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The Vance at Huebner Oaks Apartment Homes

Updated 2026-09-25 · 1,274 reviewed · 407 listed · Scored from 722 Google reviews · How we rank ›

4.0(722) 67 composite score See reviews on Google ✓ Google-verified
Luxury ApartmentsPet-Friendly Apartments
The Vance at Huebner Oaks Apartment Homes
Location
San Antonio
Services
Luxury Apartments, Pet-Friendly Apartments
Reviews
722
Ranking
#53 in Luxury Apartments
Best for
professionals and families prioritizing fast maintenance response and convenient location over move-out transparency

Google Business Profile is the source for the business data shown here, last checked 2026-09-25. Details taken from their website were fetched 2026-07-23.

What Residents Say

Maintenance responds fast, but roach problems persist despite pest control visits and repeated treatments. New management staff like Trinity earn praise for responsiveness, though move-out charges shock many residents. Dirty common areas, unmanaged pets, noisy neighbors, and aggressive billing practices dominate recent complaints. Some tenants report cleaning units to high standards only to face hundreds in disputed charges; others describe the complex as uninhabitable due to pest infestations and plumbing failures. A 4.0 rating masks a polarized experience: those staying long-term without major damage conflicts describe comfort; those moving out or dealing with maintenance issues report feeling financially exploited and unsupported by corporate.

Praised for
  • responsive maintenance team
  • friendly newer staff (Willie, Trinity)
  • good location near shops and restaurants
  • professional pest control service
Watch-outs
  • severe roach infestation widespread across buildings
  • move-out billing disputes and deposit retention
  • noisy neighbors and ineffective courtesy officer
  • trash policy and valet service fees
  • unresponsive corporate office
responsive-managementslow-maintenance-responsefriendly-staffunresponsive-officeclean-facilitiespest-problemsquick-maintenanceoverpricedhidden-feesnoisy-neighborsparking-issues
Best for: professionals and families prioritizing fast maintenance response and convenient location over move-out transparency
Think twice if: German roach infestations are endemic; expect move-out charges to exceed expectations even after professional cleaning and video documentation of condition

What This Community Gets Right

  • same-day maintenance response
  • newer staff professionalism and responsiveness
  • proximity to North Side restaurants and shopping

Before You Tour

  • Willie and Trinity noted as newer leasing staff earning resident praise
  • maintenance team praised for same-day fixes in multiple reviews
  • German cockroach infestations documented in multiple units and common areas
  • roach bait application left brown stains on walls
  • trash chutes locked; residents forced into paid valet trash with tight collection windows and threat of $50 late fees
  • residents required to professionally steam-clean carpets before move-out despite later facing $600+ carpet replacement charges
  • courtyard officer reportedly unresponsive to noise complaints
  • guest parking fees ($5 per visit after 3 times per month)

Maintenance, Management & More

Luxury Apartments
Location and responsive maintenance valued; pest infestation, move-out charges, and neighbor management undermine luxury positioning
Pet-Friendly Apartments
Complex is pet-friendly but residents report inadequate enforcement of pet policies, unleashed aggressive dogs, poor common area maintenance due to pet waste

Compared to Nearby Communities

  • Rated 4 against a 3.77 average across the 328 luxury apartments businesses listed here.
  • Has more Google reviews than 100% of the businesses in this directory.

How This Score Was Calculated

How We Score
Star rating 33
Review volume 100
Review recency 100
Review sentiment 45
Profile completeness 100
Verification 30

Scores by Category

5
475
4
67
3
20
2
25
1
135

Common Renter Questions

How fast does maintenance respond?
Multiple residents report same-day response, especially under recent management. One 18-month resident called it 'the fastest fixes of any apartment I've lived in.'
What are common move-out charges?
Residents report $600-$1000+ in final charges despite professional carpet cleaning and video documentation of clean units. Disputes include carpet replacement, touch-up paint, and cleaning fees. The complex requires professional carpet steam-cleaning before move-out but still charges for replacement afterward.
Is there a pest problem?
Yes. Multiple recent residents report German cockroach infestations in units and common areas despite pest control service. Infestations persisted even with repeated treatments, professional pest control visits, and resident self-treatment. One resident found a roach in their bed; another ended their lease early due to infestation.

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Last updated 2026-09-25