Google Business Profile is the source for the business data shown here, last checked 2026-09-25.
Strong maintenance response and welcoming staff mask deeper operational problems. Residents report persistent pest issues, water damage after rain, unresponsive office communication, and filthy move-in conditions. One tenant lost over $3,000 in belongings during flooding and faced barriers to unit transfer. Those who stay long-term praise security and quiet grounds, but newer residents and those dealing with lease end often report frustration and ignored follow-ups.
Staff named repeatedly by residents for going above and beyond, with Danielle and Sylvia earning consistent praise for professionalism and care. Maintenance responses are typically fast, grounds are kept well, and the community attracts long-term residents who renew leases multiple times. A few ongoing minor issues like pressure cleaning needs and leak repairs are noted, but do not deter the overall positive experience.
Maintenance responds fast, but roach problems persist despite pest control visits and repeated treatments. New management staff like Trinity earn praise for responsiveness, though move-out charges shock many residents. Dirty common areas, unmanaged pets, noisy neighbors, and aggressive billing practices dominate recent complaints. Some tenants report cleaning units to high standards only to face hundreds in disputed charges; others describe the complex as uninhabitable due to pest infestations and plumbing failures. A 4.0 rating masks a polarized experience: those staying long-term without major damage conflicts describe comfort; those moving out or dealing with maintenance issues report feeling financially exploited and unsupported by corporate.
Half the residents praise quick fixes and a helpful team; the other half describe months of ignored water damage, non-working air conditioning, and pest problems that get worse in heat. Some tenants pay surprise repair bills for pre-existing damage. Staff like Joe and Ada earn individual thanks, but the office phone often goes unanswered. The complex feels comfortable and clean to some, a deteriorating liability to others, especially once problems start. Move-in conditions sometimes fall short of what was promised, and complaints pile up once summer heat arrives. Recent reviews suggest management responsiveness has dropped significantly after an initial window of good service.
Last updated 2026-09-25