable.

Praised for

responsive maintenance and staff
good location near jobs and amenities
affordable pricing relative to comparable units
diverse community and social events

Watch-outs

severe and persistent roach infestations
aggressive move-out fees and deposit retention
noisy neighbors and poor sound insulation
unresponsive management to complaints
security issues and car theft
forced valet trash charges with penalties
maintenance repairs for landlord-caused damage billed to tenants
review manipulation and tenant incentive programs

slow-maintenance-responsepest-problemsnoisy-neighborsunresponsive-officehidden-feesoverpricedpoor-communicationpackage-theft

Best for: tenants prioritizing location and cost over silence and cleanliness standards

Think twice if: you cannot tolerate roaches, disruptive neighbors, or aggressive move-out charges; staff incentivize positive reviews

What This Community Gets Right

convenient location near jobs and shopping
affordable rent relative to newer units
responsive maintenance (same-day often)
spacious floor plans with private garages available

Before You Tour

Trinity (Assistant Community Director) praised for responsiveness and professionalism
Pest control visits typically 2-3 minutes and do not spray requested areas
Valet trash limited to 2-hour windows; $50 penalty for late bins
Professional carpet cleaning required at move-out, then replacement charged anyway (often $600+)
Courtesy officer rarely answers; noise complaints largely unresolved
Fire alarms trigger frequently and reportedly traumatize residents
One maintenance worker accused of breaking into tenant's unit
Small claims court judgment won by tenant over false carpet charges

Maintenance, Management & More

Affordable & Section 8 Housing: Rent described as affordable relative to nearby complexes, but move-out fees and hidden charges often exceed or negate savings
Luxury Apartments: Marketing claims luxury; reviews describe outdated appliances, broken amenities, and unsanitary common areas that contradict premium positioning

Compared to Nearby Communities

Rated 4 against a 3.61 average across the 115 affordable & section 8 housing businesses listed here.
Has more Google reviews than 100% of the businesses in this directory.

How This Score Was Calculated

How We Score

Star rating 33

Review volume 100

Review recency 100

Review sentiment 29

Profile completeness 100

Verification 30

Scores by Category

474

133

Common Renter Questions

What happens to my deposit at move-out?: Deposits are commonly retained in full or near-full; management charges for carpet replacement ($262–$900+), cleaning ($132–$517+), and drywall repairs. One resident won a small claims judgment over false pet odor charges. Obtain professional cleaning receipts and video-document move-out condition.
Is pest control included in the lease?: Yes, pest control is included, but residents report visits last only 2–3 minutes and do not address requested areas. Many treat their own units because the service is ineffective. Roach infestations are described as building-wide and persistent.
What is the trash situation?: Trash chutes have been locked; residents are required to pay for monthly valet trash service with a 2-hour collection window. Late bins incur $50 penalties without warning.

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The Vance at Huebner Oaks Apartment Homes

What Residents Say

What This Community Gets Right

Before You Tour

Maintenance, Management & More

Compared to Nearby Communities

How This Score Was Calculated

Scores by Category

Common Renter Questions

Similar apartment complexes nearby

The Joseph at Huebner

The Jax

Reserve at Canyon Creek

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